Business Commons^™

What Affects Do Managers Have On Employee Performance And Turnover?, Devan O'Donnell

Theses

This dissertation focused on whether managers affect employee performance and turnover. In particular, this research focused on multinational organisations in Ireland. The focal point was to gain an understanding of this topic from a manger and employee point of view. For the sake of this research the managers that were involved were only managers of employees and not other managers.

This research project adopts a mixed research method of data collections. It applies both face to face interviews with managers and online questionnaires with employees.

The findings revelled valuable insight into the relationship between managers and employee performance and turnover. …

To What Extent Does Employee Engagement Impact On Business Productivity?, Leonie Kierans

Theses

Employee productivity is a critical element of business success. Employee engagement has a significant impact on an employee’s level of motivation and productivity. Due to the importance of engaged employees, this research will focus on engagement levels and what common motivators are driving engagement for employees within a recruitment agency. Specifically, the context of this study is focused around the researcher’s place of work, a small to medium sized recruitment agency with offices in Cork and Dublin, that recruit nationally for the life sciences sector. The researcher adopted a mixed methods approach, based on a sequential explanatory strategy for the …

Generation Y Perceptions Of The Traditional Career Model, Aoife Kelliher

Theses

Generation Y will be expected to play the most significant role in the work place as their careers develop and older generations retire. Much of the research carried out on their work related values and career progression to date has relied on the viewpoints of Generation Y as undergraduates, prior to gaining substantial experience in the work place. This study responds to Ng and Gossett’s (2013) call for further research into the values, attitudes and expectations of young people as they will emerge as leaders of tomorrow. The purpose of the study is to examine if the traditional career model …

Do Non Management Employees Value The Performance Management System, Especially The Performance Appraisal System Within A Cork Call Centre?, Caroline Mehigan

Theses

The purpose of this thesis is to examine the topic of Performance Management, especially focusing on the non-management Performance Appraisal. The value associates place on the performance appraisal is assessed along with the views from both management and non management on performance appraisals. Organisations are very mindful of the important role employees can play in the success of their business and of course, in the reputation within the local market, therefore developing associate is vital for a number of reasons.

For this thesis, semi structured interviews took place with 23 associates, which consisted of management and non-management associates. The main …

Cultural Diversity In The Hotel Industry: A Study Of Performance Management Systems, Deirdre O'Donovan

Theses

Recent years have seen a sharp increase in the numbers of people immigrating to Ireland, making Irish society much more culturally diverse than in previous decades. At present, there are approximately 420,000 migrants living in Ireland, of whom approximately 350,000 individuals are of an age to work (Central Statistics Office 2006). Consequently, Irish workforces are now more culturally diverse.

This thesis focuses on the implications of cultural diversity on performance management practices in a number of Irish hotels. Due to the large number of culturally diverse employees in the hospitality industry, the hotel sector was chosen as the focus of …

The Cost And Benefits Of Upskilling The Irish Labour Force, Peter Daly

Theses

This study assesses the position of Irish businesses in relation to upskilling their workers in the globalised business environment. There is a scarce amount of data published on the implications for Irish businesses and their interaction state supports for upskilling the Irish labour-force.

This study has found that Irish businesses recognise that they now operate in a global market and that they believe that a strong third and vocational level of skills exist but work based skills must improve. Outsourcing parts of the business process is not considered a preferred option of skills replacement by Irish businesses but business networks …

An Evaluation Of Fás's Excellence Through People Award, Antoinette Hogan

Theses

In 1997 FAS introduced the Excellence Through People Award, a human resource based quality standard. The main objective was to increase the level, relevance and quality of training being conducted in Ireland. It had become apparent that it was no longer sufficient to offer customers low cost products to try to gain advantage over competitors. Customers were becoming more sophisticated, with more disposable income. Also, technological developments were constantly shortening product lifecycles. Thus, what companies required was for their employees to know in real time what their customers value and to know how to provide it for them. It has …