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Research outputs 2013

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The Relationship Between Human Capital And Social Capital In Professional-Client Relationships, Yuliani Suseno Jan 2013

The Relationship Between Human Capital And Social Capital In Professional-Client Relationships, Yuliani Suseno

Research outputs 2013

Professionals in knowledge-intensive firms rely on their human capital and social capital to deliver value in their professional services to clients. In this study of corporate lawyers and clients, we examine the construct of knowledge acquisition, representing a professional’s human capital, and its relationship with social capital. Quantitative analyses on the survey data reveal significant evidence of relationships between human capital and social capital. The application of both the human and social capital theories to the study of professionals therefore has the potential to advance our knowledge and understanding of the relationships between professionals and their clients.