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Full-Text Articles in Business

What Do Consistency And Personableness In The Interview Signal To Applicants? Investigating Indirect Effects On Organizational Attractiveness Through Symbolic Organizational Attributes, Annika Wilhelmy, Martin Kleinmann, Klaus G. Melchers, Filip Lievens Oct 2019

What Do Consistency And Personableness In The Interview Signal To Applicants? Investigating Indirect Effects On Organizational Attractiveness Through Symbolic Organizational Attributes, Annika Wilhelmy, Martin Kleinmann, Klaus G. Melchers, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Personnel selection research has recognized the importance of providing applicants with both standardized (i.e., “consistent”) and individualized (i.e., “personable”) treatment during interviews. However, research has yet to examine the mechanisms underlying the effects of perceived consistency and personableness in the interview on applicants’ attraction to organizations. Drawing from signaling theory, we investigate how interview consistency and personableness impact organizational attractiveness. To this end, we developed a conceptual model that proposes that applicants interpret perceived interview consistency and personableness as signals about what the organization is like in terms of symbolic organizational attributes (organizational competence and benevolence, Lievens and Highhouse 2003), …


On Getting Better And Working Hard: Using Improvement As A Heuristic For Judging Effort, Monica El Gamal Jan 2015

On Getting Better And Working Hard: Using Improvement As A Heuristic For Judging Effort, Monica El Gamal

Theses and Dissertations (Comprehensive)

There is a strong conceptual association between improvement and effort. Therefore, we propose that people tend to use improvement as a heuristic for judging effort in others. Hence, they would perceive greater effort in improved performance records than in non-improved records with superior overall performance. To examine whether people use improvement as a heuristic for effort, we compared judgments of effort investments and trait effort in improved and consistently-strong performance profiles with equivalent recent performance. Across six empirical studies, participants thought that those with improved profiles exerted more effort and were more hardworking than those with consistently-strong profiles, and this …