Business Commons^™

From Play To Performance: Building An Effective Organization, Jessica N. Selee, Jade Johnson, Jocelyn N. Murray, Anna Samuelson, Jasmine Li, Andrew Lacanienta, Mat D. Duerden, Mark Widmer

Marriott Student Review

Under the Mentored Experience Grant, six students studies the impact that non-work activities (recreation or leisure) have on individual contributors or organization. Some employees refrain from participating in Leisure-at-Work (LAW) due to lack of time or skill, to cliques, to differing preferences, or fear of negative connotations. Employees report that LAW increases productivity, establishes and enriches social interactions, improves communication, attracts and retains employees in a company, and facilitates a culture of engagement, trust, and camaraderie. At the conclusion of our analysis, we identified areas of future research and recommendations for best practice.

The Influence Of Supervisor Undermining On Self-Esteem, Creativity, And Overall Job Performance: A Multiple Mediation Model, Gabi Eissa, Sydney Chinchanachokchai, Rebecca Wyland

Organization Management Journal

Drawing from the supervisor undermining and creativity literature, this study explores the influence of supervisor undermining on employee self-esteem, creative performance, and overall job performance in the workplace. Using data obtained from subordinate–supervisor dyads (N = 123) in various organizations, this study specifically suggests that supervisor undermining adversely impacts employee creativity through the mediation process of employee self-esteem. Additionally, this study finds support for a positive relationship between employee creativity and overall job performance. Ultimately, the current study proposes a multiple mediation model whereby supervisor undermining indirectly influences employee overall job performance through the mediation mechanisms of employee self-esteem and …

Employee Narcissism’S Implications For Performance Management: A Review And Research Directions, Scott David Williams, Jonathan Rountree Williams

Organization Management Journal

The organizational literature reflects a growing interest in the personality trait of grandiose narcissism. Individuals high in grandiose narcissism are more arrogant, self-confident, and greedy, and have lower empathy than the average person. Narcissism injects biases and conflict into the performance management process, which decreases the benefits obtained and increases stress and frustration. We review research on narcissism and the components of performance management systems, and then integrate them to illustrate several important implications for performance management in organizations. Employee narcissism is negatively related to employees’ commitment to development goals that address competence deficits, acceptance of negative feedback, and the …

“Regarding Lupe”: A One-Act Play Where Two Cultures Collide On The Road To A Latina’S Performance Appraisal, Regina F. Bento, Susan Rawson Zacur

Organization Management Journal

This article presents an original academic play, “Regarding Lupe,” that explores traditional and emerging Latina cultural values and how cross-cultural differences may affect a performance appraisal process. The dramatic structure of the play, inspired by Crandall and Eshleman’s Justification/Suppression Model of Prejudice (JSM), represents a novel and vivid way to engage students in learning why even an acculturated Latina executive may face stereotypes, prejudice, and unintentional discrimination in performance appraisal at work. Here we share the play and offer theoretical and cross-cultural information to facilitate the debriefing. We hope to contribute not only to the teaching and learning of diversity …

Workarounds In Nonprofit Management: Counter Theory For Best Practices Innovation, Stuart C. Mendel

Journal of Ideology

One quiet aspect of the exercise of best practices in nonprofit operations settings is that managers typically must engage in creative problem solving to accommodate exceptions or unanticipated conditions. Problem solving may be perceived as situational until the frequency of the “workarounds” give pause to decision-makers, leading some to challenge the validity of the best practice. This essay uses inductive method inquiry drawing upon existing nonprofit management literature on best practices, workarounds and related topics. The essay posits that workarounds are an underappreciated component of nonprofit management theory.

Reinventing Translation: Toward A Common Language For Scholar-Practitioners, Ann Kowal Smith, Karen R. Nestor

Engaged Management ReView

Translation starts in one language, and converts to a second. But it doesn't change the languages or the people who "speak" them. We propose – instead of translation – the joint development of theory and practice that becomes a common language – a common language of a community of scholar-practitioners. This paper describes the work of two scholar-practitioners committed to addressing a pressing problem of practice: the educational attainment and skills required for positive outcomes in the 21st century workplace. This paper considers the original design and implementation of an innovative, theory-based workplace learning initiative (Books@Work) and, arising from this …

Market Analysis, Management Consulting, And Miscommunication, Brian W. Stout

Marriott Student Review

This article attempts to inform the audience of the importance of market analysis in management consulting. The article states that consulting firms can utilize the power of market analysis as they commit to understand technology, collaborate with researchers to conduct action research, and align market strategies within the consulting firm. This article concludes that by doing these steps consulting firms will lead in their market.

The Myth Of The Millennial, Tanner Hafen, Matthew D. Fudge

Marriott Student Review

Explores perceptions of millennials in the workplace and what is and can be done to better integrate millennials employees into the workplace.

Mapping The Alignment Of Programmatic Mission, Functions And Outcomes With The Attainment Of Health Equity: An Overview Of The Approach And Initial Outcomes Through The Lens Of The Usda’S Cyfar Scp Program, Onyemaechi Nweke, Kara Ryan, Mpp, Bonita Williams, Phd

Journal of Health Disparities Research and Practice

Eliminating health disparities is a priority across national agenda and initiatives such as the National Partnership for Action to End Health Disparities (NPA), the National Prevention Strategy, and Healthy People 2020. To advance this priority under the NPA, the Federal Interagency Health Equity Team (FIHET), which is an NPA federal cross-sector and collaborative platform, initiated a voluntary pilot “health equity mapping” exercise in 2014. This exercise served as a strategy to clarify the strategic alignment between participant federal partner program missions, goals, and activities, and the goal to end health disparities and promote health equity. The mapping process included an …

Leadership In Information Technology: Leadership Theories, Perspectives And Ethical Dilemmas, Douglas B. Malcolm

The Siegel Institute Journal of Applied Ethics

This paper will describe various leadership theories and how they were formed, current leadership perspectives for information technology (IT) and the impact they can have on an IT workforce due to negative impressions and conditions. It will then relate current ethical issues faced by Information Technology to the key driving forces behind IT today along with detailing the current ethical issues faced by IT Leadership. Finally it will recommend some future research to help IT Leadership navigate the ethical and leadership issues faced today and to prepare for the future issues that will appear as technology advances.

Exhibiting Resistance During An Organisational Transformation: The Telecommunication Industry In Ghana, Cyracus Badinye Bapuuroh

The Qualitative Report

The purpose of this study is to explore how employees reacted by the manifestation of resistant behaviours and attitudes during an organizational transformation in the telecommunication industry of Ghana. The study adopted a qualitative multiple case study using two organizations. Data was obtained primarily through interviews from twenty employees. Seven (7) participants were interviewed from MTN Ghana and thirteen (13) participants from AIRTEL Ghana. Both managers and non-managers were interviewed. Semi-structured interviews were conducted. Thematic analysis was undertaken to identify relevant themes. The main theme determined from the analysis of data is: Manifestation of resistance and the accompanying sub-themes are …

Leadership In Kansas Agriculture: Examining Organization Ceos’ Styles And Skills, Brad A. Parker Mba, Cae, Jason D. Ellis Ph.D., Duke Rogers Ph.D.

Online Journal of Rural Research & Policy

This project’s primary purpose was to identify and describe the leadership styles and skills emphases of current Kansas agricultural organization chief executive officers. Twenty-three current CEOs participated and were described in terms of their leadership styles, leadership-skills emphases, and demographics. Overall, they appeared to be rather “middle of the road” on each of the Multifactor Leadership Questionnaire’s nine leadership scales. Leadership styles were not significantly affected by demographics, with the exception of formal leadership training affecting transactional leadership and education level, organizational category, and staff size affecting passive-avoidant leadership. Participants generally rated the 50 leadership skills as important. Leadership styles …

“I Need That Week Off!”: An Experiential Exercise On Conflict And Negotiation, Melanie A. Robinson

Organization Management Journal

This article presents an experiential exercise designed to provide students with an opportunity to develop their knowledge of ways in which conflict may be managed (using the framework proposed by Thomas, 1976) and types of negotiation. Students form pairs and are presented with a scenario in which they have both requested the same week of vacation to attend events. Unfortunately, they are informed that they are unable to take the time off simultaneously. Participants are asked to discuss among themselves, using assigned modes of managing conflict, to determine how the time will be allocated. The target audience is composed of …

Managing Careers For Ambidexterity And Organizational Alignment: Why It Matters Today To Hr Practice, Nicole C. Jackson, Isabelle Lescent-Giles, Linda M. Dunn-Jensen

Organization Management Journal

Today’s competitive environment increasingly calls for organizations and their employees to align competencies and individual capabilities for ambidexterity. Ambidexterity is defined as the need to exploit competencies while allowing for innovative potential. The role of human capital development, and specifically understanding how existing human resources (HR) practices may limit ambidexterity, is central to career management. While career management spans both individual and organizational interests, we approach this issue from the question of how firms can manage careers to build organizational ambidexterity. We also explore what HR professionals can do to address this issue. As part of our approach, we focus …

Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic

Organization Management Journal

Despite recent advancements in understanding of leadership in context, there is surprisingly little insight into leadership in crisis. To provide insight into how leaders navigate crisis, we utilize historical sources of Sir Winston Churchill’s leadership during World War II to analyze which resources are used by leaders during a crisis and how they leverage these resources to lead through and out of the crisis. We discover that psychological capital (PsyCap) is a core individual resource that leaders leverage in crisis. Our findings suggest that leaders leverage PsyCap in varying ways based on the phase of the crisis. That is, different …

The Mountain Musical Theatre Company: Governance Failures, Vince Bruni-Bossio, Brooke Klassen, Brian Lane

Organization Management Journal

No abstract provided.

Leadership In An Australian Context: Highlighting A Qualitative Investigation With Construct Validity Support, Nezar Faris

The Qualitative Report

This paper highlights how criteria for validity that are usually utilized within quantitative research can be used to provide further validation to fully qualitative research. In this case, the qualitative research utilizes the grounded theory method. This research used the grounded theory to investigate leadership processes in the substantive setting of the Islamic organizations in Australia. The qualitative analysis of qualitative data generated a number of categories that were conceptually unique. Theoretical sampling directed the researcher toward data sources that provided further conceptual uniqueness. The similarity between some of these newly-generated categories and lower-order categories gave cause to claim convergent …

A Content Analysis Of The Leadership Styles Of Steve Waugh And Sourav Ganguly: Leadership Lesson From The Game Of Cricket, Pratyush Banerjee 21465, Shantanu Shankar Bagchi

The Qualitative Report

In this study, the researchers focus on the leadership styles of two of the game of Cricket’s most charismatic leaders of the twenty-first century – Steve Waugh of Australia and Sourav Ganguly of India in a bid to relate their styles with classic leadership theories. Both Waugh and Ganguly have been arguably recognized as the most successful cricket captains of their respective countries and have earned accolades from cricket pundits as brilliant leaders of men. In this study, a content analysis of the articles about these two legendary captains published in the highly-acclaimed Wisden almanac, electronic media such as Sportstar, …

Book Review Of "Multipliers: How The Best Leaders Make Everyone Smarter", Hannah Salzl

Marriott Student Review

This is a book review of "Multipliers: How the Best Leaders Make Everyone Smarter", by Liz Wiseman, with Greg McKeown.

Learning How To Influence Others: A Training Module And Experiential Exercise, Lindsey A. Gibson, Carolyn I. Chavez

Organization Management Journal

Effective leaders in the 21st century must be able to elicit desired changes through one-on-one dialogues, in small groups, and through speeches as well as other communication channels directed at broader audiences. Unfortunately, knowledge about influence tactics does not necessarily translate into effective usage. Therefore, we developed a training module and experiential exercise that provide participants, as influence agents, practice using 11 proactive influence tactics. The module also provides participants, as targets, practice in identifying uses of the tactics in various real-life situations. The authors developed training materials and instructions to help participants gain a deeper understanding of the influence …

Identity Discovery And Verification In Artist-Entrepreneurs: An Active Learning Exercise, A. Erin Bass

Organization Management Journal

Entrepreneurship curricula are becoming increasingly more interdisciplinary, with higher education institutions offering a variety of “entrepreneurship and” courses that cross the boundaries into other fields. Despite this, many entrepreneurship curricula are centered on business theory, which is not suitable for nonbusiness students. For example, business students are trained to define success by financial statements and organizational viability, whereas artists enjoy success by achieving creative satisfaction. This article explores the importance of identity to the entrepreneurial process, highlighting the similarities and differences between the artist and entrepreneur identities. Pedagogical in approach, the article demonstrates the utility of an active learning exercise …

Rope Or Elephant’S Tail: Different Frames Of Culture, Vicki Fairbanks Taylor, Nathan Goates

Organization Management Journal

Using data from participants at a single organization, we employed a three-perspective metatheory to move toward a more comprehensive description of organizational culture and examined how differing theoretical perspectives yield convergent, complementary, or contrary findings. Survey data (n = 124) combined with the results from 19 structured interviews indicated that employees shared consensus around some cultural values, but also suggested the existence of subcultures and general ambiguity around other cultural elements. That is, from an integrative perspective, there was clarity surrounding one set of values; from a differentiation perspective, subcultures existed; and from a fragmentation perspective, there was evidence of …

A Desire For The Dark Side: An Examination Of Individual Personality Characteristics And Their Desire For Adverse Characteristics In Leaders, Victoria Mckee, Ethan P. Waples, K. J. Tullis

Organization Management Journal

Powerful and charismatic leaders are often highly desired by organizations and the followers that work within them. However, leaders who are highly skilled at developing relationships and accomplishing what they need to are often those individuals who rate very high on personality traits or characteristics that are considered “dark.” Although much attention has been paid to leaders and dark characteristics, we know much less regarding the dark side of leadership and followers’ susceptibility to these leaders. This article investigates the extent to which follower traits (i.e., the dark triad and the Big Five) predict a follower’s propensity to accept leader …

Student Engagement: An Empirical Analysis Of The Effects Of Implementing Mandatory Web-Based Learning Systems, Gerald F. Burch, Jana J. Burch, John Womble

Organization Management Journal

Student engagement has, and will continue to be, a key desire for educators. However, some policies that are aimed at increasing engagement may actually have the opposite effect. This study of 98 students investigates one mandatory policy to use a web-based learning system and presents the level of student engagement compared to other classes where the learning system was not used. Results show that students that were required to use the web-based material had lower engagement, thus providing evidence that participation is not synonymous with engagement. Implications for practice and research are proposed.

2017 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …

Improving Patient Safety Through High Reliability Organizations, Jared Padgett, Kenneth Gossett, Roger Mayer, Wen-Wen Chien, Freda Turner

The Qualitative Report

Preventable medical errors result in the loss of 200,000 lives per year with associated financial and operational burdens on organizations and society. Widespread preventable patient harm occurs despite increases in healthcare regulations. High reliability organization theory contributes to improved safety and may potentially reverse this trend. This single case study explored the introduction of a safety culture and subsequent improvements in patient safety in a reliability-seeking organization. Fourteen participants from a subacute nursing facility were selected using purposeful sampling criterion. Data were collected through participant interviews, document reviews, and group observation. Five themes emerged from an analysis of collected data …

A Special Issue On Aacsb International Accreditation Issues And A Change In Editorial Leadership, Priscilla M. Elsass

Organization Management Journal

No abstract provided.

A Focus On Engagement: Defining, Measuring, And Nurturing A Key Pillar Of Aacsb Standards, Isabelle Dostaler, Melanie A. Robinson, Thomas J. Tomberlin

Organization Management Journal

The 2013 Association to Advance Collegiate Schools of Business (AACSB) Standards emphasize three “pillars” upon which schools accredited by the association must regularly demonstrate quality improvement, namely, impact, innovation, and engagement. Focusing on the last of these, our article examines the concept of engagement through both a content analysis of the 2013 AACSB Standards and an empirical study exploring different types of course-level engagement within an undergraduate business course (measured using the Student Course Engagement Questionnaire; Handelsman, Briggs, Sullivan, & Towler, 2005). The results of our content analysis of the 2013 AACSB Standards underscore the focus placed on engagement within …

What’S Your Cq? A Framework To Assess And Develop Individual Student Cultural Intelligence, Kathleen J. Barnes, George E. Smith, Olivia Hernandez-Pozas

Organization Management Journal

This article’s goal is to provide suggestions for teaching students about culture and cultural intelligence. This article pursues this goal by first exploring and defining culture and presenting the nuances and challenges of teaching students about culture in an environment supportive of multiple cultures (e.g., national, regional, local, corporate, etc.). Finally, the article concludes with a discussion of a cultural intelligence development process consisting of a cultural intelligence pre assessment and feedback, cultural intelligence transformation activities, and a cultural intelligence post assessment and feedback.