Business Commons^™

Multi-Study Analysis Of Learning Culture, Human Capital And Operational Performance In Supply Chain Management: The Moderating Role Of Workforce Level, Robert E. Overstreet, Joseph B. Skipper, Joseph R. Huscroft Jr., Matt J. Cherry, Andrew L. Cooper

Faculty Publications

Purpose — The purpose of this study is to empirically evaluate the relationship between learning culture, workforce level, human capital and operational performance in two diverse supply chain populations, aircraft maintenance and logistics readiness. Design/methodology/approach — Drawing upon competence-based view of the firm and human capital theory, this paper analyzes data from two studies. Findings — The results provide support for the hypothesized model. Workforce level moderates the relationship between learning culture and human capital, and human capital partially mediates the relationship between learning culture and operational performance. Research limitations/implications — The findings have implications for behavioral supply chain management …