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Organizational Behavior and Theory

UMass Global

Theses/Dissertations

Leadership

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Full-Text Articles in Business

The Dark Side Of Leadership: Mid-Level Managers And Their Experience With Hubristic Behaviors Of Executives, Leili Sadaghiani Mar 2023

The Dark Side Of Leadership: Mid-Level Managers And Their Experience With Hubristic Behaviors Of Executives, Leili Sadaghiani

Dissertations

Purpose: The purpose of the study is to identify the emotional reactions of mid-level managers to executives’ hubris behaviors in a corporate setting.

Methodology: This leadership study uses qualitative phenomenological methodology was executed to explore the lived experiences of mid-level managers with past executives who practiced hubristic behavior.

Findings: The findings of this research on the lived experiences of mid-level managers with hubristic behaviors of executives suggest that the lack of support lessens the mid-level manager’s confidence; with little support; the mid-level manager was either afraid to fight the executive or gave up trying; the mid-level manager faced stress even …


How Exemplary Black Women Leaders Use Influence To Achieve Extraordinary Results, Catrena Elliott Mar 2022

How Exemplary Black Women Leaders Use Influence To Achieve Extraordinary Results, Catrena Elliott

Dissertations

Purpose: The purpose of this phenomenological study was to understand and describe how exemplary Black women business leaders (BWBL) influence employees through personal motivation, personal ability, social motivation, social ability, structural motivation, and structural ability.

Methodology: This phenomenological study research design identified and explored how 10 exemplary BWBL who have achieved extraordinary results influence employees through personal motivation, social motivation, structural motivation, personal ability, social ability, and structural ability. Participants were selected from exemplary BWBL in Southern California and Northern California who fulfilled the study’s requirements. Interviews, observations, and artifacts were used to gather data. To identify study findings, data …


Employee Engagement, Brain-Based Psychological Safety, And The Sales Professional, Cheri Sherman Feb 2022

Employee Engagement, Brain-Based Psychological Safety, And The Sales Professional, Cheri Sherman

Dissertations

Purpose: The purpose of this correlational study was to determine what relationship, if any, existed between employee engagement and psychological safety as measured by the Utrecht Work Engagement Scale (UWES) and the Academy of Brain-based Leadership’s S.A.F.E.T.Y.™ Assessment and Pulse Survey domains of security, autonomy, fairness, esteem, and trust.

Methodology: A quantitative, correlational methodology was used for this study. The post-hoc sample comprised of 61 high-performing sales professionals working in California. Participants completed the three assessments online via SurveyMonkey. The data were analyzed using a Spearman correlation.

Findings: This study resulted in multiple findings, including a statistically significant relationship between …


How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast Apr 2021

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …


How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast Apr 2021

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …


Dames Paving Pathways To Directorships. A Study About Female Leaders In Art Museums In The United States, Mechele Manno Jan 2021

Dames Paving Pathways To Directorships. A Study About Female Leaders In Art Museums In The United States, Mechele Manno

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to examine and describe the career pathways of female art museum directors in the United States

Methodology: This phenomenological study described lived experiences of eight female art museum directors with over five years of directorship experience from museums with operating budgets over $10 million and in states that receive the highest private funding: CA, DC, IL, MA, NY, OH, PA, and TX. Data collection consisted of in-depth interviews using a scripted interview guide in research categories: a) motivation; b) career advancement; c) barriers; and d) support.

Findings: All major findings were …


Phenomenological Study Of Military Veteran Ceos: The Transition Experience And Mentorship From The Battlefield To The Boardroom, Anthony Gagliardo Mar 2020

Phenomenological Study Of Military Veteran Ceos: The Transition Experience And Mentorship From The Battlefield To The Boardroom, Anthony Gagliardo

Dissertations

Purpose: The purpose of this qualitative study was to identify and describe the transitional and mentoring experiences as described by veterans who achieve civilian executive leadership positions within Fortune 500 companies.

Methodology: The participants in the study were 8 former military leaders who subsequently achieved senior executive positions within Fortune 500 companies. Participants answered questions about their experience as a military leader and mentee during the service to civilian transition, organizational enculturation, and promotion to a civilian leadership position. Interview transcripts and artifacts were reviewed for the emergence of major topics and themes.

Findings: The participants unanimously credited mentorship experiences …


Identifying The Leadership Skills Needed To Develop The Competencies To Lead In A Postcrisis Organization: A Delphi Study, Paul Turgeon Dec 2019

Identifying The Leadership Skills Needed To Develop The Competencies To Lead In A Postcrisis Organization: A Delphi Study, Paul Turgeon

Dissertations

Purpose: Organizational leaders play a pivotal role in postcrisis activities. There is abundant research in the actions of leaders in a crisis; however, there is limited research regarding the leadership competencies required postcrisis, and a gap remains in knowing which leadership skills are needed postcrisis. The purpose of this Delphi study was to identify the leadership skills needed to promote organizational resilience, to act with integrity, and to possess a learning orientation of organizational leaders in the postcrisis phase.

Methodology: This study used a 3-round Delphi technique to identify the leadership skills that support the possession of the competencies needed …


Factors Of Women-Founded High-Growth Technology Startup, Renee Gillard Jul 2019

Factors Of Women-Founded High-Growth Technology Startup, Renee Gillard

Dissertations

Purpose: The purpose of this mixed-methods study was to identify and describe critical startup factors of high-growth technology startups as identified by women founders in Seattle, Washington.

Methodology: This mixed-method study identified and described 15 women founders of high-growth technology startups in Seattle. Participants were chosen based on specific criteria and recommendations of a sponsor and expert panel. Interviews were conducted with the participants and they completed an online survey.

Findings: Ten major findings emerged from the data. Founders fostered a strong network of professional and personal relationships to help develop and solidify their identity; they also …


Exploring The Perceptions Of Leaders In Investor-Owned Utilities In California On Managing Organizational Change Initiatives, Maria Liza Legaspi Apr 2019

Exploring The Perceptions Of Leaders In Investor-Owned Utilities In California On Managing Organizational Change Initiatives, Maria Liza Legaspi

Dissertations

Purpose: The purpose of this qualitative study employing in-depth interviews was to identify the strategies and practices executive leaders and midlevel managers of investor-owned utilities (IOUs) perceive are effective in creating employee acceptance and support of organizational change and to identify the supports and barriers executive leaders and midlevel managers perceive as affecting employee acceptance or resistance to organizational change in IOUs.

Methodology: A qualitative research design enabled the capture of deeper thoughts and insights of executive leaders and midlevel managers of 4 IOUs in California. The study delved into the strategies and practices used by IOUs that are perceived …


Leading With Trust: A Phenomenological Study Of The Strategies Leaders In Certified B Corporations Use To Build Trust With Their Employees, Victoria Wodarczyk Mar 2019

Leading With Trust: A Phenomenological Study Of The Strategies Leaders In Certified B Corporations Use To Build Trust With Their Employees, Victoria Wodarczyk

Dissertations

Purpose:The purpose of this phenomenological study was to explore how senior management leaders of certified B Corporations (B Corps) build trust with employees, using the 5 domains of connection, concern, candor, competence, and consistency.

Methodology:Aqualitative phenomenological approach was used in this study to explore how senior leaders of certified B Corps build trust with their employees using The Values Institute (TVI; Weisman, 2016) trust framework and the accompanying domains of connection, concern, candor, competence, and consistency. Participants were purposely chosen based on study criteria of a senior management leader in a certified B Corp including leadership for at …


Meaning Makers: A Mixed-Method Case Study Of Exemplary Small Business Owner Leaders And The Strategies They Use To Create Personal And Organizational Meaning, Margaret S. Ohlhaver Mar 2019

Meaning Makers: A Mixed-Method Case Study Of Exemplary Small Business Owner Leaders And The Strategies They Use To Create Personal And Organizational Meaning, Margaret S. Ohlhaver

Dissertations

Purpose. The purpose of this replication of a thematic, mixed-method case study was to identify and describe the behaviors that small business owner leaders use to create personal and organizational meaning for themselves and their followers through character, vision, relationships, wisdom, and inspiration.

Methodology. Qualitative interviews with exemplary small business owners were conducted to capture their insights on how they used behaviors associated with character, vision, relationships, wisdom, and inspiration to create personal and organizational meaning. In a quantitative survey, followers of each small business owner leader participants were asked to assess how important each of the variable behaviors were …


Meaning Makers: A Mixed-Methods Case Study Of Exemplary Chief Executive Officers Of Engineering Technology Organizations And The Behaviors They Use To Create Personal And Organizational Meaning, Sandra Kay Hodge Apr 2017

Meaning Makers: A Mixed-Methods Case Study Of Exemplary Chief Executive Officers Of Engineering Technology Organizations And The Behaviors They Use To Create Personal And Organizational Meaning, Sandra Kay Hodge

Dissertations

Purpose: The purpose of this thematic, mixed-methods case study was to identify and describe the behaviors used by exemplary chief executive officers of engineering technology organizations to create personal and organizational meaning for themselves and their followers through the five variables of character, inspiration, relationships, vision, and wisdom. Additionally, followers were surveyed to determine the degree to which they perceive the behaviors related to character, inspiration, relationships, vision, and wisdom help to create personal and organizational meaning.

Methodology: Exemplary chief executive officers of engineering technology organizations were interviewed to determine their perception of which behaviors they utilize to employ character, …


Meaning Makers: A Mixed-Method Case Study Of Exemplary University Presidents And The Behaviors They Use To Create Personal And Organizational Meaning, Barbara E. Bartels Mar 2017

Meaning Makers: A Mixed-Method Case Study Of Exemplary University Presidents And The Behaviors They Use To Create Personal And Organizational Meaning, Barbara E. Bartels

Dissertations

The purpose of this thematic, mixed method case study was to identify and describe the behaviors that exemplary university presidents use to create personal and organizational meaning for themselves and their followers through character, vision, relationships, wisdom, and inspiration. Further, this study surveyed followers to assess the degree of importance followers believe a leader uses character, vision, relationships, wisdom, and inspiration to create personal and organizational meaning. This study was accomplished by interviewing exemplary university presidents regarding their perceptions of utilizing the strategies and behaviors associated with character, vision, relationships, wisdom, and inspiration. While there has been much research on …


Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox Mar 2016

Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox

Dissertations

Purpose. This quantitative study’s purpose was to describe and determine the degree of difference and importance of leadership characteristics as perceived by Baby Boom, Generation X, and Millennial generational cohort followers in STEM-related U.S.-based or headquartered aerospace and computer organizations as measured by the Multigenerational Leadership Characteristics Questionnaire (MLCQ).

Methodology. This was a cross-sectional, nonexperimental, comparative and correlational quantitative, ex post facto study. A web-based MLCQ was developed after conducting an academic literature review. Participants used a 6-point Likert scale identifying the importance of 30 characteristics with 2 aggregation questions identifying the most and least important characteristics; 408 members of …