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Organizational Behavior and Theory

The University of San Francisco

Complexity theory

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A Self-Organizing Group Within A Hierarchical Organization, Sheila Yuter May 2011

A Self-Organizing Group Within A Hierarchical Organization, Sheila Yuter

Doctoral Dissertations

This study was conducted to discover and describe the characteristics of a community of practice (CoP) and the health care system within which it formed. The study explored the relationship between a CoP of primary care physicians and a health care system that was both a hierarchical organization and a complex adaptive entity. It further examined the impact that relationship may have had on the organization’s sustainability within its environment.

A qualitative approach was used for the collection and analysis of data. Semi-structured interviews were conducted with four members of the CoP and three members of their administrative hierarchy. There …