Business Commons^™

Different Wrongs, Different Remedies? Reactions To Organizational Remedies After Procedural And Interactional Injustice, Jochen Reb, Barry M. Goldman, Laura J. Kray, Russell Cropanzano

Research Collection Lee Kong Chian School Of Business

To alleviate the negative effects of workplace unfairness and resulting conflict, organizations can take remedial action to atone for a perceived injustice. We argue that the effectiveness of organizational remedies may depend on the match between type of injustice perceived and type of remedy offered. Specifically, based on the multiple needs model of justice (Cropanzano, Byrne, Bobocel, & Rupp, 2001), we expect procedural injustice to be particularly associated with preference for instrumental remedies that address the need for control. On the other hand, interactional injustice should be particularly associated with preference for punitive remedies that address the need for meaning. …