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Articles 1 - 23 of 23
Full-Text Articles in Business
Fostering Total Wellness Through Peer Helping: Reflections On The Smu Experiences, Gilbert Tan, Timothy Hsi
Fostering Total Wellness Through Peer Helping: Reflections On The Smu Experiences, Gilbert Tan, Timothy Hsi
Research Collection Lee Kong Chian School Of Business
Peer Helping is widely implemented in Colleges and Universities in the United States and Canada. Despite the popularity of these programs, very little has been researched on peer helping in the Asian context. This paper traces the theoretical foundations of peer helping and the nascent development of a peer helping program in the Singapore Management University and how this program has developed since the beginning of 2004. The initial focus of the program was based on the model of paraprofessional student counselors assisting their fellow peers through difficult moments in their lives. Over time, the program was fine-tuned to embrace …
Examining The Relationship Between Employer Knowledge Dimensions And Organizational Attractiveness: An Application In A Military Context, Filip Lievens, Greet Van Hoye, Bert Schreurs
Examining The Relationship Between Employer Knowledge Dimensions And Organizational Attractiveness: An Application In A Military Context, Filip Lievens, Greet Van Hoye, Bert Schreurs
Research Collection Lee Kong Chian School Of Business
This study uses Cable and Turban's (2001) employer knowledge framework as a conceptual model to formulate hypotheses about a broad range of possible factors affecting the attractiveness of an organization (i.e. armed forces) among potential applicants (576 high-school seniors). Results show that gender, familiarity with military organizations, perceptions of job and organizational attributes (task diversity and social/team activities), and trait inferences (excitement, prestige, and cheerfulness) explained potential applicants' attraction to military organizations. Relative importance analyses showed that trait inferences contributed most to the variance, followed by job and organizational attributes, and employer familiarity. Finally, we found some evidence of interactions …
Retest Effects In Operational Selection Settings: Development And Test Of A Framework, Filip Lievens, Tine Buyse, Paul R. Sackett
Retest Effects In Operational Selection Settings: Development And Test Of A Framework, Filip Lievens, Tine Buyse, Paul R. Sackett
Research Collection Lee Kong Chian School Of Business
This study proposes a framework for examining the effects of retaking tests in operational selection settings. A central feature of this framework is the distinction between within-person and between-person retest effects. This framework is used to develop hypotheses about retest effects for exemplars of 3 types of tests (knowledge tests, cognitive ability tests, and situational judgment tests) and to test these hypotheses in a high stakes selection setting (admission to medical studies in Belgium). Analyses of within-person retest effects showed that mean scores of repeat test takers were one-third of a standard deviation higher for the knowledge test and situational …
The Power Of Power In Supplier-Retailer Relationships, Nirmalya Kumar
The Power Of Power In Supplier-Retailer Relationships, Nirmalya Kumar
Research Collection Lee Kong Chian School Of Business
In his interesting paper, Martin Hingley makes a few key observations about power and role accorded to it in the relationship marketing literature that has become increasingly popular over the past decade. Fundamentally, the article states that the relationship marketing view sees power as alien to effective relationships, as negating cooperation, and as the antithesis of trust. In other words, power in a relationship is ‘‘only viewed in a negative sense’’. Or, alternatively, power is viewed as not important enough to include in relationship marketing models because firms have moved from transactional exchanges to relational exchange. It is contended by …
The Risk Of Adverse Impact In Selections Based On A Test With Known Effect Size, Wilfried De Corte, Filip Lievens
The Risk Of Adverse Impact In Selections Based On A Test With Known Effect Size, Wilfried De Corte, Filip Lievens
Research Collection Lee Kong Chian School Of Business
The authors derive the exact sampling distribution function of the adverse impact (AI) ratio for single-stage, top-down selections using tests with known effect sizes. Subsequently, it is shown how this distribution function can be used to determine the risk that a future selection decision on the basis of such tests will result in an outcome that reflects the presence of AI. The article therefore provides test and selection practitioners with a valuable tool to decide between alternative selection predictors.
Regret And The Control Of Temporary Preferences, Terry Connolly, Jochen Reb
Regret And The Control Of Temporary Preferences, Terry Connolly, Jochen Reb
Research Collection Lee Kong Chian School Of Business
Regret is often symptomatic of the defective decisions associated with temporary preference problems. It may also help overcome these defects. Outcome regret can modify the relative utilities of different payoffs. Process regret can motivate search for better decision processes or trap-evading strategies. Heightened regret may thus be functional for control of these self-defeating choices.
Reviews: Architectures Of Knowledge: Firms, Capabilities And Communities, Timothy Adrian Robert Clark
Reviews: Architectures Of Knowledge: Firms, Capabilities And Communities, Timothy Adrian Robert Clark
Research Collection Lee Kong Chian School Of Business
Audiences are constantly bombarded by a whole host of bland catchphrases. Indeed, their verygeneration is viewed as a necessary part of the art of modern media communication. Complexand contested issues are forcibly reduced to snappy and memorable phrases so as to be quicklydigested by an apparently impatient and inattentive audience. In some respects capturing theattention of the audience is more important than the precision of the statement. If we were tosurvey the most frequently uttered phrases, some of the following would very likely be in the topten: `Markets are more competitive than ever', `we live in a truly globalized world', …
Theory And Evidence On The Liability Of Relationship Commitment: Towards An Understanding Of Why Vendor Firms Persist In Underperforming Customer Relationships, Sundar G. Bharadwaj, Das Narayandas
Theory And Evidence On The Liability Of Relationship Commitment: Towards An Understanding Of Why Vendor Firms Persist In Underperforming Customer Relationships, Sundar G. Bharadwaj, Das Narayandas
Research Collection Lee Kong Chian School Of Business
In this multi-method study, we extend and complement extant research on relationship commitment through rigorous field research and an in-depth cross-functional review to develop a model of the antecedents of vendor firmsÆ commitment to underperforming customer relationships. The conceptual model incorporates relationship-, performance-, organizational-, and investment-related factors as antecedents to vendor commitment. We then test the model with two survey-based studies, and compare and contrast the impact of these various antecedents across 382 underperforming and above-average performance customer relationships. The results indicate that continuity of relationship personnel, relationship age, performance stability, nature of performance change, visibility of the relationship, senior …
Affect As Information: The Moderating Roles Of Self-Regulatory System And Diagnosticity Of Affective Valence [Extended Abstract], Thomas Kramer, Song-Oh Yoon
Affect As Information: The Moderating Roles Of Self-Regulatory System And Diagnosticity Of Affective Valence [Extended Abstract], Thomas Kramer, Song-Oh Yoon
Research Collection Lee Kong Chian School Of Business
The article presents a summary of three studies looking at the use of affect for information. The authors hypothesize that dependence upon affect changes according to individuals' self-regulatory systems. In the studies, the authors found that individuals with a temporary or chronic behavioral activation system/promotion self-regulatory focus tend to depend on positive and negative emotions for information, whereas individuals with a temporary or chronic behavioral inhibition system/prevention self-regulatory focus only rely on positive emotions for information.
The Importance Of Traits And Abilities In Supervisors' Hirability Decisions As A Function Of Method Of Assessment, Filip Lievens, Scott Highhouse, Wilfried De Corte
The Importance Of Traits And Abilities In Supervisors' Hirability Decisions As A Function Of Method Of Assessment, Filip Lievens, Scott Highhouse, Wilfried De Corte
Research Collection Lee Kong Chian School Of Business
Past research on the importance of traits and abilities in supervisors' hirability decisions has ignored the influence of the selection method used to derive information about these traits and abilities. In this study, experienced retail store supervisors (N = 163) rated job applicant profiles that were described on the Big Five and General Mental Ability (GMA) personality dimensions. Contrary to past studies, the supervisors were also informed about the method of assessment used (paper-and-pencil test vs. unstructured interview). Hierarchical linear modelling analyses showed that the importance attached to extraversion and GMA was significantly moderated by the selection method, with extraversion …
Recruitment-Related Information Sources And Organizational Attractiveness: Can Something Be Done About Negative Publicity?, Greet Van Hoye, Filip Lievens
Recruitment-Related Information Sources And Organizational Attractiveness: Can Something Be Done About Negative Publicity?, Greet Van Hoye, Filip Lievens
Research Collection Lee Kong Chian School Of Business
The present study begins to fill a gap in the recruitment literature by investigating whether the effects of negative publicity on organizational attractiveness can be mitigated by recruitment advertising and positive word-of-mouth. The accessibility-diagnosticity model was used as a theoretical framework to formulate predictions about the effects of these recruitment-related information sources. A mixed 2 x 2 experimental design was applied to examine whether initial assessments of organizational attractiveness based on negative publicity would improve at a second evaluation after exposure to a second, more positive information source. We found that both recruitment advertising and word-of-mouth improved organizational attractiveness, but …
Understanding Interpersonal Trust In A Confucian-Influenced Society: An Exploratory Study, Hwee Hoon Tan, Dave Chee
Understanding Interpersonal Trust In A Confucian-Influenced Society: An Exploratory Study, Hwee Hoon Tan, Dave Chee
Research Collection Lee Kong Chian School Of Business
Adopting a qualitative methodology, this exploratory study examined the construct of trust and its factors of trustworthiness as perceived in a Confucian-influenced society. The findings of our study indicated that there are emic differences in the meaning of trust as perceived in a Confucian-influenced setting. Specifically, we found a heavy reliance on affective factors of trustworthiness in the decision to trust. In addition, we found a number of factors unique to the context that facilitates the development of trust: diligence, perseverance, filial piety, thriftiness, respect for authority, a shared value of collective effort, harmonious relationship in the office, humbleness and …
Do Suppliers Benefit From Collaborative Relationships With Large Retailers? An Empirical Investigation Of Efficient Consumer Response Adoption, Daniel Corsten, Nirmalya Kumar
Do Suppliers Benefit From Collaborative Relationships With Large Retailers? An Empirical Investigation Of Efficient Consumer Response Adoption, Daniel Corsten, Nirmalya Kumar
Research Collection Lee Kong Chian School Of Business
Collaborative manufacturer-retailer relationships based on efficient consumer response (ECR) have become ubiquitous over the past decade. Yet academic studies of ECR adoption and its impact on marketing relationships are relatively scarce. Inspired by the relational view of competitive advantage, the authors empirically investigate whether the extent to which suppliers of a major retailer adopt ECR has a beneficial impact on their outcomes. The results demonstrate that whereas ECR adoption has a positive impact on supplier economic performance and capability development, it also generates greater perceptions of negative inequity on the part of the supplier. However, retailer capabilities and supplier trust …
Regret In Cancer-Related Decisions, Terry Connolly, Jochen Reb
Regret In Cancer-Related Decisions, Terry Connolly, Jochen Reb
Research Collection Lee Kong Chian School Of Business
Decision-related regret is a negative emotion associated with thinking about a past or future choice. The thinking component generally takes the form of a wish that things were otherwise and involves a comparison of what actually did or will take place with some better alternative--a counterfactual thought. For predecisional (anticipated) regret, the thinking involves a mental simulation of the outcomes that might result from different choice options. Prior research has focused on regret associated with decision outcomes, addressing especially (a) the comparison outcome selected and (b) whether the outcome resulted from action or inaction. More recent research examines regret associated …
The Operational Validity Of A Video-Based Situational Judgment Test For Medical College Admissions: Illustrating The Importance Of Matching Predictor And Criterion Construct Domains, Filip Lievens, Tine Buyse, Paul R. Sackett
The Operational Validity Of A Video-Based Situational Judgment Test For Medical College Admissions: Illustrating The Importance Of Matching Predictor And Criterion Construct Domains, Filip Lievens, Tine Buyse, Paul R. Sackett
Research Collection Lee Kong Chian School Of Business
This study is part of a trend of examining noncognitive predictors, for example, a situational judgment test (SJT), as supplements to cognitive predictors for making college admission decisions. The authors examined criterion data over multiple academic years and universities. The criterion domain was broadly conceptualized, including both cognitive and interpersonal domains. The sample consisted of 7,197 candidates of the Medical and Dental Studies Admission Exam in Belgium. Results confirmed the importance of cognitive predictors. A video-based SJT was differentially valid for predicting overall grade point average for different curricula. The SJT showed incremental validity over cognitively oriented measures for curricula …
Subethnische Dimensionen Des Veraenderungsmanagements In Asiatischen Klein- Und Mittelunternehmen: Trends In Singapur, Ulrike Badibanga, Thomas Menkhoff
Subethnische Dimensionen Des Veraenderungsmanagements In Asiatischen Klein- Und Mittelunternehmen: Trends In Singapur, Ulrike Badibanga, Thomas Menkhoff
Research Collection Lee Kong Chian School Of Business
Against the background of a rapidly changing business environment, the article examines the organisational change management behavior of the owner-managers of small and medium-sized enterprises in Singapore. The analysis of survey data is aimed at ascertain whether there are any differences between Chinese and English-educated small (Chinese) businessmen in terms of Change Management (CM), a dichotomy which is of great historical and politico-cultural significance in Singapore. The survey data show that there are indeed differences between the subgroups (e.g. with regard to the initiation of a more participatory people management style) but these variations turned out to be far less …
The Impact Of Ownership Structure On Wage Intensity In Japanese Corporations, Toru Yoshikawa, Phillip H. Phan, Parthiban David
The Impact Of Ownership Structure On Wage Intensity In Japanese Corporations, Toru Yoshikawa, Phillip H. Phan, Parthiban David
Research Collection Lee Kong Chian School Of Business
The authors studied the effect of ownership structure on human capital investments as indicated by wage intensity, defined as the ratio of expenditure on employee wages to sales, in a sample of 996 Japanese manufacturing firms during their economic recession of 1998-2002. They found that domestic shareholders, with interests beyond financial considerations, enhance wage intensity, especially when performance is low, and thereby safeguard human capital investments. Foreign shareholders with sole interest in financial returns have an opposite effect; they reduce wage intensity when firm performance is low.
Assessment Centers In Belgium: The Results Of A Study On Their Validity And Fairness, Filip Lievens, Etienne Van Keer, Morel De Witte
Assessment Centers In Belgium: The Results Of A Study On Their Validity And Fairness, Filip Lievens, Etienne Van Keer, Morel De Witte
Research Collection Lee Kong Chian School Of Business
In Belgium, assessment centers have grown in popularity. Despite this growing popularity, the validity of these selection and development methods has not been examined in Belgium. Therefore, this study examines the predictive validity and fairness of an assessment center of a large bank. The sample consisted of 252 middle level managers. Results revealed that the assessment center provides a valid prediction of success in higher managerial positions. With respect to fairness, this assessment center also scores well. Virtually no significant differences between men and women and between Flemish and French speaking Belgians are found. These positive results might be explained …
Situational Judgment Tests And Their Predictiveness Of College Students' Success: The Influence Of Faking, Helga Peeters, Filip Lievens
Situational Judgment Tests And Their Predictiveness Of College Students' Success: The Influence Of Faking, Helga Peeters, Filip Lievens
Research Collection Lee Kong Chian School Of Business
There is increasing interest in using situational judgment tests (SJTs) to supplement traditional student admission procedures. An important unexplored issue is whether students can intentionally distort or fake their responses on SJTs. This study examined the fakability of an SJT of college students' performance. Two hundred ninety-three psychology students completed a cognitive test, a personality measure, and an SJT. Only for the SJT, the students were assigned to either an honest or a fake condition. The scores of students in the fake condition were significantly higher than those of students in the honest condition (d = .89). Furthermore, faking had …
Selecting Employees For Global Assignments: Can Assessment Centers Measure Cultural Intelligence?, Michael M. Harris, Filip Lievens
Selecting Employees For Global Assignments: Can Assessment Centers Measure Cultural Intelligence?, Michael M. Harris, Filip Lievens
Research Collection Lee Kong Chian School Of Business
Our field is replete with attempts to measure and predict a variety of behaviors in the workplace, including task performance, contextual performance, counterproductive activity, to name but a few. One of the most recent types of behavior that organizations would like to predict is the ability to interact effectively with culturally-dissimilar others. Known by various names, including cultural intelligence or cultural adaptability, there is relatively little research as of yet regarding this topic. Nevertheless, given the growing recognition that the workplace increasingly operates in a global fashion, there is reason to believe that the literature regarding this topic will expand. …
Theorizing, Measuring, And Predicting Knowledge Sharing Behavior In Organizations - A Social Capital Approach, Chay Yue Wah, Thomas Menkhoff, Benjamin Loh, Hans-Dieter Evers
Theorizing, Measuring, And Predicting Knowledge Sharing Behavior In Organizations - A Social Capital Approach, Chay Yue Wah, Thomas Menkhoff, Benjamin Loh, Hans-Dieter Evers
Research Collection Lee Kong Chian School Of Business
This study aims to understand the social and organizational factors that influence knowledge sharing. A model of knowledge management and knowledge sharing was developed inspired by the work of Nahapiet and Ghoshal. Data on demographics and various social capital measures were collected from a sample of members of a tertiary educational institution in Singapore in 2003. Reward & recognition, open-mindedness and cost concerns of knowledge hoarding turned out to be the strongest predictors of knowledge sharing rather than pro-social motives or organizational concern. Overall, the findings provide evidence for the importance of a conducive organizational climate and state-of-the art performance …
Rhythms Of Life: Antecedents And Outcomes Of Work-Family Balance In Employed Parents, Samuel Aryee, E. S. Srinivas, Hwee Hoon Tan
Rhythms Of Life: Antecedents And Outcomes Of Work-Family Balance In Employed Parents, Samuel Aryee, E. S. Srinivas, Hwee Hoon Tan
Research Collection Lee Kong Chian School Of Business
This study examined antecedents and outcomes of a fourfold taxonomy of work-family balance in terms of the direction of influence (work-family vs. family-work) and type of effect (conflict vs. facilitation). Respondents were full-time employed parents in India. Confirmatory factor analysis results provided evidence for the discriminant validity of M. R. Frone' s (2003) fourfold taxonomy of work-family balance. Results of moderated regression analysis revealed that different processes underlie the conflict and facilitation components. Furthermore, gender had only a limited moderating influence on the relationships between the antecedents and the components of work-family balance. Last, work-family facilitation was related to the …
Assessment Centers: Recent Developments In Practice And Research, Filip Lievens, George C. Thornton Iii
Assessment Centers: Recent Developments In Practice And Research, Filip Lievens, George C. Thornton Iii
Research Collection Lee Kong Chian School Of Business
In an assessment center, candidates who participate in various simulation exercises are evaluated by a multiple trained assessors on job-related dimensions. Examples of commonly used simulation exercises are role-plays, presentations, in-baskets, or group discussions. For nearly fifty years, assessment centers have remained a popular approach for managerial selection and development (Spychalski, Quinones, Gaugler, & Pohley, 1997), and they have been shown to have substantial validity (Thornton & Rupp, 2004). Assessment centers are also very much an international affair as they are used around the globe (Byham, 2001; Kudisch, Avis, Fallon, Thibodeaux, Roberts, Rollier, & Rotolo, 2001; Sarges, 2001). Over the …