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Organizational Behavior and Theory

Singapore Management University

Dissertations and Theses Collection (Open Access)

2016

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An Action Design Research On Development And Deployment Of A Computer-Based Group Discussion Support Tool For Achieving Consensus And Culture Change At A Tertiary Educational Institution, Jaclyn Mui Suan Lee Jun 2016

An Action Design Research On Development And Deployment Of A Computer-Based Group Discussion Support Tool For Achieving Consensus And Culture Change At A Tertiary Educational Institution, Jaclyn Mui Suan Lee

Dissertations and Theses Collection (Open Access)

Organisational culture change is a long and complex process that typically takes years to complete and has a very low success rate. This Action Design Research Study in an educational setting, addresses the problem by the proposed use of an Action Design Research Methodology to build and deploy an IT artifact named Organisational Culture Assessment Instrument-Spilter (OCAI-Spilter) to speed up cultural change while reducing failure rate. OCAI-Spilter should be able to fast-track culture change by addressing the problem of scalability and process losses encountered in most change projects involving large numbers of people. We deploy an iterative prototyping process using …