Business Commons^™

A Look At Contributing Factors That Affect Female Underrepresentation In Management, In The United States, Nushine W. Hosseini

FIU Electronic Theses and Dissertations

This study examines contributing factors that affect female underrepresentation in management, in the United States (U.S.), within the U.S. workforce. The primary variables of interest are intrinsic motivation, work life balance and organizational climate support, which have typically not been reviewed in depth, in prior research.

Using a framework of varied theoretical approaches, this research studies the relationship between the above-mentioned constructs and gender effect, as related to interest in career advancement opportunities and female leadership underrepresentation within organizations.

The results of this study further validate existing research and highlights the importance of establishing programs, geared towards shifting mindsets and …

Hiring People With Disabilities From An Employer’S Perspective And Organizational Citizenship Behavior, Claude B. Kershner Iv

FIU Electronic Theses and Dissertations

When employers hire people with disabilities, collective behavioral change occurs within organizations. Specifically, attitudes towards people with disabilities improve through professional interventions and encourage organizational citizenship behavior. Previous studies have demonstrated the economic and client-focused impact of hiring people with disabilities — resulting in a tested model of competitive integrated employment. This study indicates that — when organizations employ best practices when integrating people with disabilities into the workplace — there is a performance-based behavioral change in non-disabled employees.

This study uses intergroup contact theory and social exchange theory to develop a model and a corresponding survey instrument that measures …

An Examination Of Job Resources And Self-Determination In Employees' Job Involvement, Hernan Morales

FIU Electronic Theses and Dissertations

As employees and organizations continually strive to do more with less, the employer must remain an active partner in understanding the nature of their employee’s job involvement for its competitive advantage. The main objective of this research is to evaluate the influence of several work characteristics and motivational forces on job involvement. The study used a quantitative methodology. The sample of the current study was composed of 214 subjects. The reliability and factor structure of the scales used were evaluated and validated. The main results showed that intrinsic and prosocial motivations significantly influenced individual job involvement. Moreover, the results show …

The Relationship Between Perceived Organizational Support, Perceived Career Mobility, Job Satisfaction, And Organizational Commitment On Job Performance, And Turnover Intentions, Everod A. Davis

FIU Electronic Theses and Dissertations

This research was intended to develop and test a model that examines the influence of perceived organizational support, perceived career mobility, job satisfaction, and affective organizational commitment on contextual job performance and turnover intentions. To do so, the study integrates three major theories to help explain the hypothesized relationships. For example, drawing on the concept of organizational equilibrium (March & Simon, 1958), which provides the foundational literature on turnover intentions, we use social exchange theory (Blau, 1964; Homans, 1961; Thibaut & Kelley, 1959) to explain the influence of perceived organizational support. Theories of human capital and economic opportunity are used …

The Influence Of Effective Communication And Interpersonal Trust On Employee Engagement: The Role Of Employee Involvement, Ligia Trejo

FIU Electronic Theses and Dissertations

Employee Engagement has become a more frequent area of organizational study. Engaged Employees are believed to raise performance, customer satisfaction, and overall growth to the organizations (Hough, Green, & Plumlee, 2015). This dissertation aims to investigate how effective communication, broadly defined to include the quality of feedback, and interpersonal trust relates to employee engagement through the influence of employee involvement. The dissertation uses employee voice theory as theoretical foundation to explain the direct and indirect effects of effective communication and trust on employee engagement through employee involvement. An online survey was conducted using MTurk with about 250 employees from different …

Examining The Relationships Between Factors Of Employees’ Perceptions Of Knowledge Worker Productivity, Psychological Well-Being, And Performance, Walter Liu

FIU Electronic Theses and Dissertations

Peter Drucker, known as the “father of modern management”, suggested that the most valuable asset of a 21^st-century institution would be knowledge workers and their productivity. Since then, there has been a steady shift from manual work to knowledge work over the past several decades and with it, an interest in knowledge worker productivity. A 2013 study identified six factors with the highest association regarding the performance of knowledge workers. Drawing on insights of relational cohesion theory, social exchange theory, transactive memory systems theory, goal setting theory, social network theory, and Fredrickson’s (1998, 2001, 2004) broaden-and-build theory, the …

The Effect Of Socialization Practices And Onboarding On Newcomer Adjustment And Turnover Intention, Alex George Vilayil

FIU Electronic Theses and Dissertations

New employee (newcomer) turnover is a severe problem in many organizations and inevitably leads to both operational and financial concerns. The hospitality industry, in particular, faces this challenge and struggles with acquiring and retaining talent. Studies have suggested that many newcomers leave their job due to inadequate socialization efforts on the employer’s part. While several researchers have explored the relationship involving newcomer onboarding and turnover intention, the hospitality domain lacks research investigating the effect of socialization practices on turnover intention. This study attempts to fill this void by exploring the effectiveness of four different socialization practices on onboarding success and …

How Does Stakeholder Engagement And Social Capital Influence Project Performance Outcomes?, Jesus J. Arias

FIU Electronic Theses and Dissertations

Institutions achieve organizational objectives through the legitimization of projects, project organizational culture, and its project actors. These objectives can either mitigate against risk and/or create advantage or opportunities for the organization. This paper reveals how relationships between project actors such as project team members, project managers and project sponsors, influence project performance outcomes. Stakeholder engagement and social capital between project actors are crucial contributors to project performance outcomes as well as completing projects on time, on budget, and within scope. Research also indicates that organizations continue to fail to achieve project outcomes when not taking into consideration the importance of …

The Effect Of Cross-Functional Integration On Organizational Performance: A Look At Collaboration, Coordination, And Communication, Loraine A. Jackson

FIU Electronic Theses and Dissertations

Cross-functional integration (CFI) in organizations involves a sequence of integrated tasks and activities across multiple departments and units. Modern organizations are hierarchical and have separated functional departments. This may lead to limited reciprocal communication and poor coordination. Work is often divided, categorized, and poses a challenge for CFI personnel to be practical. This challenge continues as technology and organizational structures change.

This study is to investigate the effect of CFI on organization performance. The study also looked at CFI from a triadic level of analysis, a broader perspective involving several functional units and processes within the organization. Specifically, this study …

Political Misfit At Work: Examining The Effects Of Political Affiliation Dissimilarity In Selection And Work Processes, Alexander Snihur

FIU Electronic Theses and Dissertations

Over the last two decades, political affiliation membership has become an increasingly divisive social identity in the United States. Many organizational researchers have pushed for more investigation into understanding the effects of this salient yet understudied identity in the workplace. The purpose of this dissertation was to answer this call to action and examine the influence of political affiliation (Republican or Democrat) (dis)similarity on two discrete parts of the work process. Study one assessed how political affiliation (dis)similarity between a rater and a fictitious job applicant affected perceptions of applicant hireability through the potential mediators of applicant liking and applicant …

Resolving The Telecommuting Paradox: Does Leader-Member Exchange Matter?, Ajay R. Ponnapalli

FIU Electronic Theses and Dissertations

Prior theorizing about telecommuting has proposed the possibility of a telecommuting paradox (Gajendran & Harrison, 2007), which refers to a set of mutually incompatible consequences that telecommuting has for employees. On one hand, a key theme in managerial and scholarly writings on telecommuting is that it provides employees with greater flexibility and discretion over where, when, and how work is completed. According to this view, telecommuting leads to greater autonomy and this in turn is linked to beneficial outcomes including greater job satisfaction, intentions to stay, and better job performance. On the other hand, some researchers and the popular press …

The Moderating Effects Of Neuroticism And Psychological Contract Incongruence On The Relationship Between Perceived Organizational Support, Perceived Supervisor Support, And Affective Commitment, Gail M. Hansen

FIU Electronic Theses and Dissertations

The nonexperimental study (N = 279) investigated the moderating effect of the trait neuroticism and psychological contract incongruence on perceptions about the organization, supervisor, and level of affective commitment. Using Qualtrics, a survey battery was administered to supervisors who had completed leadership training at a single institution of higher education located in southern Florida, USA.

The findings of the present study provided new insights into the neuroticism scale items, suggesting that depression might be a hidden factor in more than half of the population. Another finding demonstrated that few individuals attribute a psychological contract breach to an honest misunderstanding. …

Examining The Effects Of Lmx Differentiation And Leaders' Relationships With Key Members On Teams: A Social Networks Approach, Chen Wang

FIU Electronic Theses and Dissertations

A key assumption in the leader-member exchange (LMX) literature is that leaders struggle with developing and maintaining high-quality exchange relationships with all of their members. As a natural consequence, leaders typically develop high-quality relationships with a select few of their followers while maintaining formal and distant relationships with others. Such differentiated relationships in teams may have negative consequences, and this dissertation examines how LMX differentiation impacts team performance by creating task and relationship conflict. Furthermore, this dissertation advances theory on LMX differentiation by arguing that not all kinds of differentiation are the same. Specifically, drawing from the literature on social …

Toward A Better Understanding Of The Roles Of Social Exchanges And Psychological Safety On Followers' Change-Oriented Behaviors, Cynthia Saldanha Halliday

FIU Electronic Theses and Dissertations

Organizational change and innovation are critical for business survival and more likely to occur when employees engage in change-oriented behaviors. Previous studies have examined the direct effects of workplace social exchanges on employees’ change-oriented behaviors; however, less attention has been given to the combined effects of these exchanges and the mechanisms by which these relationships occur. In this study, I look at the combined effects of leader-member exchange, trust in team members, and perceived organizational support on voice, innovative, and learning behaviors via psychological safety. In addition, based on the understanding that psychological safety is not always present in the …

An Exploration Of Names In Social And Professional Settings For Persons With Ethnically Identifying Names, Paige Whitney Johnson

FIU Electronic Theses and Dissertations

The overarching purpose of this collected papers dissertation was to explore the perspectives and experiences related to names in social and professional settings for persons with ethnically identifying names. The first paper was an integrative literature review. The second paper was a qualitative study utilizing the phenomenological approach. Both studies utilized self-presentation theory, while Study #2 added social penetration theory and social identity theory. Self-presentation theory posits that people put forth a public face to show that they possess desirable characteristics to observers. Social penetration theory is centered on the concept of self-disclosure and the notion that people carefully construct …

Social Dominance Orientation And Emotion Regulation: A Parallel Multiple Mediator Model Of Instigated Incivility Moderated By Workgroup Civility Climate, Fabiana Brunetta

FIU Electronic Theses and Dissertations

While most of the existing research on the topic of workplace incivility has focused upon its consequences on employee and organizational well-being, researchers are recognizing the need for research on predictors, mediators, and moderators of uncivil workplace behavior. The current study contributes to this new wave of workplace incivility research by emphasizing the links among variables not previously explored in incivility research. This nonexperimental correlational study (N = 1027) developed and tested a parallel multiple mediator model of instigated incivility. The model examined the mediation of the emotion regulation strategies – cognitive reappraisal and expressive suppression – on the …

Employees’ Responses To Positive Feedback From Customers And Managers, I Hsuan Tsai

FIU Electronic Theses and Dissertations

The purpose of this research is to understand the impacts of positive feedback from customers and managers and the extrinsic rewards and intrinsic rewards on job satisfaction. Furthermore, this research will examine how employees in the hospitality industry react to positive feedback and to explore whether this positive feedback has practical applications to help increase employee satisfaction. A total of 500 questionnaires were distributed, 339 valid surveys from respondents with experience working in the hospitality industry were returned. The results indicated that positive feedback from customers as well as summarized positive customer feedback delivered by managers have positive relationships with …

A Change In Engagement: The Relationship Between Employee Engagement And Generational Differences, Markease L. Doe, Vinus Fong, Yvena Muselaire

South Florida Education Research Conference

Employee engagement changes generationally. This literature review explores employee engagement and shared life experiences that define the characteristics of each generation; shaping generational perception on employee engagement and how each generation actually engages at work. Resultantly, generational differences, characteristics, and shared life experiences make salient how employee engagement changes.

Qualities Of Informal Leaders, Factors Influencing The Formation Of Informal Leadership, And The Paradox Of Formal Power, Kyungchool Joe

FIU Electronic Theses and Dissertations

Informal leaders can have similar effects on firm performance as formal leaders. Although informal leadership can play a critical role in organizational functioning, empirical research concerning this issue is scarce. I conceptualized informal leadership as a continuous variable, and tested the relationship between informal leadership and the following variables. First, this study examined how informal leaders can influence over other members, even though they do not possess formal power. Five indicators, i.e., performance, turnover intention, career satisfaction, work engagement, and optimism were selected to assess the qualities of informal leaders as role models. Second, this study advanced our understanding of …

Relevance Is In The Eye Of The Beholder: Design Principles For The Extraction Of Context-Aware Information, Arturo Castellanos

FIU Electronic Theses and Dissertations

Since the1970s many approaches of representing domains have been suggested. Each approach maintains the assumption that the information about the objects represented in the Information System (IS) is specified and verified by domain experts and potential users. Yet, as more IS are developed to support a larger diversity of users such as customers, suppliers, and members of the general public (such as many multi-user online systems), analysts can no longer rely on a stable single group of people for complete specification of domains –to the extent that prior research has questioned the efficacy of conceptual modeling in these heterogeneous settings. …

Authentic Servant-Leadership Exemplified By Early Childhood Educator David Lawrence Jr.: A Case Study, Blanca Correa-Cespedes

FIU Electronic Theses and Dissertations

Advocacy and leadership style are essential concepts in education. This qualitative case study was undertaken to demonstrate how Robert K. Greenleaf’s servant-leadership framework could be a useful framework to adopt by educational leaders and child advocates. Servant-leadership identifies the needs of others as a primary goal of leadership. The study contributes to understanding the value of exemplary servant-leadership and advocacy in public education as demonstrated by David Lawrence Jr. The researcher addressed questions regarding how Lawrence embodies servant-leadership traits and explored how a servant-leader has been positively influencing early childhood public educational policy in Florida to benefit all children.

There …

A Cultural Analysis Of Employees' Work Values And Their Consequences For Work-Related Outcomes: The Case Of China, Jun Yang

FIU Electronic Theses and Dissertations

To create and maintain a fully engaged workforce, establishing person-organization (P-O) fit among employees has continued to be a central focus of organizational research. In addition, with growing numbers of older workers approaching retirement age, younger workers will soon become the dominant segment of the future workforce. Given this unfolding population trend, it has become increasingly necessary for organizations to gain a clearer understanding of the work values of the growing young population of workers and how P-O fit based on those work values may be linked to desirable work-related attitudes and behaviors.

The overarching aim of this dissertation is …

Crisis Leadership: The Roles University Presidents And Crisis Managers Play In Higher Education - A Case Study Of The State University System Of Florida, Brenezza D. Garcia

FIU Electronic Theses and Dissertations

Universities have had a tumultuous history in terms of crises. Though crises have always existed, its definition and emphasis in the landscape of higher education has dramatically changed in the last 50 years. For this reason, the study and implementation of crisis management systems have become a growing phenomenon on campuses around the nation. However, as the types of crises institutions face diversifies, communities’ emphasis on leadership accountability has also become more magnified. The role of the president, thus, has become increasingly relevant and critical to the conversation concerning campus security and safety.

The purpose of this study was to …

Workplace Discrimination Climate And Team Effectiveness: The Mediating Role Of Collective Value Congruence, Team Cohesion, And Collective Affective Commitment, Anya T. Edun

FIU Electronic Theses and Dissertations

This study explored the relationship between workplace discrimination climate on team effectiveness through three serial mediators: collective value congruence, team cohesion, and collective affective commitment. As more individuals of marginalized groups diversify the workforce and as more organizations move toward team-based work (Cannon-Bowers & Bowers, 2010), it is imperative to understand how employees perceive their organization’s discriminatory climate as well as its effect on teams. An archival dataset consisting of 6,824 respondents was used, resulting in 332 work teams with five or more members in each. The data were collected as part of an employee climate survey administered in 2011 …

Work Creativity As A Dimension Of Job Performance, Angela C. Reaves

FIU Electronic Theses and Dissertations

To stay competitive, many employers are looking for creative and innovative employees to add value to their organization. However, current models of job performance overlook creative performance as an important criterion to measure in the workplace. The purpose of this dissertation is to conduct two separate but related studies on creative performance that aim to provide support that creative performance should be included in models of job performance, and ultimately included in performance evaluations in organizations. Study 1 is a meta-analysis on the relationship between creative performance and task performance, and the relationship between creative performance and organizational citizenship behavior …

Social-Cognitive Antecedents Of Ambidextrous Orientation In Family-Owned Startups: The Role Of Family Ties, Achievement Motivation, And Internal Locus Of Control, Patricio R. Mori

FIU Electronic Theses and Dissertations

Regulatory Focus Theory predicts that the motivation to self-regulate goal-directed thought and behavior depends on two distinct regulation strategies: a promotion focus based on attaining gains and a prevention focus based on avoiding losses.

This study took a social-cognitive approach predicting that regulatory focus has an impact on how family startups (several family related founders) explore “new ideas”, exploit “old certainties” and achieve the balance of both (ambidexterity), compared to lone founder startups (only one founder present).

It was proposed that the social context of family ties among founders leads them to a prevention focus concerned with avoiding the loss …

A Phenomenological Exploration Of Black Male Law Enforcement Officers' Perspectives Of Racial Profiling And Their Law Enforcement Career Exploration And Commitment, Gregory A. Salters

FIU Electronic Theses and Dissertations

This phenomenological study explored Black male law enforcement officers’ perspectives of how racial profiling shaped their decisions to explore and commit to a law enforcement career. Criterion and snow ball sampling was used to obtain the 17 participants for this study. Super’s (1990) archway model was used as the theoretical framework. The archway model “is designed to bring out the segmented but unified and developmental nature of career development, to highlight the segments, and to make their origin clear” (Super, 1990, p. 201).

Interview data were analyzed using inductive, deductive, and comparative analyses. Three themes emerged from the inductive analysis …

The Effects Of Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior On Turnover Intentions, Orhan Ulndag, Sonia Khan, Nafiya Guden

Hospitality Review

The current study investigated the effects of job satisfaction and organizational commitment on organizational citizenship behavior and turnover intentions. The study also examined the effect of organizational citizenship behavior on turnover intentions. Frontline employees working in five-star hotels in North Cyprus were selected as a sample. The result of multiple regression analyses revealed that job satisfaction is positively related to organizational citizenship behavior and negatively related to turnover intentions. Affective organizational commitment was found to be positively related to organizational citizenship behavior. However, the study found no significant relationship between organizational commitment and turnover intentions. Furthermore, organizational citizenship behavior was …

How Employees With Different National Identities Experience A Geocentric Organizational Culture Of A Global Corporation: A Phenomenological Study, Maria S. Plakhotnik

FIU Electronic Theses and Dissertations

A global corporation values both profitability and social acceptance; its units mutually negotiate governance and represent a highly interdependent network where centers of excellence and high-potential employees are identified regardless of geographic locations. These companies try to build geocentric, or “world oriented” (Marquardt, 1999, p. 20), organizational cultures. Such culture “transcends cultural differences and establishes ‘beacons’ – values and attitudes – that are comprehensive and compelling” (Kets de Vries & Florent-Treacy, 2002, p. 299) for all employees, regardless of their national origins. Creating a geocentric organizational culture involves transforming each employee’s mindset, beliefs, and behaviors so that he/she can become …

Assessing The Influence Of Organizational Personality, Applicants’ Need Motivation, Expectancy Beliefs, And Person-Organization Fit On Applicant Attraction., Paul J. Gregory

FIU Electronic Theses and Dissertations

This research explored the thesis that organizational personality is related to applicants’ attraction to an organization through a process which involves need motivation, expectancy beliefs, and applicants’ perceptions of person-organization fit. Organizational personality may be defined as a collection of trait-like characteristics that individuals use to describe organizational practices, policies, values, and culture. Specifically, this research investigated the hypothesis that organizational personality information is useful to applicants because it helps individuals to determine their perceptions of fit. A sample of students (N = 198) and working adults (N = 198) participated in an online experiment. Findings indicated that individuals’ beliefs …