Business Commons^™

The Culturally Intelligent Leader, Sean F. Daly

Academic Chairpersons Conference Proceedings

Research has shown that a culturally intelligent (CQ) leader will have a positive impact on organizational culture, satisfaction, productivity, and retention. Moreover, data shows that CQ has a strong positive relationship with job satisfaction and perceived transformational leadership.

This training program is designed to help leaders develop a greater awareness of their motivation and understanding of cultural intelligence while also helping them to develop strategies and an action plan around improving their level of CQ. The suggested audience for this are experienced managers who have had some interaction with a culturally diverse population and want to serve their population better.

Change Fatigue In Aviation Maintenance Through A Human Factors Lens, Stephanie Douglas, Bettina Mrusek

National Training Aircraft Symposium (NTAS)

Aviation is a demanding and fast-paced industry and it is not uncommon for aviation professionals, including maintainers, to experience rapid disruption and organizational change. Fatigue in aviation professionals is a known risk. Fatigue risk management systems (FRMS) seek to mitigate this risk by focusing on tiredness resulting from long work hours and lack of quality sleep. Recently, change fatigue has also risen to the forefront of business and employee studies. In many of today’s industries, change is constant as firms implement changes either to address disruptions, business growth or to follow trends in the industry. Frequent changes in an organization …