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Operations and Supply Chain Management

Theses and Dissertations

United States. Air Force--Procurement

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Classification Of Schedule Management Barriers Through Concept Mapping, Gregory W. Voth Mar 2009

Classification Of Schedule Management Barriers Through Concept Mapping, Gregory W. Voth

Theses and Dissertations

Barriers to adoption of schedule management processes are a matter of serious concern to the acquisition community. Schedule management has been widely accepted to contribute to the successful execution of complicated system development processes since the 1950s. However, studies of recent acquisition failures illustrate that over the last 15 years, there has been significant internal resistance to the adoption of schedule management processes. This exploratory effort used concept mapping to identify and classify the types of barriers existing in the Aeronautical Systems Center (ASC). A series of open-ended questions were posed to four experienced program managers in ASC. Units of …


Afmc Customer Satisfaction Study At The Air Logistics Centers, Kelly D. Kendall Mar 2008

Afmc Customer Satisfaction Study At The Air Logistics Centers, Kelly D. Kendall

Theses and Dissertations

The purpose of this research was to determine Air Force Material Command’s (AFMCs) external customer issues and satisfaction levels as measured and compared by Air Logistics Center. Specifically, this project sought to answer how AFMC’s Air Logistics Centers were performing based on survey criteria chosen by AFMC’s A4 Logistics division. This research was guided by a previous Graduate Research Project (GRP) effort, which sought to determine how customer relationship management (CRM) initiatives varied in the private and public sectors, and to determine an appropriate means of capturing and measuring this type of data for AFMC. The research question was answered …


Air Force Materiel Command: A Survey Of Performance Measures, Marcia Leonard Mar 2004

Air Force Materiel Command: A Survey Of Performance Measures, Marcia Leonard

Theses and Dissertations

Performance measurement has long been a matter of debate in logistics. However, in the recent past, there has been a renewed emphasis as AF leaders continue to seek funding for weapon system spares despite marginal improvements in mission capability. The Chief's Logistics Review, Logistics Transformation Program, AFMC Constraints Assessment Program, the Spares Requirement Review Board, the Spares Campaign, and the Depot Maintenance Reengineering and Transformation all represent efforts to find and implement effective answers (RAND, 2003:ix). And, while there appears to be a consensus that better performance measures are needed, there is little agreement on exactly what should be measured, …


A Delphi Expert Assessment Of Proactive Contracting In An Evolutionary Acquisition Environment, Gary L. Wellman Mar 2003

A Delphi Expert Assessment Of Proactive Contracting In An Evolutionary Acquisition Environment, Gary L. Wellman

Theses and Dissertations

This study used structured group discussions (The Delphi Method) among three groups of contracting professionals from the Air Armament, Aeronautical Systems, and the Electronic Systems Centers in order to identify potential roadblocks to implementation of Evolutionary Acquisition strategies. The Delphi groups also tackled the problem of identifying and exploring potential business strategies that may counter the identified challenges. Discussions revealed that current laws, regulations, and internal processes pose challenges in an evolutionary acquisition environment. No single business strategy emerged as the best way to implement the EA strategy. Participants suggested that all three Centers concluded that robust business planning, pre-contract …


Analysis Of The Effect Of Centralizing Management Of Mobility Readiness Spares Package Assets, Ian R. Hester Mar 2001

Analysis Of The Effect Of Centralizing Management Of Mobility Readiness Spares Package Assets, Ian R. Hester

Theses and Dissertations

Air Force supply doctrine requires the management of large numbers of spare parts in Mobility Readiness Spares Packages (MRSPs). The MRSPs are designed to support deployed aircraft for the first 30 days of a conflict, and can be quite large. When units from several bases deploy to the same operating location, they each bring their full MRSP. This results in a large logistics footprint that may be reduced by taking a system-level approach. This thesis examined the impact of centralized MRSP management on kit size and cost. The Aircraft Sustainability Model (ASM) computer program was used to evaluate MRSPs for …


An Analysis Of Third Party Logistics And Implications For Usaf Logistics, Thomas J. Thompson Sep 1996

An Analysis Of Third Party Logistics And Implications For Usaf Logistics, Thomas J. Thompson

Theses and Dissertations

This study was undertaken to determine the current trends in third party logistics. The Air Force Material Command Lean Logistics office sought information for improving USAF logistics support. The purposes of this study were to report results of third party logistics use, determine characteristics of successful third party relationships, and to discuss the implications for USAF logistics managers. A qualitative research methodology was chosen using multiple case studies. Logistics managers from eight third party users and ten third party providers were administered an extensive research protocol. The results revealed an industry which is growing rapidly. While the momentum for third …


Review Of Factors Impacting Cost Benefit Analysis (Cba) For Implementing Improvements To The Air Force Technical Order System, Susan J. Bergin, Terry A. Parsons Sep 1994

Review Of Factors Impacting Cost Benefit Analysis (Cba) For Implementing Improvements To The Air Force Technical Order System, Susan J. Bergin, Terry A. Parsons

Theses and Dissertations

This research focused on developing a Cost Benefit Analysis process for Program Managers to implement when deciding what technical order format-- paper, computerized or automated--to purchase. Factors which determined the outcome are costs life cycle cost considering technical order format qualitative issues characteristics which are benefits of a technical order format and system responsiveness time required to develop or modify a technical order in each format. A literature review revealed problems with the paper technical order format, management infrastructure, quantitative cost estimates for different formats, and different techniques which could be used for a cost benefit analysis. Structured interviews were …