Business Commons^™

Exploring Capability Maturity Models And Relevant Practices As Solutions Addressing It Service Offshoring Project Issues, Rosine Hanna Salman

Dissertations and Theses

Western countries' information technology and software intensive firms are increasingly producing software and IT services in developing countries. With this swift advancement in offshoring, there are many issues that can be investigated which will enable companies to maximize their benefits from offshoring. However, significant challenges can occur throughout the lifecycle of offshoring IT service projects that turn the potential benefits into losses. This research investigated CMM/CMMI best practices and their effects on managing and mitigating critical issues associated with offshore development.

Using a web based survey, data was collected from 451 Information Technology and software development firms in the US. …

Supply Chain Risk Management In India: An Empirical Study Of Sourcing And Operations Disruptions, Their Frequency, Severity, Mitigation Methods, And Expectations, Andreas Udbye

Dissertations and Theses

With an annual growth of almost 20% since the year 2000, Indian merchandise exports exceeded 300 billion U.S. dollars in 2012. The country is becoming a major supplier to the world. However, companies sourcing products and operating in India are experiencing a variety of supply chain disruptions that impede their operations and finances. The purpose of this dissertation is to investigate the frequency, impact and severity of supply chain risks experienced by companies in India, as well as assess the usefulness of mitigation methods and enquire about future expected disruptions. It is hoped that the results will prepare managers to …