Business Commons^™

Meal Duration: Implications For Restaurant Revenue Management, Dale F. Billings

UNLV Theses, Dissertations, Professional Papers, and Capstones

A comprehensive revenue management strategy addressing space, product, price and time, has been shown to increase profits within the hospitality sector. While the literature shows that the restaurant industry has frequently addressed space, product, and price when looking at financial strategy, the effect of the variable of time on revenue generation has not been adequately studied. Restaurants shy away from the practice of using time as a commodity, particularly regarding meal duration, due to fears of reducing customer satisfaction.

This project explores the use of time as a commodity in restaurant revenue management. In particular, it examines consumers’ feelings about …

Two Essays On Distribution, Fulfillment And Pricing Decisions For Retailers With E-Commerce Channel, Khosro Pichka

Theses and Dissertations

E-commerce has grown rapidly in the past decade. In 2015, e-commerce was accounted for 7.2 percent of all retail sales in the U.S., which is massively higher than 0.2 percent in 1998 (U.S. Department of Commerce 2017). Worldwide e-commerce sales also show the same trend and reached $2.356 trillion in 2018 and are expected to grow steadily (Statista 2017). This trend has impacted major areas of operations management including supply chain management and revenue management. Today, e-commerce companies cannot satisfy their customers’ demand using traditional distribution systems. Therefore, retailers with e-commerce channels (e-tailers), cooperate with third party logistic service providers …

Generalized Relay Network Design And Collaborative Dispatching In Truckload Transportation, Amin Ziaeifar

Operations Research and Engineering Management Theses and Dissertations

The truckload industry faces a serious problem of high driver shortage and turnover rate which is typically around 100\%. Among the major causes of this problem are extended on-the-road times where drivers handle several truckload pickup and deliveries successively; non-regular schedules and get-home rates; and low utilization of drivers dedicated time. These are by-and-large consequences of the driver-to-load dispatching method, which is based on point-to-point dispatching or direct shipment from origin-to-destination, commonly employed in the industry. In this dissertation, we consider an alternative dispatching method that necessitates careful design of an underlying network. In this scheme, a truckload on its …

A Comparison Of Multi-Attribute Utility Theory, The Analytic Hierarchy Process, The Analytic Network Process, And New Hybrid Approaches For A Case Study Involving Radon, Jesse Ray Toepfer

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation focuses on the use of three new combinational hybrid approaches to solve a rational decision problem. Even though Multi-Attribute Utility Theory (MAUT) and the Analytic Hierarchy Process (AHP), and the Analytic Network Process (ANP), are all long established theories, their practical applications continue to grow and generate new knowledge. As a case study approach, there exists a knowledge gap concerning the use of these MCDM methods in the area of environmental remediation, and more especially, in situations that involve radioactive materials. From this, and as borne out by the literature review discussed herein, a problem statement is thus …

Identifying And Quantifying Personnel Skills Gaps, Martin Joseph Mckenney

Engineering Management & Systems Engineering Theses & Dissertations

One of the issues organizations face is identifying the required skills needed for a position and then evaluating whether their personnel have these skills or if there is a “skills gap”. The skills gap is the distance between the position requirements and the skills currently possessed by the worker in that position. While multiple models have been created over the years to address facets of the problem, none of them provide a comprehensive framework to clearly identify the required skills and worker qualifications and then evaluate the degree of similarity. A composite skills gap model has been developed using the …

Operational Decision Making Under Uncertainty: Inferential, Sequential, And Adversarial Approaches, Andrew J. Keith

Theses and Dissertations

Modern security threats are characterized by a stochastic, dynamic, partially observable, and ambiguous operational environment. This dissertation addresses such complex security threats using operations research techniques for decision making under uncertainty in operations planning, analysis, and assessment. First, this research develops a new method for robust queue inference with partially observable, stochastic arrival and departure times, motivated by cybersecurity and terrorism applications. In the dynamic setting, this work develops a new variant of Markov decision processes and an algorithm for robust information collection in dynamic, partially observable and ambiguous environments, with an application to a cybersecurity detection problem. In the …

Essays On Time Series And Machine Learning Techniques For Risk Management, Michael Kotarinos

USF Tampa Graduate Theses and Dissertations

The Capital Asset Pricing Model combined with the Sharpe ratio is a standard method for choosing assets for selection in a portfolio. However, this method has many structural issues and was designed for a time when high dimensional computing was in its infancy. An alternative to these methods using a mix of Multi-Level Time Series Clustering, the MACBETH algorithm and traditional time series techniques was constructed that minimized data loss and allow for customized portfolio construction for investors with different risk profiles and specialized investment needs. It was shown that these methods are adaptable to cloud computing environments and allow …

Optimization Of Automated Guided Vehicles (Agv) Fleet Size With Incorporation Of Battery Management, Ahmed Hamdy

Engineering Management & Systems Engineering Theses & Dissertations

An important aspect in manufacturing automation is material handling. To facilitate material handling, automated transport systems are implemented and employed. The AGV (automated guided vehicle) has become widely used for internal and external transport of materials. A critical aspect in the use of AGVs is determining the number of vehicles required for the system to meet the material handling requirements.

Several models and simulations have been applied to determine the fleet size. Most of these models and simulations do not incorporate the battery usage of the vehicles and the effect it can have on the throughput and the number of …

Knowledge Sharing And Creative Confidence In Promoting Employees’ Creative Behavior, Elnaz Dario

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to investigate the influence of knowledge sharing and creative confidence on the relationship between organizations’ creative environment and employees’ creative behavior. This study individually assesses the relationship between factors from heterogeneous survey participant data and compares the result for two groups; engineers and non-engineers. A theoretical framework is adopted to explain how a creative climate stimulates an individual’s creative behavior and how this relationship is moderated and mediated by knowledge sharing and creative confidence. This is a relatively unexplored concept in the current literature. The results demonstrated that knowledge sharing and creative confidence significantly …

Strategies To Mitigate Supply Chain Disruption Risks, Daniel G. Haloukas

Walden Dissertations and Doctoral Studies

Businesses with global supply chains typically have a minimum of 1 interruption to their supply chain annually, which can decrease profitability and affect overall company performance. The purpose of this multiple case study was to explore strategies personal care business supply chain managers used to mitigate supply chain disruption risk. The targeted population was 9 supply chain managers working in 5 different Fortune 500 consumer packaged goods personal care companies in the northeastern United States who have successfully used strategies to mitigate supply chain disruptions. Corporate risk management was used as the conceptual framework of the study to determine how …

Self-Leadership To Servant Leadership: A Metatheoretical Antecedent To Positive Social, Allen Lloyd Carn

Walden Dissertations and Doctoral Studies

A majority of current leadership programs are failing to deliver a comprehensive approach to leadership development by not providing middle and frontline managers the skills to enhance their potential to develop others. In failing to generate a comprehensive system, animosity towards all types of leadership has been festering for over 40 years as first identified by Greenleaf in 1977. The purpose of the study was to establish a link between the theoretical paradigms of servant leadership and self-leadership using the lens of emotional intelligence to generate an integral leadership development framework. The conceptual framework used Goleman et al.'s version of …