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Theses/Dissertations

2015

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Full-Text Articles in Business

Reshaping The Event Horizon‑ Marketing Utopia At Music Festivals, Justin D. Joffe Dec 2015

Reshaping The Event Horizon‑ Marketing Utopia At Music Festivals, Justin D. Joffe

Capstones

Imagine a world where every leisure activity is tracked, recorded, and then analyzed as market research according to your age and gender demographic. Imagine the next phase after smartphone payments, when a chip linking your finances isn’t in your phone, but on your wrist. Imagine a vast field of fellow fun-­‐seekers, eating, drinking and dancing in hedonistic, chemically enhanced utopia. Such a scene certainly requires some open-­‐ mindedness and improvisation, sure, a willingness to submit oneself to a vulnerable environment of whimsy. Now imagine being subtly exposed to advertisements in such a mindset. It’s no Orwellian controlled dystopia, really. You’ve …


Daily Fantasy Sites Engage In A Legal War For Survival, Danni R. Santana Dec 2015

Daily Fantasy Sites Engage In A Legal War For Survival, Danni R. Santana

Capstones

Over the past two years, the world has changed its perception of daily fantasy sports. FanDuel and DraftKings have taken the world by storm, making huge profits off even the casual fans desire to win money everyday, instead of just once at the end of a season. Lawmakers have noticed and are eager to regulate the business or ban it altogether, as seen in New York. What was once a weekend hobby is now a multi-billion dollar business. A business lawmakers say is just another form of gambling and doesn't require skill.


Preparing And Executing An Effective Sales Call, Mackenzie Wright Dec 2015

Preparing And Executing An Effective Sales Call, Mackenzie Wright

Honors Theses

This thesis is written in a business document format. It will have four main sections: Introduction, Preparation, Execution, and Conclusion. Each section will include subsections. I will be discussing my involvement in the International Collegiate Sales Competition (ICSC), which was my thesis project. I will be comparing my participation in the ICSC to the knowledge I gained during my tenure as a Sales and Business Marketing student in the Haworth College of Business.

Any data or information was taken from WMU’s website, the ICSC website, and my knowledge from WMU sales classes.


The Image Of Insurance, Nathalie Dail Dec 2015

The Image Of Insurance, Nathalie Dail

Senior Theses

This paper discusses the concept of brand management. The purpose is to give a brief introductory understanding of brand management and how it relates to the insurance industry. The benefits associated with brand management are detailed and analyzed in order to produce a variation of a SWOT analysis and a lean canvas. Meanwhile, Generation Y is explored as a market segment, along with challenges insurers face. This thesis seeks to explore the effects of branding on the insurance industry, with this market in mind. Consumer base fluctuations and revenue are factors considered when evaluating the effects of branding. Two well …


Competing In The International Collegiate Sales Competition, Christina Cook Dec 2015

Competing In The International Collegiate Sales Competition, Christina Cook

Honors Theses

The following report aims to analyze the process that is involved in competing in the International Collegiate Sales Competition. There will be an overview of the selection process and the competition itself and an analysis of the overall performance at the competition. In addition, there will also be an overview of lessons learned by competing along with general suggestions to future competitors and competition coordinators.

Before examining the details of the competition, this thesis will address the Sales and Business Marketing program at Western Michigan University. In addition, there will be models referenced within Western Michigan University’s sales program that …


Does Social Media Help Create Brand Loyalty?, Ali Russo Dec 2015

Does Social Media Help Create Brand Loyalty?, Ali Russo

Honors Theses

Throughout my time at Haworth College of Business, Social Media has been a big topic of discussion. The issue has not been if companies should use it as a tool to reach consumers but how do companies effectively utilize Social Media sites. Companies have two important ways to utilize these sites: the first is to collect data from users, and the second is to create a platform where they can interact and influence purchasing decisions. I wanted to create a thesis that focused on the interaction side of Social Media. Initially, I wanted to see if Social Media would create …


Student Perception Of Barriers To Study Abroad, Jessica Walker Dec 2015

Student Perception Of Barriers To Study Abroad, Jessica Walker

HIM 1990-2015

Studying abroad during the collegiate experience is an idea sought by the many high school seniors and college freshmen alike. The social, intellectual, and cultural benefits received from participating makes it a seemingly easy decision. Yet, lack of action plagues the nation as there exists a miniscule number of students who follow through with their desire to study abroad. Prior research exemplifies that students rely on the perceptions of their peers and family when approaching an unfamiliar subject. These perceptions result in concocted barriers that dissuade the student from participating in study abroad before they seek concrete information. There are …


Integrated Internet Marketing Communications For The Global Market: An Empirical Examination, Philip Jean Boutin Jr. Dec 2015

Integrated Internet Marketing Communications For The Global Market: An Empirical Examination, Philip Jean Boutin Jr.

Doctoral Dissertations

Strategy formulation, strategy implementation, and performance of Internet (online) marketing communications (IOMC) by companies when they attempt to target, reach, and communicate with the global market (i.e., both domestic and foreign markets) in order to promote and sell products to the members of that market was the broad phenomenon examined. The specific focus was on the use of a globally integrated marketing communications (GIMC) approach with IOMC and the creation of the global Internet integrated marketing communications (GI-IMC) concept.

Relevant theories and theoretical models were identified and leveraged to serve as the theoretical foundation for the general theoretical framework, the …


Rogue And Deviants: A Game-Theoretic Perspective On Opportunism In Strategic Alliance Relationships, Anton Pavol Fenik Dec 2015

Rogue And Deviants: A Game-Theoretic Perspective On Opportunism In Strategic Alliance Relationships, Anton Pavol Fenik

Doctoral Dissertations

Opportunistic behavior is often studied in interfirm relationships, yet we don’t know the different types of behavior that are hidden behind the general opportunism label. Therefore, using game theory as guidance, this dissertation examines the roots of and influences on two types of opportunistic behaviors in strategic alliances. Specifically, the author suggests that the strategic alliances literature would benefit from recognizing that opportunistic behaviors don’t always originate from the firm (rogue-firm opportunism), but instead often originate from individual alliance employees (deviant-personal opportunism). Moreover, this dissertation examines how relational factors between two alliance partners impact these two types of opportunistic behaviors. …


Consumer Assessment Of New Creative Products Across China And The United States, Eva Teruzzi Dec 2015

Consumer Assessment Of New Creative Products Across China And The United States, Eva Teruzzi

Creative Studies Graduate Student Master's Theses

This cross-cultural research investigates how consumers assess creativity in new products and if their assessment impacts desire to own. Implicit and explicit scale-based measures were tested in China and the U.S. in online consumer samples and were positively correlated. Novelty, affect and importance dimensions of creative products were tested through Horn and Salvendy’s (2006, 2009) Product Creativity Measurement (PCM) scale. Findings point to a different role of novelty in determining desirability of creative new products across-cultures.In fact, novelty and affect are key to explain desire to own in China, while affect and importance are the drivers in the U.S. Affect, …


Capstone Revival, Mary Mesele, Ruochen Lu, Quilin Jiang Dec 2015

Capstone Revival, Mary Mesele, Ruochen Lu, Quilin Jiang

School of Professional Studies

The capstone project is a culminating experience whereby students choose to research a topic that is relevant in their field of study and have been highly regarded as important learning activities. The capstone allows students to use research, analytical, problem solving and evaluation skills they have learned in the course of the graduate program. McGill indicates the benefit of the completion of a capstone project not only in gaining knowledge in capstone but also in learning how to apply the knowledge gained in other courses in the major (McGill, 2012). Currently, COPACE (College of Professional and Continuing Education) has three …


The Impact Of Visual Cues And Service Behavior On The Consumer Retail Experience, Taylor Bjerk Dec 2015

The Impact Of Visual Cues And Service Behavior On The Consumer Retail Experience, Taylor Bjerk

Undergraduate Honors Capstone Projects

With product differentiation low in the retail industry, businesses need to create strong brand images and increase customer loyalty in order to remain competitive. Visual merchandising is one tool that businesses have to communicate their message in a compelling and strategic manner. Within the scope of visual merchandising there are a number of atmospherics, or cues, which include visual, tactile, and auditory, that can be used in conjunction with one another to influence consumer behavior. Service encounters also have a strong influence on the consumer retail experience and must be managed effectively to make sure their influence is positive. All …


Black And White Advertising In Fashion Magazines, Lauren E. Necaise Dec 2015

Black And White Advertising In Fashion Magazines, Lauren E. Necaise

Honors Theses

This thesis consists of a quantitative analysis with respect to black and white advertising in select women’s fashion magazines. There were five research questions outlined.

A code sheet was created to obtain data with regard to factors including: number of black and white and total advertisements, product/service category, setting, advertisement size, percent of black and white of the ad, position, product/user, black and white visual and verbal (words/ information), emotional/intellectual appeal. This allowed the research questions to be answered. A qualitative analysis was also performed on repeat advertisements for products that used both color and black and white advertising with …


Targeting The Weak: A Content Analysis Of Violence In Advergames, Arshak Papazyan Dec 2015

Targeting The Weak: A Content Analysis Of Violence In Advergames, Arshak Papazyan

Undergraduate Honors Capstone Projects

With a rising trend of targeting children using various means of advertisement, the popularity of advergames has significantly increased. Although previous research suggests that negative content in advergames result in less favorable attitudes toward the game (Waiguny, et al., 2013), the presence of violence in advergames targeted to children aged three to ten years is significantly high. Despite the growing concern regarding violence in advergames and other means of advertisement targeted to children, research has not yet investigated the actual amount of violence in advergames. To shed light on this important issue, the present research discusses results of a descriptive …


Private Labels Related To Time & Risk Preferences, Darryn Taylor Dec 2015

Private Labels Related To Time & Risk Preferences, Darryn Taylor

Honors Theses

Purpose: This paper explores the linkages between demographics, time preferences, and risk preferences of private label food products.

Design/methodology/approach: More than 600 adults were surveyed on their perceptions of private labels, hedonic traits, and impulsive consumption along with their time and risk preferences.

Findings: Time preference and hedonic trait are relevant to consumer’s private label preferences.

Originality/Value: By developing measures on time and risk preferences relating to demographics, this thesis provides more detailed explanations of the consumer’s willingness to use private label brands. The scales that were developed for measuring time and risk preferences have not been previously used in …


Marketing Alaskan Seafood: Strategies With Brand Identification, Differentiation, And Promotions, Anna Jacobson Dec 2015

Marketing Alaskan Seafood: Strategies With Brand Identification, Differentiation, And Promotions, Anna Jacobson

Journalism

Everyday the globe experiences changes with food. New methods in growing and harvesting are becoming approved, while others are frowned upon. People care more about where their food comes from than ever before. This research is to explore how Alaska seafood can successfully market their products in an ever-changing world. As challenges present themselves in the industry, opportunities are there as well.

This study sets out to explore marketing strategies for promoting a seafood brand. Through exploring current literature and interviewing experts to obtain data, conclusions will be drawn and analyzed. These findings will help to understand the best practices …


The Dove® Campaign For Real Beauty: What’S Next For Inclusivity?, Kelly Indermill Dec 2015

The Dove® Campaign For Real Beauty: What’S Next For Inclusivity?, Kelly Indermill

Journalism

This study analyzes the Dove Campaign for Real Beauty, examining the brand’s overall implementation of the campaign, as well as its successes and failures. More than ten years after the launch of Dove’s first campaign, the advertising world has greatly evolved. In an ever-changing media world, Dove took the first step towards an attempt at an all-inclusive advertising campaign. This study examines the degree to which Dove’s innovative campaign set the bar for future advertisements. It demonstrates the importance of corporate social responsibility, brand management, inclusivity and the two-way symmetrical communication model.


Creating Competitive Advantage In The Premium Market Segment Through A Sustainability Strategy, Andrew E. Iberg Dec 2015

Creating Competitive Advantage In The Premium Market Segment Through A Sustainability Strategy, Andrew E. Iberg

Chancellor’s Honors Program Projects

No abstract provided.


Influencing Donor Decision-Making: An Examination Of Situational Determinants That Impact Donation, Floyd Kristopher Dec 2015

Influencing Donor Decision-Making: An Examination Of Situational Determinants That Impact Donation, Floyd Kristopher

Marketing Dissertations

Research around donor decision-making has shown the importance of understanding why donors make decisions. However, much less research exists explaining how donors make decisions. Set against the backdrop of online websites and in the context of donation, this dissertation examines how web characteristics, as situational determinants, influence donor decisions. Situational determinants are influences that arise because of a specific situation where a consumer is using the product or brand; these are instances that extend beyond the basic tendencies or traits of the consumer (Belk 1974). This could be a behavioral setting, a space, or a time (Belk 1974); other situational …


Assessment Of Orthodontic Patients' Preferences Regarding Treatment From General Dentists Or Orthodontists, Brian Robert Wilde Dec 2015

Assessment Of Orthodontic Patients' Preferences Regarding Treatment From General Dentists Or Orthodontists, Brian Robert Wilde

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study evaluated how parents of prospective orthodontic patients choose between taking their child to a general dentist or an orthodontist for orthodontic treatment. It also looked at which factors influence patients’ satisfaction with the progress of treatment and likelihood to refer other patients to the practice. This study included two phases. The first phase was a qualitative assessment of the decision making process through conducting and analyzing focus groups. The second phase was the development and administration of a nationwide online survey regarding the topics covered in the focus groups. Influential factors in the decision making process fell into …


Mud Volleyball Tournament Fundraiser Event Supporting The Water Project, Morgan Deboer Nov 2015

Mud Volleyball Tournament Fundraiser Event Supporting The Water Project, Morgan Deboer

Honors Theses

The WMU Mud Volleyball Tournament took place on September 26, 2015 as Autumn Gammon and Morgan DeBoer’s honors thesis project for the Lee Honors College. The tournament was a fundraising event that helped bring awareness to The Water Project, a non-­‐profit organization that is dedicated to bringing clean water systems to communities throughout Sub-­‐Sahara Africa. Held at the Kalamazoo County Expo Center and Fairgrounds, the event brought together Western Michigan University students and surrounding community members for a fun-­‐filled day in the mud supporting a deserving cause.

The event took a great deal of organizing, with planning starting in the …


An Investigation Into The Effect Of Consumer Experience Tourism On Brand Loyalty And Purchasing Behavior, Robin M. Back Nov 2015

An Investigation Into The Effect Of Consumer Experience Tourism On Brand Loyalty And Purchasing Behavior, Robin M. Back

Doctoral Dissertations

Brand loyalty and repeat purchase intentions are accepted as important and inextricably intertwined phenomena in contemporary marketing literature, with many studies pertaining to this area. In order to achieve customer loyalty, it is important for companies to create strong bonds between their products or brands and consumers. Consumer Experience Tourism (CET) has been increasingly used as a strategic marketing tool in an attempt to strengthen such bonds, particularly by producers of frequently purchased consumer staples such as food and beverages. With no studies to date identified as having tested the effects of CET on medium to long-term consumer brand loyalty …


Spillover Effects Of Brand Alliance And Service Experience On Host Brands In Loyalty Program Partnerships, Gulfem Cigdem Kutlu Oct 2015

Spillover Effects Of Brand Alliance And Service Experience On Host Brands In Loyalty Program Partnerships, Gulfem Cigdem Kutlu

Marketing Theses & Dissertations

Three studies explored the consequences of loyalty program partnership on individual brands. The first study sought to determine what kinds of brand equity and category similarity would result in customers’ higher perceived attractiveness of and intention to join the loyalty program partnership. The study finds that higher category similarity increases both perceived attractiveness and joining intention towards a loyalty program partnership. When loyalty program partnership consisted of similar category businesses, individual brands also experienced changes to their brand equity levels. Low equity brands when partnered with high equity brands experienced a significant improvement in their brand equity levels. A high-high …


Exploring Antecedents, Performance Outcomes And Psychological Processes Of Multi-Device Use, Chi-Wen Chen Sep 2015

Exploring Antecedents, Performance Outcomes And Psychological Processes Of Multi-Device Use, Chi-Wen Chen

Dissertations, Theses, and Capstone Projects

Given the widespread use of multiple devices (such as desktop computers, smartphones, and tablets) in performing a task, systematic, theoretic, and empirical studies pertaining to motivations regarding, performance outcomes, and attitudes toward multi-device use have become essential. Despite the increasing importance of multi-device use, research remains scarce regarding this topic.

To comprehensively understand the issues of multi-device use, this dissertation comprises three complementary studies, each of which focuses on a different aspect of multi-device use: Given the availability of multiple devices, what are the motivations behind multi-device use as opposed to the use of only one device to complete a …


Exploring Consumer Relationships With Human Brands: How Reference Groups, Affiliation Motives, And Biological Sex Predict Endorser Effectiveness, Jennifer A. Jeffrey Sep 2015

Exploring Consumer Relationships With Human Brands: How Reference Groups, Affiliation Motives, And Biological Sex Predict Endorser Effectiveness, Jennifer A. Jeffrey

Electronic Thesis and Dissertation Repository

Using human brands (also termed “celebrities”) as product endorsers is a popular marketing tool. Although human brands are traditionally regarded as aspirational others, a concept based on reference group literature, no research has examined whether adopting a reference group framework is of theoretical or substantive value when predicting a human brand’s endorsement potential. I explore this issue, arguing that the traditional conceptualizing of human brands as purely aspirational, while not incorrect, is restrictive. How consumers interact with human brands and who they classify as such is evolving, and the result is that consumers see some human brands as similar others …


Optimization Of East Med Service Of Zim, Yuntao Xie Aug 2015

Optimization Of East Med Service Of Zim, Yuntao Xie

World Maritime University Dissertations

No abstract provided.


Ports’ Business Strategy Annalysis During The Post Financial Crisis : The Suggestion To Shanghai Port, Guangting Feng Aug 2015

Ports’ Business Strategy Annalysis During The Post Financial Crisis : The Suggestion To Shanghai Port, Guangting Feng

World Maritime University Dissertations

No abstract provided.


Disruption Risk Early Warning Analysis Of Qingdao Port Service Supply Chain, Mingni Wang Aug 2015

Disruption Risk Early Warning Analysis Of Qingdao Port Service Supply Chain, Mingni Wang

World Maritime University Dissertations

No abstract provided.


Research On The Container Shipping Alliance And Its Influences On Chinese Shipping Enterprises, Haolin Zhang Aug 2015

Research On The Container Shipping Alliance And Its Influences On Chinese Shipping Enterprises, Haolin Zhang

World Maritime University Dissertations

No abstract provided.


Dalian Port Transformation Development Strategy Research, Weiyuan Huang Aug 2015

Dalian Port Transformation Development Strategy Research, Weiyuan Huang

World Maritime University Dissertations

No abstract provided.