Business Commons^™

The Effect Of Greenwashing On Consumers’ Green Purchase Intentions, Doaa Ayoub, Renad Awad

Business Administration

Green marketing is widely used by brands all over the world using misleading ways to give brands an advantage to achieve their goals and sales. This is called greenwashing. The aim of the study is to examine the influence of greenwash on the purchase intentions among Egyptian consumers. It tested the mediation effect of brand love, brand loyalty, brand image, and green consumer confusion in the relationship between greenwash and purchase intentions and it also tested the mediation effect of green trust in the relationship between green brand image and purchase intention. The data were collected electronically from 386 participants …

The Impact Of Internet Banking At Times Of Pandemic; Customer Experience, Satisfaction, Trust, Loyalty, E-Service Quality And Bank’S Financial Performance; An Application On Egyptian Public Banks, Madiha Metawie, Dalia Ahmed Mosallamy Faculty Of Business Adminstration, Economics And Political Science

Business Administration

The purpose of this study is to examine the impact of Internet banking on customer experience, satisfaction, trust, loyalty, E-service quality and financial performance in Egyptian public banks. This study concentrates on public bank’s customers in Egypt as a developing nation in the Middle East, which limits the generalizations of the paper findings to other banks globally. However, the fact that all banks faced similar challenges at times of pandemics and typically adopt common standards in bank financial management implies that the findings are potentially robust for global bank management. Structural Equation Modelling was applied to examine the research hypotheses. …

The Effect Of Social Networks Advertisements On Egyptian Consumers’ Purchase Behaviour, Madiha Metawie, Rasha Hussien Mostafa Faculty Of Commerce

Business Administration

The purpose of this study is to examine the effects of perceived advertising value of Social Networks adverts (SN ads) on Egyptian consumers’ purchasing behaviour. The researchers based their study on Ducoffe (1996) Advertising Value Model that includes informativeness, entertainment, credibility, and irritation, in addition to materialism and peer influence. Data were obtained from 375 Egyptian respondents. Structural Equation Modelling was applied to examine the research hypotheses. The results supported the positive mediating effect of attitude towards SN ads and purchase intention on the relationship between informativeness, entertainment, irritation, materialism and peer influence on consumers purchasing behaviour. Yet, SN ads …

Branding Services In Mature Markets: Evidence From Egypt, Noha Bendary, Rasha Naggar

Business Administration

Branding of services is a challange due to services characteristics. It is even more challanging in mature markets. In mature markets, customers show low levels of brand loyalty, with minimum perceived differences among competing offers. All of these factors raise the complexity of branding services in mature highly competitive markets. This research provides guidance for branding services in such markets. To fulfill the research main aim, Aaker’s (1991) model of branding is extended to include variables of importance, as detected from literature, and confirmed by practitioners. Direct and indirect relationships are tested in the extended model to provide detailed guide …

Predictors Of Investors’ Participation In The Egyptian Stock Market: Application Of Theory Of Planned Behavior, Madiha Metawie, Dalia Ahmed Elmosalamy

Business Administration

Despite the opportunities of growth for the Egyptian stock market, it still offers limited potential to attract investors. This paper explores how various factors related to attitudes, subjective norms and perceived behaviour control as indicted by the theory of planned behaviour affect stock market participation (SMP) in the emerging market of Egypt. The aim of this paper is to study how the influence of factors as financial literacy, risk, influence of others, confidence in the regulator among others, affect consumers’ investment decision to participate in the stock market. A pilot study when combined with literature review revealed eight factors that …

Exploring The Extension Of Unified Theory Of Acceptance And Use Of Technology, Utaut2, Factors Effect On Perceived Usefulness And Ease Of Use On Mobile Commerce In Egypt, Noha Bendary Ms., Ibrahim H. Al Sahouly Mr

Business Administration

This paper aims to study the factors that enhance perception of mobile commerce users to promote such form of shopping in Egypt. Researchers explored the factors affecting users of Mobile communication and electronic shopping by identifying all factors considered in technology users' behaviour theories. Researchers conducted an exploratory research, to examine the most relevant factors for mobile commerce adoption, also, tested the reliable and valid measures extracted, for considering its effect on the user’s perception of its usefulness and ease of use. Three factors were considered of main importance: social influence, convenience and hedonic motivations. Researchers tested those factors and …

Antecedents And Consequences Of Private Label Brand Attitude In The Egyptian Retailers, Madiha Metawie, Reham Ibrahim Elseidi

Business Administration

The importance of private label brands has increased; several factors have been affecting the attitude towards private label brands. This research examines the relationship between the antecedents and consequences of private label attitude. A structural model is developed using AMOS version 22, and tested providing indications for the factors affecting the attitude towards private label brands. The results from the structural equation model explained the relationships between store image, familiarity with private label brands, price consciousness, quality consciousness, national brand loyalty and store loyalty on private label attitude. The findings revealed that six hypotheses were accepted and only one had …

Examining The Relationship Between Customer Service, Efficiency And Financial Performance: An Application On The Egyptian Public Sector Banks, Madiha Metawie, Dalia Ahmed Elmosalamy

Business Administration

A sound, well-functioning banking system has an essential role in the economic development and sustained growth of any country. Egypt has faced two unexpected shocks; the global financial crisis at the end of 2008 and the recent 2011, January revolution. The Egyptian banking system in general and public banks in specific have shown resilience to the unexpected shocks in terms of solvency and liquidity. This study is important, examining the banking sector in an emerging Arab market that is rarely studied despite its growth potential and in a period of rapid political and economic changes. It tends to investigate empirically …

Examining The Factors That Determine The Behavioural Intention Of E-Travel Sites In Egypt, Madiha Metawie, Reham Ibrahim Elseidi

Business Administration

The main purpose of this study is to explore external variables

that influence perceived usefulness and perceived ease of use and in

turn influence the behaviour intentions of e-travel sites in Egypt. The

study is based on the original TAM constructs and postulated

relationships. The study hypothesized that four external variablesrelevant

information content, information quality, functionality and

perceived risk of e-travel sites influence perceptions of usefulness and

ease of use, which in turn affect behavioural intention to use the site.

The findings of this study contribute to enriching our understanding of

how tourists evaluate e-travel sites and the factors affecting …

Ethical Considerations In The Use Of Pharmaceutical Promotions: The Impact On Egyptian Physicians Prescribing Behavior, Madiha Metawie, Rasha Hussien Mostafa

Business Administration

Purpose - The aim of this research paper is to examine some of the ethical issues which may arise when physicians accept promotional items from pharmaceutical companies and the influence on the prescribing behaviour.

Design/ methodology/ approach – Testable hypotheses were developed with respect to physicians prescribing behavior regarding ethical considerations while accepting pharmaceutical promotional items. A survey questionnaire was designed to capture the data from 134 Egyptian physicians located in greater Cairo. The hypotheses were tested using SPSS package.

Findings – The major finding is that there is a significant positive association between the type of promotional item offered …