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Full-Text Articles in Business

Transformational Leadership In China: The Role Of Trust And Harmony, Wai Kwan (Elaine) Lau Jun 2014

Transformational Leadership In China: The Role Of Trust And Harmony, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

Transformational leadership attracted a significant amount of scholarly attention in the past few decades. This study is designed to develop an effective transformational leadership model that works in the Chinese context. A model is proposed to clarify the mediating effects of trust and harmony on the relationship between transformational leadership and its effectiveness. The model provides a new perspective on leadership in the Chinese context that is ignored in the Western leadership literature. It also offers a clearer understanding of how best transformational leadership practice combines with traditional Chinese wisdom to do a better job in accounting for the leader-follower …


Success Mass Customization: The Role Of Market Segment Favorableness, Wai Kwan (Elaine) Lau Jun 2014

Success Mass Customization: The Role Of Market Segment Favorableness, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

Mass customization (MC) emerged as a new paradigm that shifted from mass production. It achieves both volume and cost efficiency of mass production and customization capabilities at the same time. The challenge for manufacturing managers is to find ways to cope with the market and increase product variety through MC without affecting lead-time, cost or quality. Based on the previous literature review, a conceptual summary of MC is discussed. According to the conceptual summary, a model is built to discuss how each of the elements associated with MC contributes to improved firm performance. It further proposed that the market segment …


The Impacts Of Personality Traits And Goal Commitment On Employees' Job Satisfaction, Wai Kwan (Elaine) Lau Jun 2014

The Impacts Of Personality Traits And Goal Commitment On Employees' Job Satisfaction, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

The present research investigates the effects of personality traits, such as self-efficacy and locus of control, on job satisfaction. It also examines the mediating impact of goal commitment on relationships between personality and job satisfaction. The results indicate that both self-efficacy and locus of control are positively associated with goal commitment. In addition, locus of control is found positively related to job satisfaction. However, self-efficacy does not have the same positive relationship with job satisfaction. The study further confirms the mediating effect of goal commitment on relationships between personality traits and job satisfaction.


The Effects Of Leadership Style On Employee’S Perception Of Justice: The Role Of Employee’S Participation, Wai Kwan (Elaine) Lau Jun 2014

The Effects Of Leadership Style On Employee’S Perception Of Justice: The Role Of Employee’S Participation, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

The present research examines the effect of leadership style (classical, transactional, transformational, and dynamic) and employee’s participation on employee’s perception of justice (distributive, procedural, and interactional justice). It is proposed that different leadership styles are expected to display different effects on employee’s participation and perceptions of justice. Moreover, employee’s participation in decision making process is predicated to positively influence his/her perception of justice.


Quantitative Analysis Of Impacts Of Employee Engagement On Continuance And Normative Commitment, Daniel A. Cernas Ortiz, Hong Qin, Wai Kwan (Elaine) Lau Jun 2014

Quantitative Analysis Of Impacts Of Employee Engagement On Continuance And Normative Commitment, Daniel A. Cernas Ortiz, Hong Qin, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non–significant positive association with continuance commitment; it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. These results advance prior findings about the effect of employee engagement on different types of commitment and provide understandings in setting effective performance standards in the organization.


Factors Influence On Success Mass Customization, Wai Kwan (Elaine) Lau Jun 2014

Factors Influence On Success Mass Customization, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

This paper summarizes the common elements of mass customization (MC). It argues that MC should be viewed as a manufacturing management system that synergizes and integrates all the elements. Then, three factors, customer, technology, and organizational factors are identified. The moderating effects between implemented MC and improved performance are discussed.


Retail Internationalization: Jc Penney’S Global Expansion, Wai Kwan (Elaine) Lau Jun 2014

Retail Internationalization: Jc Penney’S Global Expansion, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

In apparel industry, as domestic markets become overstored and/or mature, retailers consider international market involvement as a strategy for growth. Retailers have been successful in expansions to some countries, but not in others. This paper analyzes and evaluates JC Penney’s positioning and retailing strategies in domestic market, international expansion strategies, and factors such as culture influences on its international expansion strategies. This study presents a prototype for other retailers to follow when looking inside and outside national borders for expansion opportunities.


The Role Of Organizational Learning Capabilities In Strategic Alliances, Wai Lau Jun 2014

The Role Of Organizational Learning Capabilities In Strategic Alliances, Wai Lau

Wai Kwan (Elaine) Lau

Recent studies on strategic alliance show great interest on how firms develop alliance capabilities to achieve alliance success. This study examines the relationship between organizational learning capabilities and alliance performance. The concept of organizational learning capabilities in this study is developed comprising training availability, technical expertise, and alliance experience. It proposes that a greater alliance learning capability is positively related to alliance goal achievement. The research further investigates how the inter- and intra-firm mechanism, the average level of technical expertise and alliance experience, and the gap of technical expertise and alliance experience between the partners impact alliance objectives.


The Effect Of Employee Engagement On Continuance And Normative Commitment To The Organization, Wai Kwan (Elaine) Lau Jun 2014

The Effect Of Employee Engagement On Continuance And Normative Commitment To The Organization, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment, it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. This study’s results support recent critiques to Allen and Meyer’s three-dimensional model of organizational commitment.


The Effects Of Leadership Style And Employee’S Participation On Perceived Justice, Wai Kwan (Elaine) Lau Jun 2014

The Effects Of Leadership Style And Employee’S Participation On Perceived Justice, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

The present study proposes and tests a model that examines the relationship between leadership style, employee’s participation, and justice perceptions. Results indicate that transactional, transformational, and dynamic leadership have positive impact on distributive, procedural, and interactional justice. Moreover, the effect of leadership style on organizational justice was indirect through employee’s participation. There are also some interesting differences across different types of leadership style and justice.


A Study Of Effective Leadership In The Chinese Context, Wai Kwan (Elaine) Lau Jun 2014

A Study Of Effective Leadership In The Chinese Context, Wai Kwan (Elaine) Lau

Wai Kwan (Elaine) Lau

The study of leadership is one of the most often researched management topics. However, most research and theory contributions are to a great extent limited to accounting for leadership practice in the West. This study is designed to develop an effective leadership model that works in the Chinese context. Paternalistic leadership, a dominant leadership style in an Eastern business environment, is compared with transformational leadership, a dominant leadership style in a Western business environment. In addition, the cultural differences between China and the West relating to leader-follower relationships suggest different leadership behaviors may be more effective in one of these …