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Defining Value Based Information Security Governance Objectives, Sushma Mishra
Defining Value Based Information Security Governance Objectives, Sushma Mishra
Theses and Dissertations
This research argues that the information security governance objectives should be grounded in the values of organizational members. Research literature in decision sciences suggest that individual values play an important role in developing decision objectives. Information security governance objectives, based on values of the stakeholders, are essential for a comprehensive security control program. The study uses Value Theory as a theoretical basis and value focused thinking as a methodology to develop 23 objectives for information security governance. A case study was conducted to reexamine and interpret the significance of the proposed objectives in an organizational context. The results suggest three …
Managing The Tension Between Standardization And Customization In It-Enabled Service Provisioning: A Sensemaking Perspective, Mark O. Lewis
Managing The Tension Between Standardization And Customization In It-Enabled Service Provisioning: A Sensemaking Perspective, Mark O. Lewis
Computer Information Systems Dissertations
The outsourcing literature has offered a plethora of perspectives and models for understanding decision determinants and outcomes of outsourcing of business processes. While past studies have contributed significantly to scholarly research in this area, there are an insufficient number of studies that are provider centric. Consequently, there is a need to understand how service providers address a core challenge: to achieve scalable growth by developing standardized offerings that can be sufficiently customized to meet the unique demands of individual customers. This study explores how patterns of collective action within and between a provider and two of their largest customers relate …