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Full-Text Articles in Business

Development Of An It Balanced Scorecard, Theophilus B. A. Addo, Chee W. Chow, Kamal M. Haddad Mar 2019

Development Of An It Balanced Scorecard, Theophilus B. A. Addo, Chee W. Chow, Kamal M. Haddad

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There is a generally acknowledged dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT function, whose contribution to a firm's "bottom line" has been frequently called to question. This paper describes the development of a performance measurement tool called the Balanced Scorecard, which can be used to assess IT performance within the cordetU of overall corporate strategy and financial performance. Data for the scorecard was obtained via a sur^'ey of senior IT executives in various organizations. The paper concludes with a set of guidelines for successfully implementing an IT Balanced Scorecard, as well as …


User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower Sep 2018

User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower

Dinesh Mirchandani

Given the large time and fitiancial commitment that an ERP project requires and the potential benefits it can offer if successfidly implemented, it is important to understand the factors that facilitate and inhibit the success ofEP,P implementation. By means of a case study of a global energy company, we first examine the factors that facilitate and inhibit the success of their ERP implementation. We draw on the theory of business process change when analyzing the implementation process. Next, we examine the perceptions non-management professional users of the ERP system (who were not members of the ERP implementation team) have of …


The Information Warfare Lifecycle Model, Manoj Maharaj, Brett Van Nikerk Jan 2011

The Information Warfare Lifecycle Model, Manoj Maharaj, Brett Van Nikerk

Manoj Maharaj

No abstract provided.


The Attitudes Of Educators To Information Technology Adoption In Schools Settings, Manoj Maharaj, Wesley Govender Jan 2005

The Attitudes Of Educators To Information Technology Adoption In Schools Settings, Manoj Maharaj, Wesley Govender

Manoj Maharaj

No abstract provided.


Using Dynamic Information In The Supply Network, Jeffrey Barker Dec 2003

Using Dynamic Information In The Supply Network, Jeffrey Barker

Jeffrey Barker

No abstract provided.