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Digital divide

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Addressing Digital Inequality For The Socio-Economically Disadvantaged Through Government Initiatives: Forms For Capital That Affect Ict Utilization, J.J. Po-An Hsieh, Arun Rai, Mark Keil Jan 2011

Addressing Digital Inequality For The Socio-Economically Disadvantaged Through Government Initiatives: Forms For Capital That Affect Ict Utilization, J.J. Po-An Hsieh, Arun Rai, Mark Keil

Computer Information Systems Faculty Publications

Digital inequality, or unequal access to and use of information and communication technologies (ICT), is a severe problem preventing the socio-economically disadvantaged from participating in a digital society. To understand the critical resources that contribute to digital inequality and to inform public policy for stimulating initial and continued ICT usage by the socio-economically disadvantaged, we drew on capital theories and conducted a field study to investigate: (1) the forms of capital for utilizing ICT and how they differ across potential adopters who are socio-economically disadvantaged (SED) and socio-economically advantaged (SEA); (2) how these forms of capitals are relatively impacted for …


Understanding Digital Inequality: Comparing Continued Use Behavioral Models Of The Socio-Economically Advantaged And Disadvantaged, J.J. Po-An Hsieh, Arun Rai, Mark Keil Jan 2008

Understanding Digital Inequality: Comparing Continued Use Behavioral Models Of The Socio-Economically Advantaged And Disadvantaged, J.J. Po-An Hsieh, Arun Rai, Mark Keil

Computer Information Systems Faculty Publications

Digital inequality is one of the most critical issues in the knowledge economy. The private and public sectors have devoted tremendous resources to address such inequality, yet the results are inconclusive. Theoretically grounded empirical research is needed both to expand our understanding of digital inequality and to inform effective policy making and intervention. The context of our investigation is a city government project, known as the LaGrange Internet TV initiative, which allowed all city residents to access the Internet via their cable televisions at no additional cost. We examine the residents’ post-implementation continued use intentions through a decomposed theory of …


Understanding Digital Inequality, J.J. Po-An Hsieh, Mark Keil, Arun Rai Jan 2005

Understanding Digital Inequality, J.J. Po-An Hsieh, Mark Keil, Arun Rai

Computer Information Systems Faculty Publications

Digital inequality is one of the most critical issues in the knowledge economy. Governments, businesses, and the public have devoted tremendous resources to address such inequality, yet the results are inconclusive. Theoretical understanding, complemented with theory-based empirical assessment of the phenomenon, is essential to inform effective policy-making and intervention. The context of our investigation is a city government project known as the LaGrange Internet TV initiative that allowed all city residents to access the Internet via their cable TVs at no additional cost. We examine the residents’ acceptance behavior through the lens of the theory of planned behavior (TPB), which …