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Full-Text Articles in Business
Customer Knowledge Management In The Cloud Ecosytem, Joseph O. Chan
Customer Knowledge Management In The Cloud Ecosytem, Joseph O. Chan
Communications of the IIMA
The evolution of the economy has gone through the agricultural era, followed by the industrial era focusing on the production of goods and the postindustrial era accentuated by information and services. The new economy of the 21stcentury is characterized by knowledge and relationships. Galbreath (2002) described the transition to a new economic order driven by knowledge and based on the value of relationships. Customer knowledge management (CKM) synthesizes the customer knowledge and relationships assets in the extended enterprise to create advantages for companies in a very competitive market. Technologies have changed alongside the economy. Big Data and Cloud …
Mining Useful Information From Big Data Models Through Semantic-Based Process Modelling And Analysis, Kingsley Okoye
Mining Useful Information From Big Data Models Through Semantic-Based Process Modelling And Analysis, Kingsley Okoye
Communications of the IIMA
Over the past few decades, most of the existing methods for analysing large growing knowledge bases, particularly Big Data, focus on building algorithms and/or technologies to help the knowledge-bases automatically or semi-automatically extend. Indeed, a vast number of such systems that construct the said large knowledge-bases continuously grow, and most often, they do not contain all of the facts about each process instance or elements that can be found within the process base. As a consequence, the resultant process models tend to be vague or missing value datasets. In view of such challenge, the work in this paper demonstrates that …