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Full-Text Articles in Business

The Role Of Motivational Systems And Emotions In Virtual Work, Steven A. Murphy, Michael J. Hine, Sandra Kiffin-Petersen Dr Jan 2016

The Role Of Motivational Systems And Emotions In Virtual Work, Steven A. Murphy, Michael J. Hine, Sandra Kiffin-Petersen Dr

Communications of the IIMA

The purpose of this paper is to examine the role of the behavioural activation system (BAS), the behavioural inhibition system (BIS) and emotions in virtual work. BIS was found to have significant positive relationships with anger, anxiety, annoyance, nervousness, and distress. There were indications of emotional contagion between research confederates and participants. Self-report skill knowledge and the skill role of the research confederate both had significant relationships with performance. Self-report skill knowledge was fully mediated by the skill role played by the research confederate. Managers of virtual teams need to be aware of individual differences such as motivational systems and …


Big Data Customer Knowledge Management, Joseph O. Chan Jan 2016

Big Data Customer Knowledge Management, Joseph O. Chan

Communications of the IIMA

Knowledge management (KM) and customer relationship management (CRM) are dominant strategies for value creation for businesses in the new economy. Customer knowledge management (CKM) results in the merging of KM and CRM, where the knowledge management process is applied to customer knowledge, and customer knowledge is applied to customer relationship management operations. With the emergence of big data as the latest phase in the evolution of technology in business, CKM strategies need to be adjusted to meet the new challenges, changing from an internal organizational focus to new external channels such as social media and machine communications. This paper explores …


Measurement And Test Performance For Integrated Digital Loop Carrier For White Noise Impairment Using Interleaved Mode, Sarhan M. Musa, Emmanuel U. Opara, Mohammed A. Shayib, J D. Oliver Jan 2016

Measurement And Test Performance For Integrated Digital Loop Carrier For White Noise Impairment Using Interleaved Mode, Sarhan M. Musa, Emmanuel U. Opara, Mohammed A. Shayib, J D. Oliver

Communications of the IIMA

This paper presents results of measurement and test performance for integrated digital loop carrier (IDLC) technology. The study focuses on cable modem termination systems (CMTSs) that are reported on assortments of operating parameters to the end user based on upstream and downstream modes that are incorporated with statistical analysis approach. The study focuses on the statistical analytical measurement for noise margins on a particular type of loops – “white noise impairment.”


Information Technologies And Elderly Care In China: A New Paradigm, Hailong Zhu, C E Tapie Rohm, Jake Zhu, Frank Lin Jan 2016

Information Technologies And Elderly Care In China: A New Paradigm, Hailong Zhu, C E Tapie Rohm, Jake Zhu, Frank Lin

Communications of the IIMA

China’s aged population has increased dramatically. Because of the one child policy, China now has fewer and fewer children able to support the elderly. The care of China’s elderly is a huge challenge which requires the exploration of all kinds of elderly care models through intelligence and information management technology advances. With the evolving field of Information Management and with the development of newer and cheaper technology, the time has come for a paradigm shift to be explored. A shift in the way China is managing its technology and culture expectations is necessary to address this unique need. This paper …


Mcneil, A Johnson & Johnson Subsidiary Fda Case Study, Warren Adis Jan 2016

Mcneil, A Johnson & Johnson Subsidiary Fda Case Study, Warren Adis

Communications of the IIMA

This case study provides a detailed five-year review of one of Johnson & Johnson’s important subsidiaries, McNeil Consumer Healthcare. The research presents summaries from the Food and Drug Administration (FDA) inspection reports, out-of-compliance findings, and warning letters for the period between 2007 and 2011. It also relies on a class action lawsuit and a judicial consent decree within this timeframe to further understand the relationship between Johnson & Johnson and McNeil. The case study focusses on problems in the manufacturing and quality assurance at McNeil, and how Johnson & Johnson may have exacerbated McNeil’s production failures.


Business Intelligence And Big Data Analytics: An Overview, Xin James He Jan 2016

Business Intelligence And Big Data Analytics: An Overview, Xin James He

Communications of the IIMA

This research investigates the current status of big data business analytics and critical skills necessary to create business value. Business analytics refers to the skills, technologies, applications and practices for continuous iterative exploration and investigation of past business performance to provide actionable insights. Business analytics focuses on developing new insights and understanding of business performance based on data and statistical methods. Big data is used to characterize data sets that are large, diverse and rapidly-changing, as seen by ever- increasing numbers of organizations. Big data require database management systems with capabilities beyond those seen in standard SQL-based systems. According to …