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A Work System Perspective On Adoption Entities, Adoption Processes, And Post-Adoption Compliance And Noncompliance, Steven Alter
A Work System Perspective On Adoption Entities, Adoption Processes, And Post-Adoption Compliance And Noncompliance, Steven Alter
Business Analytics and Information Systems
This conceptual contribution responds to the invitation to the DIGIT 2015 Call for Papers “to reflect on and move forward from the dominant stream of research work on technology acceptance.” The dominant stream of research is basically about antecedents and correlates of adoption and continuation of use for hardware/software artifacts. This paper uses work system theory and several of its extensions to identify directions for adoption research that have been realized partially, but not nearly to the extent possible. It focuses on three general issues:
1) what adoption means in the context of work systems,
2) how adoption occurs, and …