Business Commons^™

Closing The Gap Between The Industry And Higher Education Institutions- Case Examples From East African Region, Deogratias Harorimana Mr

Dr Deogratias Harorimana

Much complained about is the quality of graduates Universities put on the labour market. Less talked about however is why knowledge institutions seems to be bad knowledge managers. In this presentation I argue that DIRECT collaborative relationship between Industry,Governments and Higher Education Institutions is a per-requisite.Good relationship is key to building such a successful knowledge transfer strategies between Industries and Educational and Research Institutions. This paper explores what makes a good Knowledge Transfer Partnership Strategy and highlights some key lessons for businesses, Universities and Government bodies. This paper was a Key note presentation to the Annual International Conference on Building …

Why Some Countries Are Taking A Leap Ahead By Introducing Hybrid Mail, Jacob Johnsen

Jacob Johnsen, MSc

Why some countries are taking a leap ahead by introducing hybrid mail, just when like they skipped the steam engine and went from mule to combustion engines.

The Hybrid Mail Definitive Study, Jacob Johnsen

Jacob Johnsen, MSc

Complete review of status for hybrid mail and summary of report findings.

Konsortialforschung: Eine Methode Für Die Zusammenarbeit Von Forschung Und Praxis In Der Gestaltungsorientierten Wirtschaftsinformatikforschung, Hubert Oesterle, Boris Otto

Hubert Oesterle

Gestaltungsorientierte Forschung in der Wirtschaftsinformatik strebt Ergebnisse an, welche den Anforderungen wissenschaftlicher Strenge und praktischer Relevanz gleichermaßen genügen. Jedoch stehen Forscher heutzutage vor der Herausforderung, überhaupt Zugang zur Wissensbasis in der Praxis zu erhalten und dieses Wissen zu erfassen. Vor diesem Hintergrund schlägt dieser Aufsatz eine Methode für Konsortialforschung vor, welche die multilaterale Zusammenarbeit zwischen Forschern und Praktikern im Forschungsprozess ermöglichen soll. Der Entwurf der Methode basiert auf einem selbstbewertenden Gestaltungsprozess, welcher sich über einen Zeitraum von über zwanzig Jahren erstreckte. Der Aufsatz trägt in zweifacher Weise zur wissenschaftlichen Diskussion bei. Zum einen adressiert er die wissenschaftliche Grundlage gestaltungsorientierter Forschung, …

Attitude, Aptitude, Ability And Autonomy: The Emergence Of “Offroaders”, A Special Class Of Nomadic Worker, David Pauleen

David Pauleen

Freedom to choose when, where and on what to work might be viewed as mere telework. However, when we mix the adoption of ubiquitous technologies with personalities that take pleasure in problem solving and achievement for its own sake, a strong need for autonomy, the freedom to work wherever and whenever the mood strikes, and add a dash of entrepreneurial spirit, then perhaps we are seeing an emergent class of worker, and even the possibility of new organisational forms. This research draws on adaptive structuration theory to search for evidence of a different way of working, hidden among otherwise familiar …

Measuring Emotions In Electronic Auctions, Marc Adam

Marc T. P. Adam

Auctions are nowadays a popular and frequently employed market mechanism in electronic markets. In economic literature, the success of electronic auctions has been largely attributed to the reduction of transaction costs, the large number of potential buyers, and the independence of time and space. However, an additional explanation for the success of electronic markets, and in particular Internet consumer auctions, is the hedonic or emotional value bidders derive from auction participation. The emotionality bidders experience in Internet auctions confronts a market engineer of electronic markets with two important challenges, regarding both the auction mechanism design and the user interface design. …

Csmysore Newsletter, Cs. Sunil Kumar B.G., Csmysore E-Group

Sunil B.G. & Associates

This Contains the latest updates on various topics relating to corporate professionals and also contains useful articles

Meta-Level Institutions Impacting Ict Innovation In Developing Economies: Intellectual Property, Sarah Kerr, Richard Boateng Phd

Richard Boateng PhD

Participation in the current informational economy is through innovation. Innovation is impacted by institutions, both enabling and constraining productivity. Meta-level institutions are increasing in significance with the inter-linking of national economies through processes of globalisation. Intellectual property (IP) and the digital commons (DC) are two meta-level institutions impacting information and communication technology (ICT) innovation in developing economies through increasing and decreasing innovation process transformation costs. Seen through a case study examination of the Simputer's innovation, IP motivates ICT innovation, by both acting as a normative institution and by offering economic rewards, decreasing transformation costs through increasing access to innovation inputs. …

Photo Tagging Over Time - The Role Of Motivations, Attention, And Ego-Network Density, Paul Russo, Oded Nov

Paul Russo

Along with the growth in artifact sharing in online communities such as Flickr, YouTube, and Facebook comes the demand for adding descriptive meta information, or tags. Tags help individu als to organize and communicate the content and context of their work for themselves and for others. This longitudinal study draws on research in social psychology, network theory and online communities to explain tagging over time. Our findings suggest that tagging increases as a contributor receives attention from others in the community. Further, we find that the more a user’s network neighbors are connected to each other directly, the less the …

Rwanda National Customer Satisfaction Survey: Results And Conclusions, Deogratias Harorimana

Dr Deogratias Harorimana

It can be said that development practice requires more than financial and manpower inputs. Rwanda, in 1994 suffered a Genocide. The Society,collectively and under the leadership of His Excellence Paul Kagame the current elected President of Rwanda came together and designed strategies that would propel Rwanda to a Middle-Income, Private Sector Led Economy by the Year 2020.

In 2009, a client seating in one of the Hotels in a Suburb of Remera, in Kigali City, complained about poor service delivery he was experiencing from the waitress staff.Using his Blackberry message, the client forwarded an email to some of the RDB …

Hybrid Reality, Jacob Johnsen

Jacob Johnsen, MSc

Jacob Johnsen makes the point on the reality behind Hybrid Mail, one of the most important options for Posts who see threats coming from electronic substitution.

Enterprise Development Policies And Capacity-Building In Science, Technology And Innovation (Sti)-Response To The Issue Note, Deogratias Harorimana

Dr Deogratias Harorimana

Enterprise Development, Investment and Business Climate are all important for economic growth. But what policies, strategies are needed to make economic growth a reality. The author has followed one of the World's fastest reformer and emerging nation in the Heart of Africa-Rwanda. The paper shares lessons and practical aspects related to building an entrepreneurial population, and building a government which is a facilitator of business climate

Leveraging E-Learning In Organisations: Challenges, Benefits And Models For Adoption, Ugo C. Digwo

Ugo Digwo

Abstract This paper is an analytical review of the journey so far on e-Learning adoption by organisations, with a focus on identifying a model-based approach from existing research, and identifiable success factors. Every organisation needs to assess and identify where employee performance sits in their balanced scorecard in order to allocate sufficient resources, planning and strategy development for optimal success. This paper reviews the major trends in e-Learning for organisation while identifying critical elements that should be incorporated into every strategy framework or model developed. It discusses the need to adopt a pre-implementation analysis based on identifying organisational requirements, objectives …

Ten Good Reasons For Using A Translation Memory, Uwe Muegge

Uwe Muegge

More than 20 years after the first commercial translation memory products became available, surveys indicate that while the vast majority of those surveyed do use a translation memory system, less than 30 percent of translators use this type of tool for every translation project or on a daily basis. Studies of translation memory usage among even the most technically advanced users show that the benefits of using a translation memory - beyond reusing existing translation - are still not well understood.

Survey Report On Training And Spending On Customer Care Services, Deogratias Harorimana Sr

Dr Deogratias Harorimana

In a bid to promote and develop good customer care service in various sectors of Rwandan economy, a survey was conducted to assess progress and trends on customer service capacity building. Although shortcomings are there, there have been efforts and registered trends across the country on service delivery front. Investment in Capacity Building IS happening in certain sectors but this is unevenly distributed. In 2008 companies had started recognizing the significance of good service and cultivate a good working environment and training. From 2009, there was a decline in investment in capacity building in front office and key service delivery …

Value Networks For Developing Mobile Innovations: The Case Of Apple Iphone, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

This paper intuitively utilizes a methodical approach (i.e. VNM Model) to analyze the success of Apple iPhone mobile innovation from a value network perspective. The paper demonstrates, through the case of iPhone, how a powerful and well- designed value network is a critical enabler of innovations in the mobile telecommunications industry. Retrospectively, the paper also discusses key value drivers of successful value networks.

Developing A Unified Framework Of The Business Model Concept, Mutaz M. Al-Debei, David Avison

Dr. Mutaz M. Al-Debei

Recent rapid advances in Information and Communication Technologies (ICTs) have highlighted the rising importance of the Business Model (BM) concept in the field of Information Systems (IS). Despite agreement on its importance to an organization’s success, the concept is still fuzzy and vague, and there is little consensus regarding its compositional facets. Identifying the fundamental concepts, modeling principles, practical functions, and reach of the BM relevant to IS and other business concepts is by no means complete. This paper, following a comprehensive review of the literature, principally employs the content analysis method and utilizes a deductive reasoning approach to provide …

Developing A Decision-Making Framework For Web Service Security Profiles: A Design-Science Paradigm, Mutaz M. Al-Debei, Bachar Alrouh, Gheorghita Ghinea

Dr. Mutaz M. Al-Debei

In this paper, we provide a novel analytical hierarchy process decision-making framework for Web service security profiles. This framework aids in solving the dilemma of which Web service security profile is most fitting in a particular situation. This is because the developed framework allows architects and developers to take informed decisions following a systematic and manageable approach. In developing the framework, we followed the design-science research paradigm within which we incorporated a number of laboratory experiments.

Engaging With Citizens Online: Understanding The Role Of Epetitioning In Local Government Democracy, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos

Dr. Mutaz M. Al-Debei

According to the Local Democracy, Economic Development and Construction Act introduced in 2009, UK local authorities are expected to implement ―a facility for making petitions in electronic form to the authority‖. Motivated by this arrangement, this paper reflects on the findings of a case study investigation conducted with the Royal Borough of Kingston (one of the first local authorities to implement such a service since 2004). Lessons learnt from the case suggest that ePetitions reveal increased potential to enhance local government democracy, but are also shaped by challenging open implementation issues which can highly influence the initiative’s impact. Our conclusions …

The Design And Engineering Of Mobile Data Services:Developing An Ontology Based On Business Model Thinking, Mutaz M. Al-Debei, Guy Fitzgerald

Dr. Mutaz M. Al-Debei

This paper addresses the design and engineering problem related to mobile data services. The aim of the research is to inform and advise mobile service design and engineering by looking at this issue from a rigorous and holistic perspective. To this aim, this paper develops an ontology based on business model thinking. The developed ontology identifies four primary dimensions in designing business models of mobile data services: value proposition, value network, value architecture, and value finance. Within these dimensions, 15 key design concepts are identified along with their interrelationships and rules in the telecommunication service business model domain and unambiguous …

The Design Of Innovative Mobile Artifacts: How To Develop Powerful Value Networks?, Mutaz M. Al-Debei, Guy Fitzgerald

Dr. Mutaz M. Al-Debei

The development of mobile data services and products calls for participation and collaboration amongst many actors with different expertise. However, building powerful value network is challenging and requires a detailed examination of a number of design constructs and their interrelationships. This research provides an intuitive model to help effectively design such networks. The model is illustrated using NTT DoCoMo’s i-mode case. It is argued that the model offers a useful methodical approach for telecoms providers to develop a thriving value network capable of creating significant mobile innovations and benefits.

Rethinking The Business Model Concept With Eparticipation, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos, Guy Fitzgerald, Tony Elliman

Dr. Mutaz M. Al-Debei

Enhancing citizen participation in policy making using Information and Communication Technologies (ICTs) is emerging as a strategic issue for political organisations. ICT-mediated participation, or eParticipation, projects range from the more traditional public sector initiatives, such as petitions and consultations, to attempts at integrating new forms of participatory Web 2.0 media. In this paper, we argue that the potential of ICTs to deliver sustainable eParticipation has not been fully achieved. This is mainly because of the lack of (1) effective coordination at the implementation level, (2) appropriate infrastructure, and (3) effective service design and development. In addressing this gap, we examine …

Gestaltungsorientierte Wirtschaftsinformatik: Ein Plädoyer Für Rigor Und Relevanz, Hubert Oesterle, Robert Winter, Walter Brenner

Hubert Oesterle

No abstract provided.

Temporal And Spatial Shifts Within Playful Work, Carolyn Hunter, Dariusz Jemielniak, Agnieszka Postuła

Dariusz Jemielniak

Purpose – The purpose of this paper is to present the results of a qualitative study of software engineers' playful behaviors at work. Design/methodology/approach – The interviewed software engineers come from two European and three American companies. The research is based on ethnographical data, gathered in two longitudinal studies2005-2008 . The methods used in the study include open-ended unstructured interviews, participant observations, stories collection, and shadowings. Findings – It is found that the currently dominant theory of normative control explaining software engineers workplace diminishes leisure and entertainment attributes of knowledge work. Fun at workplace is discovered to be an important, …

The Unconstitutionality Of Current Legal Barriers To Telemedicine In The United States: Analysis And Future Directions Of Its Relationship To National And International Health Care Reform, Deth Sao, Amar Gupta

Deth Sao

The current health care crisis in the United States compels a consideration of the crucial role that telemedicine could play towards deploying a pragmatic solution. The nation faces rising costs and difficulties in access to and quality of medical services. Telemedicine can potentially help to overcome these challenges, as it can provide new cost-effective and efficient methods of delivering health care across geographic distances. The full benefits and future potential of telemedicine, however, are constrained by overlapping and often inconsistent and inadequate regulatory frameworks, as well as the repertoire of standards imposed by state governments and professional organizations. Proponents of …