Business Commons^™

How Users Perceive And Respond To Security Messages: A Neurois Research Agenda And Empirical Study, Bonnie Anderson, Anthony Vance, C. Brock Kirwan, David Eargle, Jeffrey Jenkins

Faculty Publications

Users are vital to the information security of organizations. In spite of technical safeguards, users make many critical security decisions. An example is users' responses to security messages—discrete communication designed to persuade users to either impair or improve their security status. Research shows that although users are highly susceptible to malicious messages (e.g., phishing attacks), they are highly resistant to protective messages such as security warnings. Research is therefore needed to better understand how users perceive and respond to security messages. In this article, we argue for the potential of NeuroIS—cognitive neuroscience applied to information system (IS)—to shed new light …