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Management Information Systems

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2003

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Full-Text Articles in Business

Viewing The Learning Process: Assessment Via Usability Testing, Vicki M. Eller, Steve Eugene Watkins, Richard H. Hall Dec 2003

Viewing The Learning Process: Assessment Via Usability Testing, Vicki M. Eller, Steve Eugene Watkins, Richard H. Hall

Business and Information Technology Faculty Research & Creative Works

Learning through Computer-Based Activities Provides a Multi-Modal Approach in Which the User Can Select the Educational Media and Process. Effective Development of These Activities Requires an Understanding of User Interactivity. Traditional Assessment, Such as Test Scores and Subjective Surveys, Looks at End Results and Attitudes. This Method Does Not Monitor the Learning Process. in Particular Developer Needs to Accommodate Diverse Usage Preferences and Choices. Hence, Assessment Should Involve Usability Measures that Are Quantitative and Qualitative. Usability Testing Records Usage Patterns and User Reactions. a Usability Laboratory Was Created at the University of Missouri-Rolla. It is Supplements the Traditional Assessment for …

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A Renewable-Resource Approach To Database Valuation, Xavier Dreze, Andre Bonfrer Oct 2003

A Renewable-Resource Approach To Database Valuation, Xavier Dreze, Andre Bonfrer

Research Collection Lee Kong Chian School Of Business

We demonstrate in this paper that firms should view customers in a database as a renewable resource when valuating them. Indeed, customer names flow in and out of the firm’s databases, and the goal of the firm is to optimize the overall customer acquisition/cultivation/attrition process. The renewable resource approach to the problem of maximizing the profits generated by a flow of customer names is more appropriate than the traditional Customer Lifetime Value (CLV) approach. We show that CLV underestimates the true value of names (by more than 400% in some cases) and leads to sub-optimal customer relationship management and acquisition …

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The Impact Of The Costs Of Subscription On Measured Ipo Returns: The Case Of Asia, Joseph K.W. Fung, Louis T. W. Cheng, Kam C. Chan Sep 2003

The Impact Of The Costs Of Subscription On Measured Ipo Returns: The Case Of Asia, Joseph K.W. Fung, Louis T. W. Cheng, Kam C. Chan

GFCB Working Paper Series

Asian initial public offerings (IPOs) require investors to pay subscription funds up-front upon submission of applications, and these funds are locked-up for one to three weeks without interest. Hence, the IPO process entails an explicit financing cost (opportunity cost) whether investors borrow funds or use their own funds to apply for IPO shares. The IPO subscription costs are not trivial, especially in a high interest rate environment or when an IPO is highly oversubscribed. These costs should be considered in any comparison of IPO returns across countries.

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It Competency And Firm Performance: Is Organizational Learning A Missing Link?, Michael J. Tippins, Ravipreet S. Sohi Aug 2003

It Competency And Firm Performance: Is Organizational Learning A Missing Link?, Michael J. Tippins, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

Many companies have developed strategies that include investing heavily in information technology (IT) in order to enhance their performance. Yet, this investment pays off for some companies but not others. This study proposes that organization teaming plays a significant role in determining the outcomes of IT. Drawing from resource theory and IT literature, the authors develop the concept of IT competency. Using structural equations modeling with data collected from managers in 271 manufacturing firms, they show that organizational learning plays a significant role in mediating the effects of IT competency on firm performance.

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Enemy At The Gate: Threats To Information Security, Michael E. Whitman Aug 2003

Enemy At The Gate: Threats To Information Security, Michael E. Whitman

Faculty Articles

A firm can build more effective security strategies by identifying and ranking the severity of potential threats to its IS efforts.

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The Institutional And Individual Contributors To Research In Financial Education: 1991-2002, Kam C. Chan Aug 2003

The Institutional And Individual Contributors To Research In Financial Education: 1991-2002, Kam C. Chan

GFCB Working Paper Series

This paper provides an account of the contributors in financial education research during 1991-2002. We present the top institutions and individuals in financial education research that were published in Financial Practice and Education and Journal of Financial Education. In terms of institutional and individual contributors, doctoral programs faculty and institutions contribute significant large number of articles in financial education research. Similarly AACSB accredited academic programs also contribute significantly to the financial education literature. The findings in this study provide information to the potential college bound students, donors, and job applicants.

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Simulation As A Tool For Evaluating Strategic Policies For Flexible Supply Chain Systems, Janice L. Forrester, Wayne W. Wakeland Jul 2003

Simulation As A Tool For Evaluating Strategic Policies For Flexible Supply Chain Systems, Janice L. Forrester, Wayne W. Wakeland

Systems Science Faculty Publications and Presentations

The emergence of flexible supply chain systems (FSC) has sparked increased interest in real-time planning, scheduling, and logistics--with particular consideration for strategic implications and overall cost control. Important aspects of an FSC include forecasting, production, materials handling, transportation, and distribution center inventory. There exists a variety of software applications for addressing tactical issues, such as adaptive scheduling, and short term forecasting. However, these programs typically do not permit the user to assess the strategic implications of different policies for flexing capacity and making alternative commitments to manufacturing plants. Recently there has been increased interest in the use of simulation models …

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Modeling Product Development As A System Design Game, C. Jason Woodard Jun 2003

Modeling Product Development As A System Design Game, C. Jason Woodard

Research Collection School Of Computing and Information Systems

A system design game is a model of a situation in which agents’ actions determine the structure of a system, which in turn affects the system’s value and the share of value that each agent may capture through bargaining or market competition. This paper describes a class of games in which agents design interdependent products, for example software programs, which may be complements or substitutes for each other. These relationships are epresented by an object called a design structure network (DSN). Depending on the modeler’s choice of allocation rules, agents may benefit from owning critical nodes in the DSN, corresponding …

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On The Strategy Of Supply Hubs For Cost Reduction And Responsiveness, Earl Barnes, Jim Dai, Shijie Deng, Doug Down, Mark Goh, Hoong Chuin Lau, Sharafali Moosa May 2003

On The Strategy Of Supply Hubs For Cost Reduction And Responsiveness, Earl Barnes, Jim Dai, Shijie Deng, Doug Down, Mark Goh, Hoong Chuin Lau, Sharafali Moosa

Research Collection School Of Computing and Information Systems

A supply hub is a location generally close to a manufacturer’s facility where all or some of its supplies are warehoused with the agreement that the materials will be paid for only when consumed. Supply hub is an innovative strategy employed by especially the electronics industry to achieve cost reduction and improved responsiveness. After first tracing the developments leading to the establishment of supply hubs, the paper then describes the dynamics of the operation of supply hubs. Case examples are provided to highlight the current practices. Finally, some research issues are identified.

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Genescene: Biomedical Text And Data Mining, Gondy Leroy, Hsinchun Chen, Jesse D. Martinez, Shauna Eggers, Ryan R. Falsey, Kerri L. Kislin, Zan Huang, Jiexun Li, Jie Xu, Daniel M. Mcdonald, Gavin Ng May 2003

Genescene: Biomedical Text And Data Mining, Gondy Leroy, Hsinchun Chen, Jesse D. Martinez, Shauna Eggers, Ryan R. Falsey, Kerri L. Kislin, Zan Huang, Jiexun Li, Jie Xu, Daniel M. Mcdonald, Gavin Ng

CGU Faculty Publications and Research

To access the content of digital texts efficiently, it is necessary to provide more sophisticated access than keyword based searching. GeneScene provides biomedical researchers with research findings and background relations automatically extracted from text and experimental data. These provide a more detailed overview of the information available. The extracted relations were evaluated by qualified researchers and are precise. A qualitative ongoing evaluation of the current online interface indicates that this method to search the literature is more useful and efficient than keyword based searching.

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Cio Lateral Influence Behaviors: Gaining Peers' Commitment To Strategic Information Systems, Harvey Enns, Sid L. Huff, Christopher A. Higgins Mar 2003

Cio Lateral Influence Behaviors: Gaining Peers' Commitment To Strategic Information Systems, Harvey Enns, Sid L. Huff, Christopher A. Higgins

MIS/OM/DS Faculty Publications

In order to develop and bring to fruition strategic information systems (SIS) projects, chief information officers (CIOs) must be able to effectively influence their peers. This research examines the relationship between CIO influence behaviors and the successfulness of influence outcomes, utilizing a revised model initially developed by Yukl (1994). Focused interviews were first conducted with CIOs and their peers to gain insights into the phenomenon. A survey instrument was then developed and distributed to a sample of CIO and peer executive pairs to gather data with which to test a research model. A total of 69 pairs of surveys were …

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Managing Information Technology For Service Quality: A Study From The Other Side, Pratyush Bharati, Daniel Berg Jan 2003

Managing Information Technology For Service Quality: A Study From The Other Side, Pratyush Bharati, Daniel Berg

Management Science and Information Systems Faculty Publication Series

System quality, information quality, user IS characteristics, employee IS performance and technical support are identified as important elements that influence service quality. A model interrelating these constructs is proposed. Data collected through a national survey of IS departments in electric utility firms was used to test the model using regression and path analysis methodology. The results suggest that system quality, information quality, user IS characteristics through their effects on employee IS performance influence service quality while technical support influences service quality directly. The results also suggest that employee IS performance contributes more to service quality as compared to technical support. …

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The Evolving E-Business Strategy: Lessons Learned, Anand Jeyaraj, Marius Janson Jan 2003

The Evolving E-Business Strategy: Lessons Learned, Anand Jeyaraj, Marius Janson

ISSCM Faculty Publications

Bricks-and-mortar companies wishing to create value-added Internet services do so in a business environment that is characterized by great uncertainty and, hence, formulating a coherent business strategy is exceedingly challenging. This paper presents a case study based analysis of the evolving eBusiness strategy of a bricks-and mortar grocer contrasted with the strategies of other competitors. The grocery company took a logical, measured, incremental, and, ultimately, successful approach to its eBusiness strategy formulation, development, and implementation. Our case study suggests that in an environment characterized by chaotic change bricks-and-mortar companies can benefit from a strategy informed by organizational learning and eBusiness …

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A Rule Based Forecast Of Hard Disk Drive Costs, G. Kent Webb Jan 2003

A Rule Based Forecast Of Hard Disk Drive Costs, G. Kent Webb

Faculty Publications, Information Systems & Technology

While the cost of storage devices such as hard disk drives continues to fall, the overall proportion of computer network costs dedicated to storage continues to rise. Within a few years, storage will account for 50 percent of total network hardware and software costs. Since computer networks typically have long lives, the design process often involves projecting costs many years into the future. This paper examines a rule based on a technology trend that can be used to estimate the cost per megabyte of hard disk drives. The rule is similar to the well-known Moore’s law that has reliably summarized …

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Crafting A Research Paper, Ronan Fitzpatrick, Kevin O'Donnell Jan 2003

Crafting A Research Paper, Ronan Fitzpatrick, Kevin O'Donnell

Conference papers

Writing research papers presents numerous different challenges, which vary from how to layout the various pages and format the text to what to include in the different sections that make up the paper. In order to clarify these issues this paper sets out guidelines and best practice approaches and demonstrates their use in the style of this paper.

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Intranet Usability And Design, Susan Stoney Jan 2003

Intranet Usability And Design, Susan Stoney

Research outputs pre 2011

No abstract provided.

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Data Mining Of Forensic Association Rules, James V. Hansen, Paul Benjamin Lowry, Rayman D. Meservy Jan 2003

Data Mining Of Forensic Association Rules, James V. Hansen, Paul Benjamin Lowry, Rayman D. Meservy

Faculty Publications

Data mining offers a potentially powerful method for analyzing the large data sets that are typically found in forensic computing (FC) investigations to discover useful and previously unknown patterns within the data. The contribution of this paper is an innovative and rigorous data mining methodology that enables effective search of large volumes of complex data to discover offender profiles. These profiles are based on association rules, which are computationally sound, flexible, easily interpreted, and provide a ready set of data for refinement via predictive models. Methodology incorporates link analysis and creation of predictive models based on association rule input.

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Role Of Commitment And Motivation In Knowledge Management Systems Implementation: Theory, Conceptualization, And Measurement Of Antecedents Of Success, Yogesh Malhotra, Dennis F. Galletta Jan 2003

Role Of Commitment And Motivation In Knowledge Management Systems Implementation: Theory, Conceptualization, And Measurement Of Antecedents Of Success, Yogesh Malhotra, Dennis F. Galletta

Management - All Scholarship

Our ignorance exceeds our knowledge where issues of motivation and commitment of knowledge workers are concerned in the context of knowledge management systems (KMS) implementation [1,16,17,18]. This study is motivated by the pervasive confusion about the role of knowledge workers ' motivation and commitment in KMS implementation and sparse, if any, theoretical or empirical research on these issues. This paper proposes a theoretical framework for understanding how knowledge workers' commitment and motivation affect the use of KMS and resulting organizational performance of the KMS. The theoretical and empirical validation of the framework require first and foremost the theoretical development of …

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The Information Systems Environment Of Time-Based Competitors, Patrick Rondeau, T. S. Ragu-Nathan, M. A. Vonderembse Jan 2003

The Information Systems Environment Of Time-Based Competitors, Patrick Rondeau, T. S. Ragu-Nathan, M. A. Vonderembse

Scholarship and Professional Work - Business

Time-based competitors create product development and manufacturing practices that reduce response-time and enhance customization capabilities. These practices require an information-rich, internal environment capable of flexible resource deployment and direct and continuous feedback. These firms should have enhanced information systems planning capabilities, cross-functional involvement in information systems related activities, responsiveness to organizational computing demands, high levels of end-user development, and high levels of information systems performance. Data were collected from 265 manufacturers to develop measures for these information systems variables and to determine if there are relationships between the use of time-based practices and the levels of these variables. Results indicate …

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