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Full-Text Articles in Business

Digital Technologies As Antecedents To Process Integration And Dynamic Capabilities In Healthcare: An Empirical Investigation, Tulika Chakravorty, Karunakar Jha, Sunil Barthwal, Samyadip Chakraborty Jan 2020

Digital Technologies As Antecedents To Process Integration And Dynamic Capabilities In Healthcare: An Empirical Investigation, Tulika Chakravorty, Karunakar Jha, Sunil Barthwal, Samyadip Chakraborty

Journal of International Technology and Information Management

Healthcare has been in focus over the past decade due to its criticality and continuous revolution. In this digital era, with the advent of various technologies, healthcare is undergoing a massive transformation. This study attempts to analyze the impacts of three major digital technologies which are being adopted in the healthcare sector which are electronic medical records (EMR), enterprise resource planning (ERP) and internet-of-things (IoT) enabled medical wearables in the hospital context. Focusing towards analyzing the impact of these technologies towards process-integration and further towards dynamic capabilities like quality, agility and responsiveness; the study framework is well-grounded by two theoretical-underpinnings …


“I’Ll Use It The Way I Feel Like It” – The Influence Of User Emotions On Erp Usage, Serdar Turedi, Ceren Ekebas-Turedi Jun 2019

“I’Ll Use It The Way I Feel Like It” – The Influence Of User Emotions On Erp Usage, Serdar Turedi, Ceren Ekebas-Turedi

Journal of International Technology and Information Management

Due to the growing importance of complex information systems (IS) such as Enterprise Resource Planning (ERP), organizations spend millions of dollars to IS implementations. Implementation of ERP triggers a wide range of end user behaviors, which are strongly tied to ERP’s success and benefits. Despite the progress that has been made in understanding the acceptance and resistance towards voluntary IS usage, less is known about the role of end user behaviors in mandatory IS usage context. Drawing from coping theory and human-material agency perspective, this paper argues that users can show different behaviors in their ERP usage depending on how …


Teaching Enterprise Resource Planning (Erp) Systems In The Supply Chain Management Course, Huei Lee, Kuo Lane Chen, Jiaqin Yang Jan 2015

Teaching Enterprise Resource Planning (Erp) Systems In The Supply Chain Management Course, Huei Lee, Kuo Lane Chen, Jiaqin Yang

Communications of the IIMA

The major purpose of this paper is to investigation the issues of teaching ERP systems in a supply chain management course. The secondary purpose of the paper is to evaluate the effectiveness of students' perception of learning ERF systems in a supply chain management course.


Software Development: Cowboy Or Samurai, Charmayne Cullom, Richard Cullom Jan 2015

Software Development: Cowboy Or Samurai, Charmayne Cullom, Richard Cullom

Communications of the IIMA

Much has been written about the failure of software development projects. The importance of good software to business cannot be underestimated. A major issue is quality of the software being written and produced. Over the years, the emphasis for improvement in software development has been to change the process. Unified Modeling Language is but one of a long line of changes in software development process starting with structured programming introduced in the seventies to object oriented programming in nineties. However, several software development experts have begun to assert that the problem may not be with the process employed but rather …


Do National Culture And Organizational Development Affect The Effectiveness Of Erp Implementation? A Tale Of Two Cultures: Us Versus China, Wing M. Fok, Lillian Y. Fok, Jing Li Jan 2015

Do National Culture And Organizational Development Affect The Effectiveness Of Erp Implementation? A Tale Of Two Cultures: Us Versus China, Wing M. Fok, Lillian Y. Fok, Jing Li

Journal of International Technology and Information Management

As many US and European companies have implemented Enterprise Resource Planning (ERP) Systems, most of the previous implementation studies have tended to focus on companies from more developed countries. This research points out that there is need for academics and practitioners to “take stock,” to examine what is happening in broad terms across organizations in the ERP implementation process, and to consider whether cultural differences in the U.S. when compared to another culture can impact the process. In this study, we are concerned with several issues surrounding current ERP implementation status and report initial findings from managers in a wide …


Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo Jan 2007

Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo

Journal of International Technology and Information Management

Modern organizations adopt Enterprise Resource Planning systems (ERP) to integrate their organizational data resources into unified systems. Researchers tend to concentrate on ERP implementation issues with only a handful studying ERP system effectiveness or success in adopting organizations. In fact, none has studied how key organizational actors prioritize or rank relevant measures or items related to the effectiveness of such systems. This study is designed to fill this gap in research as it aims at investigating how two organizational stakeholder groups, i.e. information technology (IT) professionals and business managers prioritize relevant measures related to ERP systems effectiveness. Using surveys in …


A Comprehensive Study On The Differences In Erp Implementation Between Manufacturing And Service Industry, Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh Jan 2006

A Comprehensive Study On The Differences In Erp Implementation Between Manufacturing And Service Industry, Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh

Journal of International Technology and Information Management

In the first part, this paper presents a review of current literatures on key critical success factors (KCSFs) and their inevitable relative links with ERP benefits, project (strategic) goals and objectives in ERP implementation; this literature review searches for the available KCSFs in two sectors: manufacturing and service industry. The second part of paper looks into the available literature on differences in manufacturing and service industry. From these differences we deduct that there are differences in ERP implementation between manufacturing and services.


The Road To Erp Success: Understanding End-User Perceptions, Asli Yagmur Akbulut, Jaideep Motwani Jan 2005

The Road To Erp Success: Understanding End-User Perceptions, Asli Yagmur Akbulut, Jaideep Motwani

Journal of International Technology and Information Management

Even though there is a growing body of literature that focuses on improving the success rate of enterprise resource planning (ERP) projects, there is a lack of research aimed at understanding end- users perceptions of ERP systems. Given that employee expectations and attitudes play an important role in the success of ERP projects, the purpose of this study is to gain a deeper understanding of end-user perceptions of ERP systems. In order to achieve this objective, we provide empirical evidence from two companies that have recently implemented ERP systems. We also offer strategies that could be utilized by managers, project …


A Methodology For Evaluating Data And Output Misfits In Commercial Off-The-Shelf Erp Systems, Jen-Her Wu, Chang-Tseh Hsieh, Shin-Shing Shin, Chi-Cheng Wu Jan 2005

A Methodology For Evaluating Data And Output Misfits In Commercial Off-The-Shelf Erp Systems, Jen-Her Wu, Chang-Tseh Hsieh, Shin-Shing Shin, Chi-Cheng Wu

Journal of International Technology and Information Management

This paper presents a methodology based on the task-technology fit theory to identify data and output misfits in the ex-ante evaluation of an off-the shelf enterprise resources planning (ERP) package. The proposed methodology consists of two stages: output misfit analysis and data misfit analysis. The purpose of the first stage is to identify corresponding field (output misfits) and data glossary for data misfit analysis. The latter stage identifies data misfits for every corresponding activity in the business process sequence. The proposed methodology provides a systematic approach to alleviate the difficulty and complexity in identifying data and output misfits. The identification …


Building Data Warehouses Using The Enterprise Modeling Framework, Joseph O. Chan Jan 2004

Building Data Warehouses Using The Enterprise Modeling Framework, Joseph O. Chan

Journal of International Technology and Information Management

This paper proposes an enterprise modeling framework for the deployment of data warehouses. The framework provides the information roadmap coordinating source data and different data warehouses across the business enterprise. The paper introduces a solution to address data warehousing issues at the enterprise level while avoiding the pitfalls of creating enterprise data warehouses and universal data marts. It further proposes a change of paradigm from point solutions focus to a methodology driven by enterprise requirements to meet the challenges of the new economy. The proposed framework emphasizes the separation of the conceptual construct from the physical and operational constructs of …


Why Is Middle Management In Conflict With Erp?, Rainer A. Sommer Jan 2002

Why Is Middle Management In Conflict With Erp?, Rainer A. Sommer

Journal of International Information Management

Popular Enterprise Resource Planning (ERP) system implementation methods focus on process requirements, system transition, user interface, help desk, and training issues. This research suggests that unless high-level management places equal emphasis on "people oriented" factors (especially at the middle management level) many ERP implementation projects are in jeopardy. Without the commitment of middle management and a proactive change management function, project planning and milestone development can easily become bogged down by political trivialities, which can stall the implementation cycle of a project. The research focuses on two ERP implementations. In both cases middle management served as the unit of analysis.


Implementing Enterprise Resource Planning Systems: A Study Of Benefits And Concerns, Y Helio Yang, Nikhil Varaiya, Sherry A. Irwin Jan 2002

Implementing Enterprise Resource Planning Systems: A Study Of Benefits And Concerns, Y Helio Yang, Nikhil Varaiya, Sherry A. Irwin

Journal of International Information Management

In the 1990's information technology and business process re-engtneermg have combined to provide organizations a competitive advantage. Enterprise Resource Planning (ERP) systems were particularly considered examples representing such development. This paper reports the results of a survey on ERF implementation to explore its benefits and concerns. Our results show companies can expect more intrafirm benefits, such as reduced inventory, improved quality, and shortened cycle time, than interfirm benefits from current ERP technology. Existing ERP technology is not yet capable of handling the complexity of the whole supply chain. More supplier relationship management functionalities need to be integrated. Our results also …