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International and Intercultural Communication

Ken Margolies

Management

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Communicating Across Cultures, Ken Margolies Apr 2008

Communicating Across Cultures, Ken Margolies

Ken Margolies

[Excerpt] Communication is the key to so many things a steward does, and good communication skills are something experienced stewards develop. But even experienced stewards have special challenges when the communication is between people of different cultures.

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