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Full-Text Articles in Business
Bridging Cultural Differences, Ken Margolies
Bridging Cultural Differences, Ken Margolies
Ken Margolies
[Excerpt] How you say it can matter as much as what you say.
Communicating Across Cultures, Ken Margolies
Communicating Across Cultures, Ken Margolies
Ken Margolies
[Excerpt] Communication is the key to so many things a steward does, and good communication skills are something experienced stewards develop. But even experienced stewards have special challenges when the communication is between people of different cultures.