Business Commons^™

Exploring How Philippine American Nonprofit Leaders Build Trust With Their Staff And Volunteers, Dominic Fernando Laureano

Dissertations

Purpose: Although a considerable amount of literature exists regarding leadership and trust, little research focuses on Philippine American nonprofit organizations and their leadership. The purpose of this phenomenological study was to explore how Philippine American nonprofit leaders build trust with staff and volunteers using the five domains of competency, consistency, concern, candor, and connection.

Methodology: This phenomenological qualitative study collected data via semi-structured interviews, participant observations, and review of artifacts. The study sample was comprised of 10 Philippine American nonprofit leaders from Southern California. Weisman’s Trust Model served at the theoretical framework of the study and guided data collection and …

Optimal Control For Transboundary Pollution Under Ecological Compensation: A Stochastic Differential Game Approach, Ke Jiang, Ryan Knowles Merrill, Daming You, Pan Pan

Research Collection Lee Kong Chian School Of Business

To account for previously ignored, yet widely observed uncertainty in nature's capability to replenish the natural environment in ways that should inform ideal design of ecological compensation (EC) regimes, this study constructs a stochastic differential game (SDG) model to analyze transboundary pollution control options between a compensating and compensated region. Equilibrium strategies in the stochastic, two player game inform optimal control theory and reveal a welfare distribution mechanism to form the basis of an improved cooperative game contract. A case-based numerical example serves to verify the theoretical results and supports three key insights. First, accounting for various random disturbance factors, …

The Bluebox Practicum: Integrating Technology, Culture, And Academic Service-Learning, Charles Braymen, Dustin Ormond

Jesuit Higher Education: A Journal

Advancing education in marginalized communities has been more difficult compared to more privileged communities due to the lack of infrastructure, which in part results in an absence of educational materials. The BlueBox Project was created to minimize this divide by bringing a wealth of information to these communities. Using a small digital computer, faculty, staff, and students across many disciplines built the BlueBox, a stand-alone digital library which hosts an array of books, articles, educational games, and videos to inspire learning in a variety of subjects including science, technology, math, music, and literature. The BlueBox is powered by solar energy, …

2019 Asia Insights: Building A Great Place To Work For All: The Untapped Power Of Gender Diversity In Asia, Richard Raymond Smith, Evelyn Kwek, Tyler Thorpe

Research Collection Lee Kong Chian School Of Business

Through this study, we hope to increase understanding of the context, considerations and practices to leverage the amazing diversity of our region. We hope to learn more about what makes a strong workplace culture, particularly in Asia. We turn our attention to the topic of diversity and inclusion, with a focus on gender diversity in the Asian workplace. This is one of the largest studies in Asia to highlight gender differences and evaluate how psychological safety, inclusion and belonging result in strong teamwork which in turn contributes to building high performing great workplaces.

Luxuriously Succeeding In China, Singapore Management University

Perspectives@SMU

To succeed, luxury brands in China must speak to the aspirations and yearnings of young Chinese and help them become a “better me"

Customer Satisfaction Index Of Singapore 2019: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s 13th year of measurement.

Five Ways To Build Profits From Blockchain Enterprises, Singapore Management University

Perspectives@SMU

Innovative Chinese companies are seeking a first-mover advantage

Handmade With Love, Anna Lim

Research Collection Institute of Service Excellence

Anna Lim of The Soup Spoon discusses the importance of investing in staff engagement and keeping true to your brand DNA.

Service For Millenials, Joan Chang

Research Collection Institute of Service Excellence

Joan Chang of Lloyd’s Inn relates the importance of branding for a younger audience and the changing landscape of service in boutique hospitality.

Practising Empathy, Kate Low

Research Collection Institute of Service Excellence

Kate Low of Perk by Kate talks about how prioritising customer relationships has kept her at the forefront of Singapore’s lingerie scene.

Getting Personal, Ching Yann Ho

Research Collection Institute of Service Excellence

Ho Ching Yann of Triceratops shares how being candid and sincere with customers sets her apart from the competition.

Repackaging Convenience, Min Ling Leow

Research Collection Institute of Service Excellence

Leow Min Ling of Anthony The Spice Maker reflects on updating her family business to preserve Singapore’s traditional flavours.

Scaling For The Masses, Junting Ang

Research Collection Institute of Service Excellence

Ang Junting of Hai Sia Seafood traces the journey of updating a traditional business in a demanding trade to attract and retain talent.

Navigating Conversational Flows, Abhilash Murthy

Research Collection Institute of Service Excellence

Abhilash Murthy of Bus Uncle explains the importance in developing a delightful user experience in the realm of chatbot design.

The Macro Drawbacks Of Microfinance, Meghan E. Guy

Student Publications

For decades, microfinance has been utilized as a tool to reduce global poverty rates. Many communities become entangled with microfinance institutions (MFIs) with the hope of achieving the financial independence, security, and empowerment that these institutions promise their clients. This paper highlights the negative consequences of relying on microfinance institutions to improve the development status of nations. Specifically, high interest rates attached to microloans, strict loan repayment schedules, and corrupt microloan officers threaten the safety and increase stress on majority-female microloan borrowers. MFIs fail in their mission to transform economic and social structures in developing nations.

Obstacles To Accessing Pro-Poor Microcredit Programs In China: Evidence From Penggan Village, Guizhou, Deborah Shu Yi Tan, Track Tze Tuan Tan, Shao Tong Ling, John A. Donaldson

Research Collection School of Social Sciences

Why do poor farmers not take up microcredit loans, even when the terms are designed to be pro-poor? Fieldwork in a village in China’s Guizhou province revealed a puzzle: although the county government had designed a loan program that was intended to be unusually pro-poor, only three of the 349 eligible households had successfully applied. This article analyzes three potential hypotheses: farmer failure (risk aversion or financial illiteracy), market failure (lack of viable or stable market opportunities), and institutional failure (structural or institutional barriers precluding taking up loans). Based on evidence from intensive interviews, we reject the first hypothesis, and …

¿Historia Y Cultura Al Viento? Los Efectos De La Construcción Del Aeropuerto Internacional De Chinchero En El Patrimonio Arqueológico Circundante, Becca Teachey

Independent Study Project (ISP) Collection

Durante los últimos 40 años, el gobierno del Perú ha hablado de construir un nuevo aeropuerto internacional en Chinchero, Perú. Chinchero es una ubicación perfecta debido a su proximidad a numerosos sitios turísticos y su gran cantidad de tierra que tiene el potencial de servir como un sitio de construcción. Sin embargo, Chinchero también es conocido por su riqueza en historia, belleza natural y ruinas arqueológicas del imperio inca. Con la construcción de un nuevo aeropuerto internacional en Chinchero, el patrimonio cultural y la integridad de la arqueología allá están en peligro. Se dice que el aeropuerto atraerá más turistas …

Working For The Worker? A Study Of The Union Générale Tunisienne Du Travail (Ugtt), Ava Erfani

Independent Study Project (ISP) Collection

This study attempts to explore the nature of the Tunisian national trade union, the Union Générale Tunisienne du Travail (UGTT), as it operates in Tunisia today. This was achieved by conducting in-depth interviews with Tunisians living in the greater Tunis area in the fall of 2019. Through the lens of both those affiliated with the UGTT and those who have no ties to the organization, an image of the UGTT is able to be revealed as a conspicuous entity. Is its aim to hold power in government? Or rather stay outside of the sphere of national politics to effect change? …

Understanding The Connection Of Performance And Z-Scores For Manufacturing Firms In South Korea, S.L. Foo, Shaakalya Pathak

Research Collection School Of Accountancy

South Korea is a key leading economy in the Asia Pacific region. This study examines the relationship between the financial health, as measured by the Altman Z-Score, and corporate performance, as measured by the Return on Equity (ROE), of listed manufacturing companies in this market. A linear regression has been conducted between these variables to determine the magnitude and direction of their relationships. The trends of Z-Scores over a five-year period have also been analysed. The analysis covers the period from 2013 to 2017 (inclusive) and yields a statistically positive correlation between ROE and the Z-Score for the market. South …

El Socio No Tradicional: Un Análisis De Las Inversiones Chinas En La Argentina Y La Articulación Bilateral Argentino-China / The Nontraditional Partner: An Analysis Of Chinese Investment In Argentina And The Argentine-Chinese Bilateral Articulation, Lucy Hale

Independent Study Project (ISP) Collection

Esta investigación se enfoca en la relación comercial bilateral que tienen Argentina y China. Se analizan las inversiones extranjeras directas (IED) chinas en Argentina en el período 2003 hasta 2019 y trata de entender las dos siguientes preguntas: ¿Qué revelan las inversiones chinas en la Argentina sobre la relación de estos dos países en términos de oportunidades políticas y económicas para cada uno de ellos? Y ¿de qué tipo de articulación bilateral son indicativas estas inversiones? Esta investigación cuenta con una base de datos agregados de varias fuentes académicas, gubernamentales y periodísticas. Además, cuatro entrevistas fueron llevadas a cabo con …

Unpacking A Sustainable Concept, Florence Tay

Research Collection Institute of Service Excellence

Florence Tay, Co-Founder of UnPackt, breaks down how community building and education can lead to a more enduring zero-waste journey.

Creating Conversations, Sharon Tan

Research Collection Institute of Service Excellence

Sharon Tan of The Projector speaks about the privilege of amplifying community voices through diverse programming.

E-Waste Shouldn’T Be Waste: A Study On The Practices, Perceptions, And Policies On E-Waste In Urban Arusha, Tanzania, Melanie Mckenzie

Independent Study Project (ISP) Collection

This study examines the e-waste stream in urban Arusha, answer the questions of where electronics go, how people usually dispose of them, if people are aware of the impacts of e-waste, and what next steps are necessary. The study took place in November 2019 in urban Arusha, Tanzania. Through snowball and convenience sampling in 4 quotas (community members, electricians, business members, and a policy maker), the study finds that there is no place for the proper disposal of e-waste in Arusha. Many electronics are disposed of improperly by being put into the landfill or burned. Most participants were unaware of …

The Influence Of Gender On Female Business Owners In Ho Chi Minh City, Abby Busis

Independent Study Project (ISP) Collection

Ho Chi Minh City is commonly referred to as a developing business hub, largely due to the rapidly increasing number of private enterprises. Since the implementation of the Doi Moi in 1986, Vietnam’s private business sphere has grown tremendously, and women have played a large role in this development. Today, women own just under a quarter of formal enterprises in Vietnam, but this impressive statistic does not consider the many challenges these women have faced.

Through in-depth interviews with female business owners themselves, along with an online survey, this study determines how gender influences these business owners’ professional experiences. Gender …

Cooling Measures And Housing Wealth: Evidence From Singapore, Wolfgang K. Hardle, Rainer Schulz, Taojun Xie

Research Collection Lee Kong Chian School Of Business

Excessive house price growth was at the heart of the financial crisis in 2007/08. Since then, many countries have added cooling measures to their regulatory frameworks. It has been found that these measures can indeed control price growth, but no one has examined whether this has adverse consequences for the housing wealth distribution. We examine this for Singapore, which started in 2009 to target price growth over ten rounds in total. We find that welfare from housing wealth in the last round might not be higher than before 2009. This depends on the deflator used to convert nominal into real …

When Too Much Isn’T Enough: Does Current Food Production Meet Global Nutritional Needs?, Krishna Bahadur Kc, Goretty M. Dias, Anastasia Veeramani, Clarence J. Swanton, David Fraser, Dirk Steinke, Elizabeth Lee, Hannah Wittman, Jeffrey M. Farber, Kari Dunfield, Kevin Mccann, Madhur Anand, Malcolm Campbell, Neil Rooney, Nigel E. Raine, Rene Van Acker, Robert Hanner, Samantha Pascoal, Shayan Sharif, Tim G. Benton, Evan D.G. Fraser

David Fraser, PhD

Sustainably feeding the next generation is often described as one of the most pressing “grand challenges” facing the 21st century. Generally, scholars propose addressing this problem by increasing agricultural production, investing in technology to boost yields, changing diets, or reducing food waste. In this paper, we explore whether global food production is nutritionally balanced by comparing the diet that nutritionists recommend versus global agricultural production statistics. Results show that the global agricultural system currently overproduces grains, fats, and sugars while production of fruits and vegetables and protein is not sufficient to meet the nutritional needs of the current population. Correcting …

The Cultural Context For The Pursuit Of Vocation, Charles Seeley

Journal of Research Initiatives

How does the cultural context influence the pursuit of vocation? How does culture influence the decisions that young people make about the life direction they pursue? This qualitative, ethnographic study was conducted to discover and describe the motivational influences in the lives of students and graduates of The Leadership Center, located in rural Honduras, as they traveled a journey through high school and on to The Leadership Center in pursuit of a vocation. The sample of study participants consisted of thirty young women, thirteen graduates, and seventeen students of The Leadership Center. While the culture of Honduras was not explicitly …

Introduction: Understanding The Transformational Power Of China's Belt And Road Initiative, Yue Wah Chay, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

This book features several introductory readings about the “Belt and Road Initiative” (BRI), a strategic development initiative launched by the Chinese Government under the leadership of President Xi Jinping in 2013 to jointly build an economic belt along the Silk Road. Some of the key objectives of BRI, previously known as One Belt, One Road (OBOR) or Silk Road Economic Belt, include promoting infrastructure development, trade and investments in Asia, Europe and Africa. BRI is a gigantic development initiative whose key components include the creation of several interconnected economic land corridors (=belts): China–Mongolia–Russia; China–Central Asia– West Asia, China–Pakistan, the China–Indochina …

An Examination Of Corporate Performance And Altman Z-Scores Of Indian Manufacturing Firms, See Liang Foo, Shaakalya Pathak

Research Collection School Of Accountancy

India is a key leading economy in the Asia Pacific region. This study examines the relationship between the financial health, as measured by the Altman Z-Score, and corporate performance, as measured by the Return on Equity (ROE), of listed manufacturing companies in this market. A linear regression has been conducted between these variables to determine the magnitude and direction of their relationships. The trends of Z-Scores over a five-year period have also been analysed. The analysis covers the period from 2013 to 2017 (inclusive) and yields a statistically positive correlation between ROE and the Z-Score for the market. India registered …

Studying The Relationship Between Japanese Firms' Corporate Health And Results, See Liang Foo, Shaakalya Pathak

Research Collection School Of Accountancy

Japan is a key leading economy in the Asia Pacific region. This study examines the relationship between the financial health, as measured by the Altman Z-Score, and corporate performance, as measured by the Return on Equity (ROE), of listed manufacturing companies in this market (the Tokyo Stock Exchange). A linear regression has been conducted between these variables to determine the magnitude and direction of their relationships. The trends of Z-Scores over a five-year period have also been analysed. The analysis covers the period from 2013 to 2017 (inclusive) and yields a statistically positive correlation between ROE and the Z-Score for …