Business Commons^™

Differences In Computer Mediated Versus Face To Face Negotiation, Melissa Oates

Psychology and Child Development

Ninety Cal Poly students participated in a study to test the hypothesis that e-negotiators would be more likely than face-to-face (FTF) negotiators to employ unethical or competitive negotiation styles in a subsequent negotiation after being lied to in a previous negotiation. Sixty-four Cal Poly students were randomly assigned to partake in a computer mediated or FTF negotiation over the sale of a car. After the initial negotiation was completed, buyers in each condition were led to believe they had been lied to about the accident history of the car. Participants then completed The Incidents in Negotiation Questionnaire by Robinson, Lewicki, …

Social Networks, Personal Values, And Creativity: Evidence For Curvilinear And Interaction Effects, Jing Zhou, Shung Jae Shin, Daniel J. Brass, Jaepil Choi, Zhi-Xue Zhang

Research Collection Lee Kong Chian School Of Business

Taking an interactional perspective on creativity, the authors examined the influence of social networks and conformity value on employees' creativity. They theorized and found a curvilinear relationship between number of weak ties and creativity such that employees exhibited greater creativity when their number of weak ties was at intermediate levels rather than at lower or higher levels. In addition, employees' conformity value moderated the curvilinear relationship between number of weak ties and creativity such that employees exhibited greater creativity at intermediate levels of number of weak ties when conformity was low than when it was high. A proper match between …

Personality Scale Validities Increase Throughout Medical School, Filip Lievens, Deniz S. Ones, Stephan Dilchert

Research Collection Lee Kong Chian School Of Business

Admissions and personnel decisions rely on stable predictor-criterion relationships. The authors studied the validity of Big Five personality factors and their facets for predicting academic performance in medical school across multiple years, investigating whether criterion-related validities change over time. In this longitudinal investigation, an entire European country's 1997 cohort of medical students was studied throughout their medical school career (Year 1, N = 627; Year 7, N = 306). Over time, extraversion, openness, and conscientiousness factor and facet scale scores showed increases in operational validity for predicting grade point averages. Although there may not be any advantages to being open …

Emotional Labor Demands, Wages And Gender: A Within-Person, Between-Jobs Study, Devasheesh P. Bhave, Theresa M. Glomb

Research Collection Lee Kong Chian School Of Business

Although research suggests the important role of gender in emotional labour, its effect on the relationship between emotional labour demands and wages has not been examined explicitly. The current study investigates this relationship by testing hypotheses derived from theories of vocational choice and labour market supply and demand. Hypotheses are tested using a unique within-person, between-jobs longitudinal dataset with information on two jobs for each worker in a national sample of U.S. workers (N=5,488). After controlling for relevant variables related to wages, results suggest men incur wage penalties of approximately 6% when moving to occupations with higher emotional labour demands. …

The Use Of Personality Test Norms In Work Settings: Effects Of Sample Size And Relevance, Robert P. Tett, Jenna R. (Fitzke) Pieper, Patrick L. Wadlington, Scott A. Davies, Michael G. Anderson, Jeff Foster

Department of Management: Faculty Publications

The value of personality test norms for use in work settings depends on norm sample size (N) and relevance, yet research on these criteria is scant and corresponding standards are vague. Using basic statistical principles and Hogan Personality Inventory (HPI) data from 5 sales and 4 trucking samples (N range = 394–6,200), we show that (a) N >100 has little practical impact on the reliability of norm-based standard scores (max=±10 percentile points in 99% of samples) and (b) personality profiles vary more from using different norm samples, between as well as within job families. Averaging across scales, T-scores based on …

Emotions At Work: What Do People Feel And How Should We Measure It?, Cynthia D. Fisher

Cynthia D. Fisher

Affect at work is of increasing interest to organisational researchers. Prior research on felt affect at work has focused almost exclusively on mood rather than emotion. As yet we have little knowledge about which emotions are felt or how frequently they are felt in the workplace, or of what their causes or consequences might be. There has not even been an instrument available for measuring emotion at work. This paper reports on a preliminary study designed as a lead-in to further research on emotion at work. One hundred and sixteen people reported on the frequency with which they had experienced …

The Role Of Resources In Social Exchange, Grace Lemmon

Grace Lemmon

No abstract provided.

Emotional Intelligence And Leadership In Organization: A Meta-Analytic Test Of Process Mechanisms, Daniel S. Whitman

FIU Electronic Theses and Dissertations

The present study – employing psychometric meta-analysis of 92 independent studies with sample sizes ranging from 26 to 322 leaders – examined the relationship between EI and leadership effectiveness. Overall, the results supported a linkage between leader EI and effectiveness that was moderate in nature (ρ = .25). In addition, the positive manifold of the effect sizes presented in this study, ranging from .10 to .44, indicate that emotional intelligence has meaningful relations with myriad leadership outcomes including effectiveness, transformational leadership, LMX, follower job satisfaction, and others. Furthermore, this paper examined potential process mechanisms that may account for the EI-leadership …

The Relationship Between Benefit Satisfaction And Intent To Leave: A Study Of Finance Departments In Las Vegas, Jung-In Bae

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study was conducted to examine the relationship between benefit satisfaction and intent to leave among employees who work in finance departments in Las Vegas hotels.

Employee benefits have generally been assumed to be an effective way to attract and retain employees; in fact, 70% of 45 U.S. companies include the benefit packages in their retention strategies. That idea that competitive benefits packages can help firms to win the retention war is widely accepted.

The results of the study indicate that benefit satisfaction was significantly related to intent to leave; those who were satisfied with benefits were less likely to …

Perceptions Of Employers Toward Hiring Graduates With Online Degrees, Leisa Dione Thompson

UNLV Theses, Dissertations, Professional Papers, and Capstones

Since the late 1990s, online education programs for academic credit have emerged in colleges and universities across the country at an astonishing rate. Enrollment in online courses and online degree programs has grown dramatically. Online education is in high demand because it allows individuals to pursue an education while maintaining their full-time jobs and commitments to their families. However, the employability of a graduate with an online degree has not kept pace with the growth of this delivery method. This study was an attempt to explore the workforce sentiments concerning employment of college graduates obtaining a degree completed through online …

Ergonomics: Safety Or Wellness Issue, William C. Mcpeck

William C. McPeck

This is an article I wrote for the worksite wellness newsletter of a local health related non-profit.

Book Review 22 Liberation From The Lie: Cutting The Roots Of Fear Once And For All, William C. Mcpeck

William C. McPeck

This is my personal review of Liberation From the Lie: Cutting the Roots of Fear Once and for All by Eric Gross, BookSurge Publishing, 2009.

Measurement Equivalence Of Paper-And-Pencil And Internet Organisational Surveys: A Large Scale Examination In 16 Countries, Alain De Beuckelaer, Filip Lievens

Research Collection Lee Kong Chian School Of Business

In multinational surveys, mixed-mode administration modes (e.g. combining Internet and paper-and-pencil administration) are increasingly used. To date, no studies have investigated whether measurement equivalence exists between Internet data collection and data collection using the conventional paper-and-pencil method in organisational surveys which include a large number of countries. This paper examined the measurement equivalence of a truly global organisational survey across Internet and paper-and-pencil survey administrations. Data from an organisational survey in 16 countries (N = 52,461) across the globe were used to assess the measurement equivalence of an organisational climate measure within each country in which the survey was administered. …

Book Review 21 The Immunity To Change By Robert Kegan And Lisa Laskow Lahey, William C. Mcpeck

William C. McPeck

This is my personal review of Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization (Leadership for the Common Good) by Robert Kegan and Lisa Laskow Lahey,

Book Review 20 - The Tazie Effect By Heather Whittaker, William C. Mcpeck

William C. McPeck

This is my personal review of the book, The Tazie Effect by Healther Whittaker, published in March 2009, by Penn-Tech Professionals.

Tapping The Grapevine: A Closer Look At Word-Of-Mouth As A Recruitment Source, Greet Van Hoye, Filip Lievens

Research Collection Lee Kong Chian School Of Business

To advance knowledge of word-of-mouth as a company-independent recruitment source, this study draws on conceptualizations of word-of-mouth in the marketing literature. The sample consisted of 612 potential applicants targeted by the Belgian Defense. Consistent with the recipient-source framework, time spent receiving positive word-of-mouth was determined by the traits of the recipient (extraversion and conscientiousness), the characteristics of the source (perceived expertise), and their mutual relationship (tie strength). Only conscientiousness and source expertise were determinants of receiving negative word-of-mouth. In line with the accessibility-diagnosticity model, receiving positive employment information through word-of-mouth early in the recruitment process was positively associated with perceptual …

Enhancing Student Learning Through Collaborative Research On Active Learning, Karen Leonard

Karen Moustafa Leonard

No abstract provided.

Application Of Positive Psychology Research Findings At The Worksite, William C. Mcpeck

William C. McPeck

This presentation examined three issues: 1. The elements that make up positive psychology 2. The challenges associated with applying research findings 3. Examples of how several elements of positive psychology might be applied at the worksite

Book Review 19 The Third Chapter By Sara Lawrence Lightfoot, William C. Mcpeck

William C. McPeck

This is my personal review of the book The Third Chapter by Sara Lawrence Lighfoot which was published in 2009 by Farrar, Strauss and Giroux.

Worksite Wellness And The 10 Essential Public Health Services, William C. Mcpeck

William C. McPeck

This white paper examines how the 10 Essential Public Health Services being promoted by the CDC relate to worksite wellness.

Greening Of The World Of Work: Implications For O*Net-Soc And New And Emerging Occupations, Erich Dierdorff, Jennifer Norton, Donald Drewes, Christina Kroustalis, David Rivkin, Phil Lewis

Erich C. Dierdorff

This report summarizes the recent research to investigate the impact of green economy activities and technologies on occupational requirements in an effort to determine their impact on current O*NET-SOC occupations and to identify new and emerging (N&E) occupations that may be considered as potential candidates for inclusion in the O*NET-SOC system. The report is organized in three sections. Section I describes the occupational implications of the green economy and its associated activities and technologies. Section II focuses on important occupational staffing implications within different sectors of the green economy. Section III describes the methodology and results of this research, including …

Worksite Wellness Best Practices, William C. Mcpeck

William C. McPeck

This presentation explored the issues of best practice as they relate to worksite wellness. Best practice resources were also identified.

Maine's Aging Workforce: Calamity Or Opportunity?, William C. Mcpeck

William C. McPeck

This presentation explored the issues associated with Maine's aging workforce and offered strategies to employers to help them address many of the issues.

The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley

Scholarship and Professional Work - LAS

Researchers have issued a call for research on emotional labor to move beyond service roles to other organizational roles (Ashforth & Humphrey, 1993). The present paper proposes that emotional labor plays a pivotal role during performance feedback exchanges between supervisors and subordinates. We suggest that the emotional labor supervisors engage in while providing performance feedback is a vital mechanism by which leaders impact followers' perceptions of the feedback environment (Steelman, Levy, & Snell, 2004) and, subsequently, important outcomes (e.g., employee satisfaction with the feedback, motivation to use feedback, feedback seeking frequency, and LMX quality).

Assessment Centres: A Tale About Dimensions, Exercises, And Dancing Bears, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This study reviews prior construct-related validity research in assessment centres. Special focus is placed on disentangling possible explanations for the construct-related validity findings. The conclusion is that we now have a much better picture of the reasons behind the construct-related validity findings. Careful assessment centre design and high interrater reliability among assessors seem necessary albeit insufficient conditions to establish assessment centre construct-related validity. The nature of candidate performances is another key factor. This study next discusses how these empirical findings have changed how assessment centres are conceptualized (theoretical advancements framed in the application of trait activation theory), analysed (methodological advancements), …

Modeling The Impact Of Test Anxiety And Test Familiarity On The Criterion-Related Validity Of Cognitive Ability Tests, Charlie L. Reeve, Eric D. Heggestad, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The assessment of cognitive abilities, whether it is for purposes of basic research or applied decision making. is potentially susceptible to both facilitating and debilitating influences. However, relatively little research has examined the degree to which these factors might moderate the criterion-related validity of cognitive ability tests. To address this gap, we use Classical Test Theory formulas to articulate how test anxiety and test familiarity can influence observed scores, observed score variance, and most importantly, the criterion-related validity of observed scores. The resulting equations reveal that understanding the influence of test anxiety and test familiarity on criterion-related validity coefficients requires …

The Importance Of Exercise And Dimension Factors In Assessment Centers: Simultaneous Examinations Of Construct-Related And Criterion-Related Validity, Filip Lievens, Stephan Dilchert, Deniz S. Ones

Research Collection Lee Kong Chian School Of Business

This study presents a simultaneous examination of multiple evidential bases of the validity of assessment center (AC) ratings. In particular, we combine both construct-related and criterion-related validation strategies in the same sample to determine the relative importance of exercises and dimensions. We examine the underlying structure of ACs in terms of exercise and dimension factors while directly linking these factors to a work-related criterion (salary). Results from an AC (N = 753) showed that exercise factors not only explained more variance in AC ratings than dimension factors but also were more important in predicting salary. Dimension factors explained a smaller …

Holographic Leadership: Leading As A Way Of Being, Janet L. Byars

Antioch University Dissertations & Theses

Holographic Leadership integrates values-based leadership into an understanding of an energetic holographic world. It is a world where the unseen is the primary influencer, where the smaller is more powerful (Bohm, 1994). I will synthesize many diverse ideas into an exploratory theory that will suggest new insights into sustainable leadership. I will propose a new model of practice from which to work. I suggest that it is through an internal state of physiological coherence and psychological balance that a leader can truly learn to “hold steady” (Heifetz, 1994), creating an intentional holding environment, a coherent group dynamic, which draws forth …

How Relevant Is The Mba? Assessing The Alignment Of Required Mba Curricula And Required Managerial Competencies., Robert Rubin, Erich Dierdorff

Erich C. Dierdorff

Masters of business administration (MBA) programs are being met with escalating criticism from academics, students, and various organizational stakeholders. Central to these criticisms is the contention that the MBA is wholly out-of-touch with the “real world” and is irrelevant to the needs of practicing managers. Examining this contention, we investigated the relevancy of MBA curricula in relation to managerial competency requirements. Relying on an empirically derived competency model from 8,633 incumbent managers across 52 managerial occupations, our results showed that behavioral competencies indicated by managers to be most critical are the very competencies least represented in required MBA curricula. Findings …

The Milieu Of Managerial Work: An Integrative Framework Linking Work Context To Role Requirements., Erich Dierdorff, Robert Rubin, Frederick Morgeson

Erich C. Dierdorff

Theoretical and empirical efforts focusing on the interplay between work context and managerial role requirements have been conspicuously absent in the scholarly literature. This paucity exists despite over 60 years of research concerning the requirements of managerial work and with the rather universal recognition that work context meaningfully shapes organizational behavior. The authors developed a theoretical model linking different types of role requirements to different forms of work context. They empirically tested this framework with a nationally representative sample of 8,633 incumbents spanning 52 managerial occupations. Findings from hierarchical linear modeling analyses demonstrated that discrete forms of context (task, social, …