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- Healthcare; health information technology; computerized physician order entry; decision support system; bar coding; patient safety; complexity theory; complex adaptive systems; medical error; adverse event; sentinel event; innovation; technology; risk management; failure mode effect analysis; root cause analysis; Medical Nemesis; Ivan Illich; Rogers; diffusion of innovation. (1)
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Articles 1 - 15 of 15
Full-Text Articles in Business
Creating Alternate In-Basket Forms Through Cloning: Some Preliminary Results, Filip Lievens, Frederik Anseel
Creating Alternate In-Basket Forms Through Cloning: Some Preliminary Results, Filip Lievens, Frederik Anseel
Research Collection Lee Kong Chian School Of Business
Research on constructing alternate forms of assessment center exercises is very scarce. This study examines the effectiveness of a cloning procedure (incident isomorphic approach) for developing alternate forms of a computerized in-basket. In this approach, original and alternate items are essentially similar (they are based on the same critical incident), while being superficially different (they are situated in a different context). Results showed there was no significant difference between the overall in-basket score across the alternate forms. In addition, these overall scores correlated .66, with projected estimates for the full in-basket approaching .80. Implications and limitations of the use of …
The Validity Of Assessment Centres For The Prediction Of Supervisory Performance Ratings: A Meta-Analysis, Eran Hermelin, Filip Lievens, Ivan T. Robertson
The Validity Of Assessment Centres For The Prediction Of Supervisory Performance Ratings: A Meta-Analysis, Eran Hermelin, Filip Lievens, Ivan T. Robertson
Research Collection Lee Kong Chian School Of Business
The current meta-analysis of the selection validity of assessment centres aims to update an earlier meta-analysis of assessment centre validity. To this end, we retrieved 26 studies and 27 validity coefficients (N=5850) relating the Overall Assessment Rating (OAR) to supervisory performance ratings. The current study obtained a corrected correlation of .28 between the OAR and supervisory job performance ratings (95% confidence interval .24 < =rho < =.32). It is further suggested that this validity estimate is likely to be conservative given that assessment centre validities tend to be affected by indirect range restriction.
Social Influences On Organizational Attractiveness: Investigating If And When Word Of Mouth Matters, Greet Van Hoye, Filip Lievens
Social Influences On Organizational Attractiveness: Investigating If And When Word Of Mouth Matters, Greet Van Hoye, Filip Lievens
Research Collection Lee Kong Chian School Of Business
Previous recruitment studies have treated potential applicants as individual decision makers, neglecting informational social influences on organizational attractiveness. The present study investigated if and under what conditions word-of-mouth communication matters as a recruitment source. Results (N = 171) indicated that word of mouth had a strong impact on organizational attractiveness, and negative word of mouth interfered with recruitment advertising effects. Word of mouth from a strong tie was perceived as more credible and had a more positive effect on organizational attractiveness. For potential applicants high in self-monitoring, word of mouth had a stronger effect when presented after recruitment advertising. Finally, …
Asymmetrical Effects Of Positive Job Experiences And Generalized Workplace Harassment On Well-Being, Grace Lemmon
Asymmetrical Effects Of Positive Job Experiences And Generalized Workplace Harassment On Well-Being, Grace Lemmon
Grace Lemmon
No abstract provided.
It's Not So Hard To Say Goodbye, M. Thulasidas
It's Not So Hard To Say Goodbye, M. Thulasidas
Research Collection School Of Computing and Information Systems
Staff retention is a major problem in the job market here. Our economy is doing well; our job market is red hot. As a result, new job offers are becoming more irresistible. At some stage, someone you work closely with — be it your staff, your boss or a fellow team member — is going to hand in that dreaded letter to the human resource (HR) department. Handling resignations with tact and grace is no longer merely a desirable quality, but an essential corporate skill today.
Asymmetric Discounting In Intertemporal Choice: A Query Theory Account, E. U. Weber, E. J. Johnson, K. F. Milch, Hannah H. Chang, J. C. Brodscholl, D. G. Goldstein
Asymmetric Discounting In Intertemporal Choice: A Query Theory Account, E. U. Weber, E. J. Johnson, K. F. Milch, Hannah H. Chang, J. C. Brodscholl, D. G. Goldstein
Research Collection Lee Kong Chian School Of Business
People are impatient and discount future rewards more when they are asked to delay consumption than when they are offered the chance to accelerate consumption. The three experiments reported here provide a process-level account for this asymmetry, with implications for designing decision environments that promote less impulsivity. In Experiment 1, a thought-listing procedure showed that people decompose discount valuation into two queries. Whether one considers delayed or accelerated receipt of a gift certificate influences the order in which memory is queried to support immediate versus delayed consumption, and the order of queries affects the relative number of patient versus impatient …
The Relationship Between Uncertainty And Desire For Feedback: A Test Of Competing Hypotheses, Filip Anseel, Filip Lievens
The Relationship Between Uncertainty And Desire For Feedback: A Test Of Competing Hypotheses, Filip Anseel, Filip Lievens
Research Collection Lee Kong Chian School Of Business
The relationship between uncertainty and desire for feedback was investigated in 2 studies. Results of Study 1 showed support for a curvilinear relationship. People were interested in feedback at high and low levels of uncertainty, as opposed to moderate levels of uncertainty, indicating the activation of both uncertainty reduction and self-verification motives. In Study 2, the curvilinear relationship with uncertainty was replicated for indirect feedback-seeking behavior. In contrast, we found a negative relationship between direct feedback seeking and uncertainty, moderated by certainty orientation. People seemed more motivated by self-verification vs. uncertainty reduction strivings, depending on their certainty orientation. These findings …
Newcomer Adjustment During Organizational Socialization: A Meta-Analytic Review Of Antecedents, Outcomes, And Methods, Talya N. Bauer, Berrin Erdogan, Todd Bodner, Donald M. Truxillo, Jennifer S. Tucker
Newcomer Adjustment During Organizational Socialization: A Meta-Analytic Review Of Antecedents, Outcomes, And Methods, Talya N. Bauer, Berrin Erdogan, Todd Bodner, Donald M. Truxillo, Jennifer S. Tucker
Business Faculty Publications and Presentations
The authors tested a model of antecedents and outcomes of newcomer adjustment using 70 unique samples of newcomers with meta-analytic and path modeling techniques. Specifically, they proposed and tested a model in which adjustment (role clarity, self-efficacy, and social acceptance) mediated the effects of organizational socialization tactics and information seeking on socialization outcomes (job satisfaction, organizational commitment, job performance, intentions to remain, and turnover). The results generally supported this model. In addition, the authors examined the moderating effects of methodology on these relationships by coding for 3 methodological issues: data collection type (longitudinal vs. cross-sectional), sample characteristics (school-to-work vs. work-to-work …
Identity’S Role In The Relationship Between Abusive Supervision And Family Outcomes, Grace Lemmon
Identity’S Role In The Relationship Between Abusive Supervision And Family Outcomes, Grace Lemmon
Grace Lemmon
No abstract provided.
Person-Situation Predictors Of Maximum And Typical Performance
Person-Situation Predictors Of Maximum And Typical Performance
L. A. Witt
No abstract provided.
Carelessness And Discriminability In Work Role Requirement Judgments: Influences Of Role Ambiguity And Cognitive Complexity, Erich Dierdorff, Robert Rubin
Carelessness And Discriminability In Work Role Requirement Judgments: Influences Of Role Ambiguity And Cognitive Complexity, Erich Dierdorff, Robert Rubin
Erich C. Dierdorff
Fundamental to effective human resource systems is the capture of data regarding work role requirements. However, previous research on factors that influence work role requirement judgments has been largely equivocal. From a sample of 203 incumbents, representing 73 unique occupations, we investigated 2 cognitive sources of influence on carelessness and discriminability in work role requirement judgments. We hypothesized that incumbents perceiving high role ambiguity would provide ratings that were more careless and showed less discriminability, and cognitively complex individuals would provide more careful and discriminating ratings. These influences were hypothesized to vary across different work descriptors and rating scales. Results …
Consensus In Work Role Requirements: The Influence Of Discrete Occupational Context On Role Expectations, Erich Dierdorff, Frederick Morgeson
Consensus In Work Role Requirements: The Influence Of Discrete Occupational Context On Role Expectations, Erich Dierdorff, Frederick Morgeson
Erich C. Dierdorff
Although role theory has long described how expectations shape role behavior, little empirical research has examined differences among work role requirements and how features of the discrete occupational context may influence the extent to which role expectations are shared among role holders. The authors examined consensus in work role requirements from a sample of over 20,000 incumbents across 98 occupations. They found that consensus systematically decreased as work role requirements ranged from molecular tasks to responsibilities to molar traits. In addition, they found that consensus in these work role requirements was significantly influenced by the amount of interdependence, autonomy, and …
Placing Peer Ratings In Context: Systematic Influences Beyond Ratee Performance, Erich Dierdorff, Eric Surface
Placing Peer Ratings In Context: Systematic Influences Beyond Ratee Performance, Erich Dierdorff, Eric Surface
Erich C. Dierdorff
Performance evaluation research indicates that variance in ratings may be attributable to systematic sources beyond the actual performance of the ratee. However, the majority of prior work compares ratings across sources and uses ratings from a single rating event. Using confirmatory factor analysis and multivariate latent growth modeling (MLGM), we specifically examine peer ratings from 740 participants on 5 performance dimensions across 3 distinct performance situations for systematic sources of variance beyond ratee performance. Results demonstrate that both ratee performance and the performance context have systematic effects, with contextual effects varying by how “strong” or “weak” the situation is for …
Does Prevalence Mitigate Relevance? The Moderating Effect Of Group Level Ocb On Employee Performance, William Bommer, Erich Dierdorff, Robert Rubin
Does Prevalence Mitigate Relevance? The Moderating Effect Of Group Level Ocb On Employee Performance, William Bommer, Erich Dierdorff, Robert Rubin
Erich C. Dierdorff
This article explores multilevel relationships between group-level OCB, individual-level OCB, and work performance. We also discuss conceptualizing OCB with regard to context and multiple levels of analysis. We hypothesize that group-level OCB moderates the relationship between individual-level OCB and job performance. Results based on 100 work groups in a manufacturing firm indicate that group-level OCB significantly moderated the relationship between individual-level OCB and job performance. Comparing contexts in which group-level OCB was rare with those in which it was prevalent, we found that high individual-level OCB yielded greater significant increases in job performance ratings when group-level OCB was rare.
Technological Iatrogenesis: New Risks Force Heightened Management Awareness, Patrick Albert Palmieri
Technological Iatrogenesis: New Risks Force Heightened Management Awareness, Patrick Albert Palmieri
Patrick Albert Palmieri
Iatrogenesis is a term typically reserved to express the state of ill health or the adverse outcome resulting from a medical intervention, or lack thereof. Three types of iatrogenesis are described in the literature: clinical, social and cultural. This paper introduces a fourth type, technological iatrogenesis, or emerging errors stimulated by the infusion of technological innovations into complex healthcare systems. While health information technologies (HIT) have helped to make healthcare safer, this has also produced contemporary varieties of iatrogenic errors and events. The potential pitfalls of technological innovations and risk management solutions to address these concerns are discussed. Specifically, failure …