Business Commons^™

Working Remotely And Corporate Culture Wars In The Post-Pandemic Era, David M. Savino, Danielle C. Foster

Journal of the North American Management Society

Organizational culture is a sacred element of any organization. It is the lifeblood and the guiding force that makes each organization unique in its ability to navigate day-to-day and longer-term perspectives of corporate operations. Strong cultures help identify direction and philosophy and provide confidence in how to proceed to pursue innovative ideas and solve problems. Since 2020, the core value and the strength of many organizational cultures have been tested as a result of the increased reliance on working remotely and the adoption of a hybrid model of business operations not previously utilized to a great degree. While many survived …

Supervision In A Virtual Workplace, Cynthia Parry

QIC-Takes

Some agencies have increased their use of telework due to office closures, a desire to decrease their carbon footprint, or because of the pandemic. This can add stress on supervisors as they have to manage staff virtually. Remote supervision requires changes in communication (both styles and tools) which can result in staff feeling micromanaged or neglected. Navigating these and other issues have been difficult for many child welfare agencies. The QIC-WD sites, like other child welfare agencies around the country, pivoted to virtual supervision quickly due to the pandemic. Most supervisors were unprepared for managing a virtual workforce and are …

The Relationship Between Social Isolation, Telecommuting Intensity Levels, Autonomy, And Job Satisfaction During The Covid-19 Pandemic, Kristy Williams

Dissertations

The COVID-19 pandemic forced workplaces to social distance, and millions of workers began telecommuting or working from home (Kniffin et al., 2021). Becker (2002) stated, “How well companies manage their human capital is a crucial factor in their success (p. 8).” The pandemic has profoundly affected human capital (Ballotpedia, 2021; Collings et al., 2021; Jesuthasan et al., 2020; Kniffin et al., 2021). This study examined the relationship between social isolation, telecommuting intensity levels, autonomy, and job satisfaction during the COVID-19 pandemic. The researcher attempted to answer the research question and objectives by conducting a quantitative correlation study using a survey …

The Effects Of At-Home Remote Work Environments On Human Cognitive Performance And Work Task Performance Based On Current Societal Conditions, Angela Arias

Doctoral Dissertations and Master's Theses

Home-based remote work systems present a unique set of cognitive performance and work task performance challenges to employees without remote work experience. The COVID-19 pandemic forced companies into transforming their work system structures, and their employee roles, without the preparation or education of the dynamics that surround home-based remote work systems. This thesis benefits the Human Factors community by investigating the effects of at-home remote-based work environments on cognitive performance, and work task performance, of employees who currently work remotely from home. A multimethod approach was employed to carry out this research. A survey was administered to home-based remote employees, …

Telework, Megan Paul

Umbrella Summaries

What is telework? Telework is a type of alternative work arrangement in which employees perform some or all of their job duties at an approved location other than their official worksite. Other labels for telework include telecommuting, remote work, mobile work, virtual work, distance work, distributed work, work from/at home, and flexplace, though definitions can vary (e.g., Allen, Golden, & Shockley, 2015). Telework arrangements can be informal and determined through individual agreements or formal, as part of a more structured program. Formal arrangements may be governed by federal or state statute, executive orders, organizational policy, or collective bargaining agreements. The …

Work-Life Balance: Perceived Differences Of Teleworkers And Non-Teleworkers, Christian Paul Lagarde

Dissertations

As the growth in the number of dual-career couples continues, couples attempt to balance the demands of career and family (Berlato & Corrêa, 2017). A healthy work environment potentially supports a positive work-life balance for employees. Supportive work environments increase morale, job satisfaction, job retention, productivity, as well as a fulfilling family life (Molla, 2015). Failure to assist employees with finding work-life balance risk the loss of a positive work environment for a company’s employees and the entire organization. Therefore, this human capital study seeks to build on the current research surrounding assisting organizations to find work-life balance for their …

Washington Progress Update – Telework In Action, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The vast majority of the U.S. workforce (80%) says they would like to telework at least part-time, according to research by Global Workplace Analytics. Although not all jobs are conducive to telework, the Washington State Department of Children, Youth & Families (DCYF) is working with the QIC-WD to design, implement, and research the impacts of telework as a strategy to support and retain the child welfare workforce. Implementing telework is more complicated than giving staff a laptop and a cell phone and telling them to check in with their supervisor. This post summarizes what actions DCYF is taking to implement …

Washington Selects A Workforce Intervention: Telework, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Washington State Department of Children, Youth, and Families (DCYF) will be implementing and testing the effectiveness of telework for child welfare field operations staff and their supervisors. DYCF is a stateadministered system with a total of 3,075 employees. There are approximately 1,600 field operation staff and 260 field operation supervisors that make up the majority of the child welfare workforce in the agency. A comprehensive workforce needs assessment showed a strong desire among employees to be able to work from home or an alternate work site. A telework policy existed but was inconsistently implemented, and the majority of employees …

Examining Managerial Leadership Behavior, Perceived Proximity, And Job Satisfaction In Distributed Work Arrangements, David D. Macauley

Human Resource Development Theses and Dissertations

More than 70% of all employers and managers utilize flexible or distributed work arrangements (Greenfield, 2017; World at work, 2017). Yet, it appears that few organizations are prepared to manage the relationship elements that come with a distributed workforce (Boss, 2017; Miller & Campell, 2013). Using structural equation modeling and data from 838 participants, the study examined the relationship between managerial behavior, perceived proximity, and job satisfaction within organizations that utilize distributed work. The results indicate that managerial behavior has a positive relationship with perceived proximity and employee job satisfaction and supports previous literature showing perceived proximity to be more …

An Examination Of The Influences Of Organizational, Supervisor, And Coworker Support On The Relationship Between Flexible Work Arrangements And Turnover Intention Of Civilian Federal Employees, Marvin Bontrager

Human Resource Development Theses and Dissertations

Technological advancements and a rapidly changing workforce have created the need for researchers and practitioners to continually examine how work is designed, managed, and accomplished. As increased work demands have blurred the lines between work and family domains, stressors can create conflict between these environments. Flexible work arrangements (FWAs) represent one of the work-family benefit programs offered by employers to alleviate work-family conflict and provide flexibility to workers.

This study examined the relationships between multiple support measures (organizational, supervisor, and coworker) and turnover intention in the context of FWAs. The study’s hypotheses predicted negative relationships between the support measures and …

Management And Telework, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This chapter discusses telework as a desirable option for workers and a valuable tool for employers to attract and retain employees. Telework's many benefits are appealing to technologically competent and confident workers. Managers may be concerned with employee accessibility, productivity and possible loss of management roles (Arnold, 2006). When Yahoo CEO Marissa Meyer banned working from home, it was described as a step backward that countered studies of increased productivity, retention and job satisfaction that could demoralize the workers (Cohan, 2013; Gaudreau, 2013). An overview of benefits, incentives, organizational examples as well as possible deterrents and management resistance are identified.

Flexible Working: What Does It Mean To The Worker And The Workplace?, Paul Kent

Masters

Separation of work and personal life is becoming more difficult. With the advances in technology, the use of personal devices for work, the mobility of work devices and the ability to remotely work for many, this research poses a question. What does Flexible Working mean to the worker and the workplace? Legislatively, Irish workers are protected by the Organisation of Working Time Act (1997). From the evidence in this study, however, this is often a law that is disregarded and has questionable applicability in modern working life. The study looks at how the current worker manages their time and contrasts …

Teleworking: An Examination Of The Irish Dichotomy, Deirdre O'Donovan, Angela Wright

Dept. of Organisation & Professional Development Publications

Changing demographics and labour market structures are placing increased pressure on identifying work/life balance solutions, while global competition is forcing companies to look beyond traditional solutions to search for competitive advantage. Recent rapid technology developments facilitate a strategic application of teleworking, which, in suitable organisations, would appear to alleviate both of these issues. Despite this, the limited evidence that exists in the telework literature indicates a dearth of telework in Irish companies, and recent research on the reasons for this, form a gap in the literature.

This study, empirically examines the key factors that influence the extent of telework in …

Will Telework Help To Recruit Millennial Employees?, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This study depicts the attitudes of Millennials toward teleworking. It seems a natural fit for a generation touted as computer literate, interested in a balance of work/ life activities and conscious of environmental issues to consider teleworking for their employment. This paper reviews major points of teleworking and Millennial perceptions. Students from a northeast liberal arts university were surveyed. The results provide important considerations for managers of this cohort.

A Content Analysis Of Telework Theory And Literature, Susan R. Madsen

Susan R. Madsen

The purpose of this review is to explore the literature related to telework and its benefits, challenges, and implications for individuals, work groups, and organizations. It investigates the possible implications of telework to human resource theory and practice. It lists a number of theories/models and discusses concerns about the lack of researched theoretical frameworks. Finally, after the benefits and challenges are reviewed, human resource recommendations and contributions are presented.

The Benefits, Challenges, And Implications Of Teleworking: A Literature Review, Susan R. Madsen

Susan R. Madsen

Flexible work arrangements are becoming more important to entrepreneurs today. However, effective new business owners are taking more time to consider the pros and cons of these arrangements. The purpose of this review is to explore the literature related to telework and its benefits, challenges, and implications for individuals, work groups, and organizations. It investigates the possible implications of telework to management theory and practice. It lists a number of theories/models and discusses concerns about the lack of researched theoretical frameworks. Finally, after the benefits and challenges are reviewed, recommendations and contributions are presented.