Business Commons^™

The Impact Of Employee Engagement On Job Performance And Organisational Commitment In The Egyptian Banking Sector, Dr. Maha Ahmed Zaki Dajani

Business Administration

During the past two decades, employee engagement became a very popular managerial construct. Organisations use different engagement building tools in order to stay competitive and improve performance. Though there is an increasing contribution in human resource consulting agencies on the concept of employee engagement, yet there is a shortage of academic studies on that construct, especially in emerging economies countries. This engagement gap grew more in importance amidst the waves of ongoing recession and resource scarcity battles prevailing in the Middle Eastern Region, in general, and in Egypt in particular. This is an exploratory study that aims to identify the …

Transformational Leadership Increases Self-Determination And Positively Impacts Hospitality Frontline Employees, Xiao Zhang

UNLV Theses, Dissertations, Professional Papers, and Capstones

This professional paper presents literature by exploring the role of self-determination theory between the relationship of transformational leadership and hospitality employees’ well-being. It integrates the present research on leadership style, needs theory and well-being and provides useful and meaningful information for executives and organizations who are dedicated to improve employees’ well-being.

Perspective: Influencing Systemic Change, Lilliam Lowery, Ed. D.

Leadership Hour at Otterbein University

Dr. Lowery comes to FutureReady Columbus from the Maryland State Department of Education, where she served as state superintendent of schools. Under her leadership, Maryland has consistently finished among the nation’s top performing state school systems, according to Education Week’s Quality Counts, the most comprehensive assessment of the state of American education.

"You Wouldn't Like Me When I'M Sleepy": Leader Sleep, Daily Abusive Supervision, And Work Unit Engagement, Christopher M. Barnes, Lorenzo Lucianetti, Devasheesh P. Bhave, Michael S. Christian

Research Collection Lee Kong Chian School Of Business

We examine daily leader sleep as an antecedent to daily abusive supervisory behavior and work unit engagement. Drawing from ego depletion theory, our theoretical extension includes a serial mediation model of nightly sleep quantity and quality as predictors of abusive supervision. We argue that poor nightly sleep influences leaders to enact daily abusive behaviors via ego depletion, and these abusive behaviors ultimately result in decreased daily subordinate unit work engagement. We test this model through an experience sampling study spread over ten work days with data from both supervisors and their subordinates. Our study supports the role of the indirect …

Cultural Context's Influence On The Relationships Between Leadership Personality And Subordinate Perceptions, Victoria J. Smoak

Doctoral Dissertations

Fascination with leadership and the pursuit of its understanding have been common across disciplines throughout history (Bass & Stogdill, 1990). Studying leadership in an organization provides value in understanding its relation to outcomes such as employee attitudes (Podsakoff, MacKenzie, & Bommer, 1996), individual performance (Tierney, Farmer, & Graen, 1999) and organizational performance (Day & Lord, 1988; Sully de Luque, Washburn, Waldman, & House, 2008). Leadership is suggested to be the underlying human factor key to organizational effectiveness (Hogan & Kaiser, 2005). In spite of the vast body of literature, much remains to be understood, especially understanding context (McCall & Hollenbeck, …

“If You Don’T Hear From Me You Know You Are Doing Fine”: The Effects Of Management Nonresponse To Employee Performance, Timothy R. Hinkin, Chester A. Schriesheim

Timothy R. Hinkin

A study of 243 employees of two different hospitality organizations compared the effects of managers’ giving feedback with no comments at all (favorable or unfavorable). The study found that feedback, formally known as contingent reinforcement, improves performance even when that feedback involves negative or corrective comments. Echoing previous studies, this research found a positive relationship between contingent rewards and workers’ effectiveness and satisfaction. Moreover, contingent punishment also had a small positive relationship with effectiveness and satisfaction. Going beyond previous work, however, this study found that managers’ omission of any commentary on good performance has a direct, albeit moderate, negative relationship …

Work Groups And Teams In Organizations: Review Update, Steve W. J. Kozlowski, Bradford S. Bell

Bradford S Bell

This review chapter examines the literature on work team effectiveness. To begin, we consider their nature, define them, and identify four critical conceptual issues—context, workflow, levels, and time—that serve as review themes and discuss the multitude of forms that teams may assume. We then shift attention to the heart of the review, examining key aspects of the creation, development, operation, and management of work teams. To accomplish objectives of breadth and integration, we adopt a lifecycle perspective to organize the review. Topics involved in the team lifecycle include: (1) team composition; (2) team formation, socialization, and development; (3) …

Enhancing The Cohesiveness Of A Cognitive Diverse Team: The Role Of Leadership, Upatham Atiwate

Human Resource Development Theses and Dissertations

Researchers have been interested in the concepts of leadership, cognitive diversity, and team cohesiveness and much research has been done in these areas separately. The uniformity of the topics is still lacking in terms of the relationship among these variables. This research set out to explore the relationship between cognitive diversity and team cohesiveness as it was enhanced by the different leadership characteristic traits. These leadership characteristic traits consisted of charisma, individualism, and empowerment. The multiple regression analysis method was used to study the relationship among these variables. Based upon data collected from a sample of 1,015 participants in six …

Ryanair Holdings, Nicole Blake Tran, Jamie Perkinson, Caron Sinnenberg, Lionel Tarcia, Jeffrey S. Harrison

Robins Case Network

The crass Irish CEO of Ryanair presides over a modern miracle. Ryanair, with its ridiculously low prices and poor reputation for service, has become one of Europe’s largest and most successful airlines. Employees pay for their own training, flights are cancelled if they won’t be full enough to be profitable, and the concept of “no frills” is heartily embraced. However, some new competitors have come on the scene, and Ryanair may be forced to improve its service and reputation to keep up.

A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France

Antioch University Full-Text Dissertations & Theses

In this world of global interconnectedness women continue to develop cross-cultural careers and their experiences impact and influence global scholarship and practice. Through this study, the relationships, resources, and characteristics that support female expatriate success were explored, with additional focus on the role of mentor and coach relationships. The mixed-methods study was conducted using a sequential approach to research that began with one-on-one semi structured interviews with ten professional women from the United States and Canada working or formerly working in China and Hong Kong. A survey was designed based on the interview findings. Professional women from western countries working …

Powerlessness Within A Budget-Driven Paradigm: A Grounded Theory Leadership Study From The Perspective Of Michigan Corrections Officers, Timothy Michael Eklin

Antioch University Full-Text Dissertations & Theses

This study explored the lived-experiences of 15 correctional officers and 5 sergeants working in adult state-operated prison facilities in Michigan. In particular, this qualitative grounded theory study revealed the impact that budget driven decision-making had on the lives of correctional officers: its effect on institutional custody, security, and safety. The study finds that many recent policy changes resulted in a sense of powerlessness expressed by the participants of the study. Participants found themselves in a precarious position, situated in between the prison population and the administration. Having an understanding of how correctional officers make meaning of their work in relation …

Mcgregor's Theory X/Y And Job Performance: A Multilevel, Multi-Source Analysis, Leanna Lawter, Richard J. Kopelman, David J. Prottas

WCBT Faculty Publications

McGregor's Theory X/Y (1957; 1960/1985; 1966; 1967), one of the most famous theories of motivation and leadership, has had a profound effect on managerial thinking over the past fifty years. Yet the effect of X/Y attitudes on job performance has never been empirically demonstrated. The present research investigates whether X/Y attitudes and X/Y behaviors-examined as two distinct constructs-are related to job performance. Further, the present research uses a multilevel, multi-source design to examine via hierarchical linear modeling the performance effects of McGregor's (1957; 1960/1985; 1966; 1967) theorizing about managerial assumptions (and behaviors) at both individual and workgroup levels. As predicted, …

The Landwarnet School, The Army Learning Model, And Appreciative Inquiry: How Is A Centralized Training Organization Improved By Introducing Decentralization?, Lisa Jayne Stamper

Electronic Theses and Dissertations

This exploratory, qualitative case study describes how a centralized training organization (LandWarNet School) was improved by introducing decentralization (Army Learning Model) toward “the best competitive position” or "sweet spot," defined by Brafman and Beckstrom (2006) as “enough decentralization for creativity, but sufficient structure and controls to ensure consistency” (pp. 189, 191). Any presence of the six chaordic elements of a decentralized organization, as described by Hock (1999), was also considered.

LandWarNet School (LWNS) trains approximately 6000 US Army Soldiers annually and is centrally organized. The new Army Learning Model (ALM) is a vision for a more decentralized training approach where …