Business Commons^™

Progress For Women And Leadership In Qatar, Susan R. Madsen, Linzi Kemp

Susan R. Madsen

The purpose of this study was to research the state of affairs in Qatar in terms of the presence (or absence) of women in senior business leadership positions generally, and also where they are located within organizations (e.g., board members, chief officers, vice presidents, top management, division or unit heads). It is based on data mined from a major database in the Middle East North Africa (MENA), that tracks information about public and private companies in that region.

How Union Leaders View Job Training Programs, John E. Drotning, David B. Lipsky

David B Lipsky

How do local union leaders view manpower training programs for hard-core-disadvantaged blacks? How do they perceive their members' attitudes towards these training programs? Do unions block the implementation of job training, or do they support it? What are the union leaders' views on special treatment and double work standards for the hard-core-disadvantaged black trainees? How difficult do union leaders think it will be for these trainees to achieve the educational standards set by the firms? We, along with Myron D. Fottler, explored some aspects of these questions in fairly intensive interviews with 51 local and regional union leaders in western …

Women And Leadership In Bahrain, Susan R. Madsen, Linzi Kemp

Susan R. Madsen

Most leaders in public, private, and social sectors across the globe now acknowledge the importance of developing both men and women for formal leadership positions, and scholars (e.g., Bass, 1990; Bennis, 1989) have conducted leadership studies for decades in various disciplines (e.g., education, management, psychology) to better understand how to effectively do this. Within the human resource development (HRD) field, Kowske and Anthony (2007), Ardichvili and Manderscheid (2008), and Madsen (2009, 2012a, 2012b) have specifically highlighted the importance of studying leadership development within the United States of America and beyond. Yet, studies coming from any discipline about developing women leaders …

The Ups Approach To Employee Relations, Singapore Management University

Perspectives@SMU

But at UPS, the management starts off every meeting by reciting one of the policies in the company’s policy handbook that contains guidelines on how to handle employees, stakeholders and customers. Mary Yeo, vice president of supply chain operations at UPS South District, said at a talk presented at Singapore Management University (SMU): “This is a reminder to all of us working at UPS that we cannot overlook any important matters happening in our environment by simply forgetting the good culture at UPS.”

A Narrative Approach To Delivering Bad News In Organizations: Effective Or Not?, Michael S. Carriger

WCBT Faculty Publications

Purpose: This paper presents empirical evidence for the use of narrative to deliver bad news within an organization, specifically bad news about layoffs. The attempt is to extend previous empirical work, using narrative by senior leadership to convey corporate strategy, to a different leadership challenge and further explicate a model for understanding the effectiveness of narrative as a leadership communication tool. Design/Methodology/Approach: The paper presents further original research on the effectiveness of narrative as a leadership tool. And theoretical implications for leaders seeking effective communication tools are explored. Findings: Data presented to substantiate that narrative use, as opposed to a …

The Relationship Of Servant Leadership Attributes To Sales Performance Of Salespersons In The Healthcare Industry In 2011, William R. Auxier

Dissertations

Problem. Servant leadership scholars have claimed that servant-led business organizations are more financially viable, but these claims are based on anecdotal evidence. This quantitative study examines the relationship of servant leadership to revenue generation in business organizations by analyzing the predictability of servant leadership attributes on sales performance. This was accomplished by studying salespersons in the healthcare industry.

Method. One hundred ninety-four study participants completed questionnaires providing quantitative measurements of the seven factors of servant leadership: (a) developing and empowering others, (b) humility, (c) authentic leadership, (d) open participatory leadership, (e) inspiring leadership, (f) visionary leadership, and (g) courageous leadership, …