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UNLV Theses, Dissertations, Professional Papers, and Capstones
Case studies; Corporate culture; Excellence; Hospitality industry; Organizational behavior; Restaurant management
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Market Feasibility Studies: Hospitality Decision Making, Kim Mangino
Market Feasibility Studies: Hospitality Decision Making, Kim Mangino
UNLV Theses, Dissertations, Professional Papers, and Capstones
The specific purpose of this paper was to create a teaching case, while analyzing data that was collected in an effort to determine whether or not the particular organization had achieved “excellence.” The resulting teaching case aims to be an additional resource in organizational behavior and mainstream business classes across the globe, as it provides an example of a highly successful company that is facing basic, fundamental organizational issues. Ideally, this research will provide readers with an avenue for scrutinizing major issues in the hospitality industry and potential solutions. The case is most appropriate for upper division undergraduates or graduate …