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UNLV Theses, Dissertations, Professional Papers, and Capstones
Business ethics; Employee morale; Hospitality industry; Hotels – Employees; Job satisfaction; Social responsibility of business
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How Corporate Social Responsibility Influences Employee Job Satisfaction In The Hotel Industry, Chia-Chun Saprina Chiang
How Corporate Social Responsibility Influences Employee Job Satisfaction In The Hotel Industry, Chia-Chun Saprina Chiang
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of this paper is to investigate whether strategic CSR programs in the hotel industry influence individual job satisfaction. Based on Valentine and Fleischman’s study in company ethics programs and employees’ perceived CSR, job satisfaction is related to many significant organizational factors and is usually a major concentration of business research that investigates employee-based phenomena (Valentine & Fleischman, 2008, p. 160). In addition, this paper will seek for the literature supporting the positive correlation between a company’s strategic CSR activities and its employees’ job satisfaction. In other words, this study will identify whether and how employees’ perceptions of their …