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- Call centers – Employees; Emergency communication systems; Fire dispatchers; First responders; Police dispatchers (1)
- Casinos – Personnel management; Employees—Recruiting; Employee selection; Manpower planning; Nevada – Las Vegas; Resorts – Personnel management; Wynn Resorts (Nev.) (1)
- China – Hong Kong; China – Macau (Special Administrative Region); Hospitality industry; Hotels – Employees – Training of; Tourism (1)
Articles 1 - 3 of 3
Full-Text Articles in Business
Grand Hyatt Hong Kong Training Academy: Achieving Business Results, Vida W. Chow
Grand Hyatt Hong Kong Training Academy: Achieving Business Results, Vida W. Chow
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of this study is to identify the essential elements, both tangible and intangible, of establishing a training academy at the Grand Hyatt Hong Kong in order to achieve business objectives in a rapidly changing and competitive global environment in the hospitality industry. With the phenomenal growth of the tourism industry in Hong Kong, Macau, and the neighboring area in China, there is a growing competition in acquiring, retaining, and developing talents in the labor market. Having a well-established training academy is not only critical in consistently delivering the brand promises to the external customers, it is also fundamental …
The Hiring Of Wynn Las Vegas, Robert E. Murray Iii
The Hiring Of Wynn Las Vegas, Robert E. Murray Iii
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of this study is to examine the various human resource processes and systems that were established by Wynn Las Vegas. With a hiring of this magnitude the human resource team at Wynn faced many unique challenges. This study records these difficulties and also the decisions that were made that allowed Wynn to overcome these obstacles. Through the examination of the Wynn Las Vegas process this study will also give other employers who are considering doing a large scale mass hiring some ideas on what they should expect regarding on line hiring. It will also show how other executives …
Public Safety Communications Center Staffing: Do We Have An Emergency?, Steven L. Herrin
Public Safety Communications Center Staffing: Do We Have An Emergency?, Steven L. Herrin
UNLV Theses, Dissertations, Professional Papers, and Capstones
The 911 Public Safety Communications Specialist, operator, call taker, dispatcher, or whatever title these behind-the-scenes professionals operate under, they are indeed, the first public safety responder. Whether it is for police protection during criminal activity, fire extinguishment to save a burning house and rescue the victims, or paramedic treatment to remediate a life-threatening medical incident, the first contact the vast majority of these callers will have is with the 911 System.
Dr. Jeff Clawson, president of the National Academies of Emergency Dispatch, and creator of the Medical Priority Dispatch System (MPDS) first coined the term “first, first responder”1 to describe …