Business Commons^™

Narrative Feedback In Subjective Performance Evaluations: Do Ratings Change The Narrative?, Kyle Stubbs

Doctoral Dissertations

Several high-profile companies are leading the charge to remove subjective performance ratings from their performance management processes leaving only narrative evaluations. Using two experiments, I investigate the effects of the ratings on narrative evaluations supervisors provide. In chapter 1, I test theory on supervisor goal attainment to learn how simultaneously providing a performance rating affects the narrative evaluation supervisors provide to employees. In supervisors’ seeking of honesty and social cost reduction goals, I predicted the favorability of narrative evaluations to depend on the presence of ratings and the purpose of the performance evaluation. I used psychological licensing and process accountability …

Rethinking Person-Organization Fit: Operationalization And Measurement Of Perceived Organizational Fit, Ben Bulmash

Doctoral Dissertations

Person-environment (PE) fit research embodies the premise that attitudes and behaviors result not from the person or environment separately, rather, from the relationship between the two. Person-organization (P-O) fit is a key facet of PE fit, which pertains to the similarity or match between individuals and their organizations. A major area of P-O fit research studies the employees’ perception of fit. This line of work asks people to report their fit with the organization, and then correlates this measurement with outcomes of interest such as job satisfaction, intention to leave, and organizational commitment. While fit researchers tend to pay little …

Understanding The Effects Of Regulatory Focus On Proactive Behavior, Brian P. Waterwall

Doctoral Dissertations

Over the past decade, motivation research has focused on what motivates employees to engage in behaviors that fall outside of ones' job/task requirements and bring about meaningful change in the organization's environment, proactive behaviors (Bateman & Crant, 1993; Crant, 2000). Recently, regulatory focus theory has received considerable research attention because of its potential to explain additional variance in behavior beyond other motivational constructs. Regulatory focus theory suggests that during goal striving, people will display behaviors associated with their current motivational state. Drawing from prior research examining motivation and behavior, I propose and test a model that examines the effects of …

The Role Of Mentoring For Women In Upper Management In The National Basketball Association (Nba), Manuela Picariello

Doctoral Dissertations

Despite years of progress by women in the workforce, climbing the corporate ladder is still a very daunting task for most women (Eagly & Carli, 2007; Evans, 2010; McKinsey Report, 2013), and occupational segregation still exists (Davidson & Burke, 2011). Research studies have reported that mentoring in general is critical to upward mobility (Allen, Eby, O’Brien, & Lentz, 2008; Allen, Eby, Poteet, Lentz, & Lima, 2004; Eby, Allen, Evans, Ng, & DuBois, 2008). To date there has not been a study with a focus on mentoring and female executives in professional sport. In the 2014 Racial and Gender Report Card …

Evaluating Indicators Of Job Performance: Distributions And Types Of Analyses, Richard J. Chambers Ii

Doctoral Dissertations

Distributions of job performance indicators have historically been assumed to be normally distributed (Aguinis & O'Boyle, 2014; Schmidt & Hunter, 1983; Tiffin, 1947). Generally, any evidence to the contrary has been attributed to errors in the measurement of job performance (Murphy, 2008). A few researchers have been skeptical of this assumption (Micceri, 1989; Murphy, 1999; Saal, Downey, & Lahey, 1980); yet, only recently has research demonstrated that in certain specific situations job performance is exponentially distributed (Aguinis, O'Boyle, Gonzalez-Mulé, & Joo, 2016; O'Boyle & Aguinis, 2012). To date there have been few recommendations in the Industrial-Organizational Psychology literature about how …

Examining The Nature And Consequences Of Interfunctional Bias In A Corporate Setting, William Adam Powell

Doctoral Dissertations

Interfunctional bias is examined in this dissertation as a potential barrier to interfunctional cooperation. Interfunctional cooperation is desirable in modern corporate organizations as a contributor to effective service delivery, operations planning, and sales performance. Interfunctional stereotyping, prejudice, and discrimination are hypothesized to relate positively, and together provide the bias-based theoretical basis through which barriers to interfunctional cooperation can be more thoroughly understood. Based on the extant literature in marketing and psychology, competing models of interfunctional bias are developed and hypothesized. In the first of three studies a questionnaire-based survey of supply chain employees’ perceptions of salespeople permitted the examination of …

The Effect Of Corporate Social Performance On Acquisition Performance, Sammy G. Muriithi

Doctoral Dissertations

In this dissertation, I investigate the impact that corporate social responsibility (CSR) engagement may have on post-acquisition performance outcomes. I argue that prospective targets are among the audiences that observe the firm's corporate social activities and make judgments out of the signals portrayed by such activity. With prospective targets being largely more successful than their counterparts, it stands to reason that they would prefer to be acquired by successful firms that would likely assure benefits in the long term. The socially responsible acquirer would likely be viewed as the more attractive suitor since the established moral and reputational capital present …

Cultural Context's Influence On The Relationships Between Leadership Personality And Subordinate Perceptions, Victoria J. Smoak

Doctoral Dissertations

Fascination with leadership and the pursuit of its understanding have been common across disciplines throughout history (Bass & Stogdill, 1990). Studying leadership in an organization provides value in understanding its relation to outcomes such as employee attitudes (Podsakoff, MacKenzie, & Bommer, 1996), individual performance (Tierney, Farmer, & Graen, 1999) and organizational performance (Day & Lord, 1988; Sully de Luque, Washburn, Waldman, & House, 2008). Leadership is suggested to be the underlying human factor key to organizational effectiveness (Hogan & Kaiser, 2005). In spite of the vast body of literature, much remains to be understood, especially understanding context (McCall & Hollenbeck, …

A Theoretical And Experimental Investigation Of Efficiency, Equity, And Uncertainty In Tournaments, Nicholas Busko

Doctoral Dissertations

This dissertation consists of three essays centered around labor incentives that arise in relative compensation contracts. Chapter 1 poses the question: if devotion to a core competence were truly optimal, why would firms do otherwise? We argue that the behavior of drifting from the core may be motivated by the competitive incentives faced by managers who seek to rise within a firm. We find competition creates an incentive for a manager to look for less correlated opportunities that pull the firm in a new direction. In a symmetric equilibrium all managers behave this way, leading to lower expected output for …

The Relationship Between Hope And Self-Directed Learning In The Workplace, Vicki Martin Dieffenderfer

Doctoral Dissertations

This study investigated the relationship between self-directed learning and hope in the workplace. Participants completed two self-directed learning instruments, the Survey of Adult Learning Traits (SALT) (Hogg, 2008) and the Learner Self-directedness in the Workplace Scale (LSWS) (De Bruin & De Bruin, 2011), along with two hope scales, the Hope Trait Scale (Snyder et al., 1991) and the author-generated Workplace Learning Hope Scale. Correlation, ANOVA, and multiple regressions were used to test the relationship and differences between self-directed learning and hope, specifically within the domain of workplace learning. All instruments utilized in this study displayed sound internal consistency reliability. The …

The Effects Of Advertised Exclusivity On Consumer Behavior, Danny Clyde Upshaw Jr.

Doctoral Dissertations

Retailers routinely counter price competition by matching or beating competitors' prices. However, in addition to offering price-matching guarantees many retailers are increasingly adopting a differentiation or product assortment strategy of using "advertised retailer exclusive products" (AREPs) that are not directly comparable to competitor offerings. Such goods may offer added utilitarian and hedonic benefits to the consumer. With this tactic, products are advertised and labeled as "exclusive," but the nature of the exclusivity may range no further than an exclusive label to more pronounced differences, such as unique or additional features. However, the effectiveness of such tactics at: (1) decreasing search …

Interpreting, Stephanie Jo Kent

Doctoral Dissertations

What do community interpreting for the Deaf in western societies, conference interpreting for the European Parliament, and language brokering in international management have in common? Academic research and professional training have historically emphasized the linguistic and cognitive challenges of interpreting, neglecting or ignoring the social aspects that structure communication. All forms of interpreting are inherently social; they involve relationships among at least three people and two languages. The contexts explored here, American Sign Language/English interpreting and spoken language interpreting within the European Parliament, show that simultaneous interpreting involves attitudes, norms and values about intercultural communication that overemphasize information and discount …

Pay Communication: An Overview, Scale Development, And Analysis Of Its Influence On Workplace Deviance, Shelly A. Marasi

Doctoral Dissertations

Pay communication is an important yet complex organizational practice that assists organizations in achieving their compensation systems' goals and objectives (Gely and Bierman 2003). However, the management literature has neglected the pay communication concept, resulting in a scarce and undeveloped knowledge base on pay secrecy and pay openness. Given this opportunity, this dissertation focuses on pay communication and its influence on employee behaviors.

Chapter 2 presents an overview of the pay communication literature in the management discipline. A broader analysis of pay secrecy practices is provided since it is the practice primarily focused on in the pay communication literature, including …

Work/Family Conflict As A Predictor Of Employee Work Engagement Of Extension Professionals, April B. Martin

Doctoral Dissertations

This study utilizes stress theory to explore the effects of work-family conflict and family-work conflict upon the work engagement outcomes of employees. Using a web-based questionnaire with a primary data sample of 2,782 full time Extension professionals in 46 states, this study incorporates the structural equation modeling analytic technique. This study confirmed the single, second order work-family conflict construct consisting of six first order constructs of work-family time, strain and behavior and family-work time, strain, and behavior. The bi-directionality of work-family conflict and family-work conflict was sustained, as numerous research studies have recommended. The structural equation modeling analysis found the …

The Impacts Of Founding Teams' Characteristics, Types Of Opportunities, And Types Of Strategies On Firm Performance In New Business Ventures, Kyung-Moon Kim

Doctoral Dissertations

In this dissertation, I examine the impact of the characteristics of founding team on firm performance in new business ventures. In addition, this study investigates the moderating effects of the types of opportunities and the types of strategies on the relationships between founding teams' knowledge and firm performance. Although considerable research has examined the effects of founding teams' education and experience on firm performance, findings are inconclusive and disintegrated. Few studies have attempted to investigate the combined effects of these important factors on new ventures' performance and survival. As a result, this study investigates the impact of founding team knowledge …

The Correlates Of Work Role Stress With Employee Burnout, Engagement, Amy Rebecca Caponetti

Doctoral Dissertations

The current study assessed the effects of work role stress on burnout, engagement and turnover intention. In addition, the mediating effects of satisfaction with one’s supervisor were assessed. The Job Demands Resources theory was used as a basis for the construction of the current theoretical model. The study utilized a population of non-exempt employees from a large land grant university who worked at Research and Education Centers performing manual agricultural labor. This non-exempt population is a population that is largely overlooked in literature. Findings confirmed that work role stress does have an effect on burnout and engagement, but no effect …

Linking Authentic Leadership To Positive Employee Health, Behavioral Engagement, And Job Performance, Yan Liu

Doctoral Dissertations

In recent years, there has been increasing interest in the emerging field of positive organizational behavior. The field of Positive Organizational Behavior (POB) has its roots in the concept of "positive psychology" (Bakker & Schaufeli, 2008) but is more narrowly defined as "the study and application of positively oriented human resources strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvement in today's workplace" (Luthans, 2002, p.698). More and more researchers have begun to emphasize what is right with people rather than focusing on what is wrong with people.

Given this opportunity, this dissertation explicitly …

A Survey Of Tennessee Extension Agents’ Perceptions Of The Tennessee Extension Agent Performance Appraisal System, Joseph Leonard Donaldson

Doctoral Dissertations

This study aimed to describe extension agent perceptions of the Tennessee Extension Agent Performance Appraisal System. A survey instrument was developed to address the research questions. The instrument had two sections: Satisfaction with the Current Appraisal System (14 items) and Satisfaction with Appraiser Performance (7 items). The instrument was reviewed by an expert panel and pilot tested with a group of 39 extension agents. The instrument was deployed online to the study population.

The population studied consisted of all extension agents employed by the University of Tennessee and Tennessee State University in January, 2010 (N=312). The total completed responses were …

Detrimental Effects Of Interventions With The Corporate Governance Mechanisms Of Young Entrepreneurial Firms, Guclu M. Atinc

Doctoral Dissertations

The purpose of this study is to assess the post-IPO performance structures of young entrepreneurial firms. Based on the propositions of the signaling model, I propose that the firm IPO performance is a determining factor in post-IPO changes in ownership structures. Furthermore, I contend that the new owners that replace the original ones in young IPO firms will be prone to request changes in corporate governance mechanisms such as top management team membership and the boards of directors based on the need to have their own agents looking after their interests as recommended by the agency theory. Following these alterations …

Two Essays On Managerial Incentives, Hui Liang

Doctoral Dissertations

Jensen and Meckling (1976) and Jensen (1986) argue that the separation of ownership and control may generate agency problems between managers and shareholders. The equity-based compensation, by tying managerial wealth to firm long-run stock performance, can incentivize managers to be more receptive to undertaking value-increasing financial policies and to improving firm performance therefore can be used as an effective tool to achieve consonance between managers actions and shareholders interest. Over the last two decades, the increased prevalence of equity-based compensation in the form of stock and options, is partially due to an increased acceptance of the alignment effect of equity-based …

Examining The Relationship Between Work/Life Conflict And Life Satisfaction In Executives: The Role Of Problem-Focused Coping Techniques, Heather S Mcmillan

Doctoral Dissertations

Determining not only what makes people, but also how many people are, satisfied personally and with work has become an ongoing stream of research for both academics and practitioners. The idea of satisfaction is of such concern today that Gallup-Healthways conducts a survey, and reports, on the daily well-being of Americans (http://www.gallup.com/poll/106915/ gallup-daily-us-mood.aspx). Given the importance of satisfaction to individuals, organizations and society at large, it is imperative to understand the predictors and mediators of satisfaction. Research has been conducted on the negative (i.e., inverse) relationship between satisfaction and work/life conflict, as well as the positive relationship between coping and …

The Antecedents And Consequences Of Salesperson Deviance: A Question Of Fit, Mahmoud Darrat

Doctoral Dissertations

The linkages between salesperson-organization fit and salesperson deviance behaviors have not received adequate attention in the marketing literature. Salespeople can be viewed as either a tremendous asset for the realization of an organization's long term goals or as a potential threat to its overall success. This research addresses the importance of managing salesperson-organization fit in mitigating subsequent anti-normative behaviors. The study employs a conceptual model of sales-specific organizational congruence factors (work/nonwork demands fit, compensation structure fit, and values congruence) which drive salesperson deviance behaviors. The study examines how deviant behaviors are employed as a coping mechanism by salespeople who do …

Predicting Turnover Intent: Examining The Effects Of Employee Engagement, Compensation Fairness, Job Satisfaction, And Age., Mary L. Berry

Doctoral Dissertations

The current study assessed the moderating effects of Age and the mediating effects of Job Satisfaction on the relationship between antecedents Employee Engagement and Compensation Fairness and the outcome variable Turnover Intent. The theory of reasoned action and a theoretical framework for examining age-effects on employee attitudes were used as the theoretical underpinnings for the study. The study utilized a secondary data set with surveyed population including faculty (n = 1,229) from a land-grant institution holding the doctoral/research-extensive classification from the Carnegie Classification and serving about 42,000 students each year with graduates totaling more than 9,000 per year. Findings confirmed …

Generational Perceptions Of Productive/Unproductive Information Received From Management Through Different Communication Channels, Eva Lynn Cowell

Doctoral Dissertations

This exploratory study identified generational preferences for receiving information from management through different communication channels and determined if age predicted productivity for productive and unproductive information received through different communication channels. This is the first study to empirically examine the relationship between age cohorts, communication channel preferences, information categories, and productivity. Sample participants worked as Extension agents at a major land-grant university. The four generations represented in the sample utilized multiple communication channels and were geographically dispersed throughout the state. The survey was administered electronically and completed by 204 (74%) of the eligible 275 employees in the organization. Independent Samples …

Attitudes Related To Ceo Compensation, Donald S. White

Doctoral Dissertations

This dissertation examines attitudes of individuals related to Chief Executive Officer (CEO) compensation within the context of interactions between organizational variables (level of employee pay, firm performance, and corporate social responsibility) and individual-level variables (equity sensitivity, race similarity to CEO, and respondent's pay). Vignettes (see Appendix A) were created in which respondents will have an opportunity to express their opinions on the distributive justice of CEO pay. The CEOs presented in the vignettes represented non-specific companies and had the same level of high total compensation. The respondents provided opinions of CEO pay and information about their own pay on a …

An Investigation Of The Impact Of The Pace Of Change In Post -Ipo Corporate Governance On Firm Performance, Son A. Le

Doctoral Dissertations

In this study, I examine the impact of changes in post-IPO corporate governance on firm performance. Changes in corporate governance affect firm performance in various ways. Some theories such as agency and resource dependence theories predict that fast-paced change in post-IPO corporate governance will enhance firm performance. Other theories such as the resource-based view offer the opposite prediction that slowpaced change is more beneficial for firm performance. I, therefore, develop competing hypotheses regarding the impact of change in post-IPO corporate governance on firm performance.

IPO firms have unique characteristics. They are often small, young firms. As a matter of fact, …

The Application Development Outsourcing Contract Decision: The Effect Of Service Quality, Relationship Quality, Satisfaction, And Switching Costs On Continuation And Discontinuation Decisions, G. Dwayne Whitten

Doctoral Dissertations

Although the popularity of IT outsourcing has grown over the last two decades, approximately one third of outsourcing contracts are discontinued. This discontinuation of contracts has resulted in renegotiations with the original outsourcing vendor, switching to another vendor, and backsourcing, or the return of previously outsourced functions in-house.

IT outsourcing is expected to grow to a $160 billion industry in the United States alone by 2005. Given the conclusion by some researchers that so many outsourcing arrangements end in vendor switches or backsourcing, it is apparent that a large amount of money is being needlessly wasted. By better understanding the …

Transformational Leadership, Perceived Union Support, And Union Citizenship Behaviors: A Social Exchange And Social Identity Perspective, Nicholas William Twigg Jr.

Doctoral Dissertations

The objective of this dissertation is to empirically assess the relationship between transformational leadership and union citizenship behaviors from a social exchange and social identity perspective. The relationship was studied through a covenantal relationship perspective. Podsakoff, MacKenzie, Paine, and Bachrach (2000) suggested that there were conceptual similarities and differences in the relationships between transformational leadership, perceived organizational support, trust, intrinsic satisfaction, and commitment in an organizational citizenship behavior framework. This dissertation has developed and tested a model that provides a framework to describe the mechanism by which transformational leadership behaviors effect union citizenship behaviors through perceived union support, felt obligation, …

Cultural Diversity's Impact On Firm Performance: The Moderating Influence Of Diversity Initiatives And Socialization Tactics, Amy Mcmillan-Capehart

Doctoral Dissertations

The primary purpose of this dissertation is to test the hypothesized relationships between cultural diversity and firm performance. Specifically, this dissertation examines whether or not socialization tactics and diversity initiatives moderate the relationship between diversity and firm performance. This dissertation uses ROA, ROE, and employee productivity in order to capture an accurate picture of firm performance.

My second purpose is to test competing hypotheses that are based on different theories. Theories relating to diversity suggest that there may be both positive and negative effects of a heterogeneous workforce. Therefore, it is necessary to isolate those instances in which diversity can …

A New Construct Of Is Performance Measurement: Consonance Approach, Michael Weldon Boyd

Doctoral Dissertations

The purpose of this research is to create a subjective measurement system that can assist in the successful creation of new information systems (IS). That entails moving from the commonly used objective measures of success (time and money constraints) to subjective measures (people's perceptions). Literature in the social perception area and goal congruence area has provided a basis for changing the measurement of success. Due to major differences in how people react to stimuli and perceived outcomes the objective measures must evolve to include subjective observations.

This research uses a questionnaire to gather data about the perceptions of the stakeholders …