Business Commons^™

Performance Evaluation Models For Strategic Decision-Making: Towards A Hybrid Model, Geraldina Villalobos Quezada

Dissertations

Performance management systems serve strategic, administrative, and developmental purposes; therefore, their role in an organization cannot be overestimated. As a function of this strategic role, different evaluation models have been developed and implemented by organizations: BSC, CIPP, TQM, Six Sigma, and AOP.

Following a review of current evaluation theory and practice models that focus on improving strategic decision-making in organizations, four research questions were developed that sought to identify the interrelationships, evaluation components, evaluation indicators, data collected to support the evaluation,evaluation implementation protocols, quantitative and qualitative analyses, outcomes, and critical factors of the BSC and CIPP models.

A multiple case …

Job Satisfaction And Its Relationship To Organizational And Religious Commitment Among Workers At Northern Caribbean University, Donna Brown

Dissertations

Problem. Recruiting teachers and motivating them to stay in their jobs present a challenge to educational institutions in Jamaica. Given the importance of workers' satisfaction to the health of an organization and the link between job satisfactionand turnover rate, then an examination of job satisfaction at Northern Caribbean University (NCU) is a priority. Based on this background, the primary focus of this study was to investigate job satisfaction and its relationship to organizational and religious commitment among workers at NCU.

Method. This study utilized a quantitative, descriptive research design. A survey questionnaire was sent to all full-time administrators …