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Human Resource Development Professionals’ Competencies And Career Success In The Service Industry: A Qualitative Study, Cheryl Deponte
Human Resource Development Professionals’ Competencies And Career Success In The Service Industry: A Qualitative Study, Cheryl Deponte
Human Resource Development Theses and Dissertations
The purpose of this study was to explore HRD professionals’ competencies leading to career success through an examination of their lived experiences of working in the service industry and to provide implications for HRD research and practice. Two research questions guiding this inquiry included: How do HRD professionals in the service industry experience career success? And how do HRD professionals in the service industry define and experience competencies leading to career success? To answer the two research questions, I conducted semi-structured interviews with 20 HRD professionals in the service industry. I then transcribed and coded the interview data and identified …