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Human Resources Management

University of Northern Iowa

Theses/Dissertations

2013

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Where Loyalties Lie: A Study Of Workplace Dissent Through The Lens Of Loyalty, Katelyn L. Santy Jan 2013

Where Loyalties Lie: A Study Of Workplace Dissent Through The Lens Of Loyalty, Katelyn L. Santy

Dissertations and Theses @ UNI

This thesis studied organizational dissent through the lens of loyalty in order to examine the nuanced motivations of employees' choices to dissent. The goal of this work was to approach loyalty as a nuanced concept that provides a foundational motivation for employees' dissent. In order to understand the contextualized experience of dissent, I conducted individual interviews with 17 employees in the radiology department of a healthcare organization. I adopted a grounded theory approach to data analysis, yielding a series of major findings. First, participants described their loyalties in the workplace as multiple and involving four distinct dimensions: organizational loyalty, coworker …