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The State Of The Hospitality Industry 2021 Employment Report: Covid-19 Labor Force Legacy, Robertico R. Croes, Kelly Semrad, Manuel A. Rivera Oct 2021

The State Of The Hospitality Industry 2021 Employment Report: Covid-19 Labor Force Legacy, Robertico R. Croes, Kelly Semrad, Manuel A. Rivera

Dick Pope Sr. Institute Publications

The purpose of this study is to investigate the COVID-19 pandemic's ongoing impact on the U.S. hospitality industry. The report details the primary economic issues the industry faces as well as provides a unique workforce analysis that anticipates continued labor shortages as the country moves towards an endemic. The research was conducted using a national survey with almost 1,000 U.S. hospitality workers. The survey includes questions pertaining to COVID-19 related hospitality employee topics such as: the impact COVID-19 had on hospitality jobs, employees' intentions to leave the industry, employees likelihood to accept or look for a hospitality job, employees' perceived …


What Makes That Employee So Good? Identifying The Characteristics Of High Performance Hourly Employees In The Theme Park And Attraction Industry, Ady Milman Jul 2002

What Makes That Employee So Good? Identifying The Characteristics Of High Performance Hourly Employees In The Theme Park And Attraction Industry, Ady Milman

Dick Pope Sr. Institute Publications

Following the September 11th, 2001 events, the United States has seen the first decline in employment expansion in over a decade. The services industry lost 111,000 jobs, mainly in travel-related businesses like hotels (46,000) and auto services (13,000), in particular auto rental agencies and parking services (U.S. Department of Labor, 2001). The hospitality industry, like many other sectors of the service industry is faced with the challenge of recruiting and retaining employees. Employment in the theme park and attraction industry is not an easy task. Human resource professionals are challenged on a daily basis with unique task of recruiting, selecting, …


Hotel 2001 Wage And Benefit Survey, Dick Pope Sr. Institute For Tourism Studies Jul 2001

Hotel 2001 Wage And Benefit Survey, Dick Pope Sr. Institute For Tourism Studies

Dick Pope Sr. Institute Publications

During the summer months of 1994 through 2001, the Rosen School of Hospitality Management's Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida has conducted a survey of Central Florida hospitality industry properties regarding wage rates and employee benefits. This ongoing project has been sponsored by the Hotel Human Resource Association of Central Florida and has been supported by the Central Florida Hotel and Lodging Association. This comprehensive study solicits and reports data on wages and benefits from 410 hospitality organizations covering 120 occupational/hourly job titles and 47 management/supervisory positions. It also requests data on 29 …


Hotel: 2000 Wage And Benefit Survey, Stephen M. Lebruto, Steven W. Thornburg Jul 2000

Hotel: 2000 Wage And Benefit Survey, Stephen M. Lebruto, Steven W. Thornburg

Dick Pope Sr. Institute Publications

During the summer months of 1994 through 2000, the Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida has conducted a survey of Central Florida hospitality industry properties regarding wage rates and employee benefits. This ongoing project has been sponsored by the Hotel Human Resource Association of Central Florida and has been supported by the Central Florida Hotel Motel Association. This comprehensive study solicits and reports data on wages and benefits from 353 hospitality organization covering 120 occupational/hourly job titles and 46 management/supervisory position. The first final report in 1994 summarized data from 32 companies. The …


Wage And Benefit Survey, 1998, Stephen M. Lebruto, E. Taylor Ellis Jan 1998

Wage And Benefit Survey, 1998, Stephen M. Lebruto, E. Taylor Ellis

Dick Pope Sr. Institute Publications

During the summer months of 1994, 1995, 1996, 1997, and 1998, the Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida has conducted a survey of Central Florida hospitality industry properties regarding wages paid and employee benefits. This five year project has been sponsored by the Hotel Human Resource Association of Central Florida and has been supported by the Central Florida Hotel Motel Association. This comprehensive study solicits and reports data on wages and benefits from 364 hospitality organizations covering 119 occupational/hourly job titles and 45 management/supervisory positions. The first final report in 1994 summarized data …


Central Florida Hotel Personnel Association Wage And Benefit Survey 1996, Stephen M. Lebruto Aug 1996

Central Florida Hotel Personnel Association Wage And Benefit Survey 1996, Stephen M. Lebruto

Dick Pope Sr. Institute Publications

During the summer months of 1994, the Dick Poe Sr. Institutes for Tourism Studies at the University of Central Florida conducted a survey of Central Florida hotel properties regarding wages paid and employee benefits. The project was sponsored by the Central Florida Hotel Personnel Association and supported by the Central Florida Hotel and Motel Association. This comprehensive study solicited 293 hotels for data on wages and benefits on 118 occupational/hourly job titles and 34 management/supervisory positions. The final report, summarizing data from 32 hotels and companies was mailed to all participating properties on August 24, 1994. The Central Florida Hotel …


Central Florida Hotel Personnel Association Wage And Benefit Survey, 1995, Stephen M. Lebruto Jun 1995

Central Florida Hotel Personnel Association Wage And Benefit Survey, 1995, Stephen M. Lebruto

Dick Pope Sr. Institute Publications

During the summer months of 1994, the Dick Pope Sr. Institute for Tourism Studies at the University of Central Florida conducted a survey of Central Florida hotel properties regarding wages paid and employee benefits. The project was sponsored by the Central Florida Hotel Personnel Association and supported by the Central Florida Hotel and Motel Association. This comprehensive study solicited 293 hotels for data on wages and benefits on 118 occupational/hourly job titles and 34 management/supervisory positions. The final report was mailed to all participating properties on August 24, 1994. The Central Florida Hotel Personnel Association contracted again with the Dick …