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Human Resources Management

Sacred Heart University

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A Double-Edged Sword: Organizational Culture In Multicultural Organizations, Mary G. Trefry Jan 2006

A Double-Edged Sword: Organizational Culture In Multicultural Organizations, Mary G. Trefry

WCBT Faculty Publications


The primary premise explored in this paper is that organizational culture has the potentialfor even greater impact in multicultural organizations than mono-cultural ones because an organization's culture can intensify both the benefits and the challenges of employee cultural diversity, and thus indirectly, affect organizational performance, organizational learning and competitive advantage. The assumptions underlying this contention and relationships among variables that contribute to the impact are explored in this paper, along with practical organizational implications.

This study analyzes the dimensions of the 'vitality of development' of banking systems. Fuzzy synthetic decision analysis was used to construct and evaluate an index of …