Business Commons^™

Are Employee Assistance Programs An Effective Mechanism For Preventing, Managing And Alleviating Stress In The Workplace?, Carol O'Keeffe

Theses

According to the EAP Institute (2015), the rise in litigation related to occupational illnesses in the 1980’s has spurred companies to take employee health and well-being more seriously, which, subsequently, led to a growth in Employee Assistance Programs (EAPs). In particular, the employers' liability for workplace stress continues to be one of the growth areas in Irish employment law (CIPD, 2012), ultimately placing very substantial obligations on employers (Gorry, 2015). This includes the employer’s obligation to identify risk factors, and put in place remedial mechanisms for, preventing, managing and alleviating stress in the workplace.

This dissertation focuses on examining whether …

Do Non Management Employees Value The Performance Management System, Especially The Performance Appraisal System Within A Cork Call Centre?, Caroline Mehigan

Theses

The purpose of this thesis is to examine the topic of Performance Management, especially focusing on the non-management Performance Appraisal. The value associates place on the performance appraisal is assessed along with the views from both management and non management on performance appraisals. Organisations are very mindful of the important role employees can play in the success of their business and of course, in the reputation within the local market, therefore developing associate is vital for a number of reasons.

For this thesis, semi structured interviews took place with 23 associates, which consisted of management and non-management associates. The main …

The Affect Of Employee Engagement Among Support Staff In Cork University Maternity Hospital, Marion Josephine Cottrell

Theses

In recent years the academic research relating to employee engagement has flourished. Despite the increase in engagement literature, there is a gap concerning employee engagement regarding support staff categories. This dissertation focuses of the minority grouping, support staff

The research methodology for this study is a quantitative method. In addition, questionnaires were administrated to ninety support staff working in Cork University Maternity Hospital, with seventy contributing to the data for this study. Analysis of questionnaires resulted in the identification of a number of findings.

One significant finding of this research study was the discovery of an extra dimension affecting employee …

Adding Value For An Organisation Through Employee Engagement: A Case Study Of A Temporary Workforce, Hannah O'Shea

Theses

Over the last 10 years, the requirement for temporary workers has shown significant increases. Casual and part-time workers, on the live register, have increased during this period from 20,752 to 71,744. In March 2013 the numbers rose to 89,798, an all-time high in Ireland (Central Statistics Office, 2014). Consequently, it is becoming increasingly important to observe how organisations undertake engagement with temporary employees. This research study focusses on the employee engagement levels of a temporary agency workforce, working in an e-commerce organisation, on behalf of a third party agency. Questionnaires were completed by 55 temporary agency workers and three direct …

Workplace Well-Being: Examining The Mental And Psychological Health And Safety Of Non-Unionised And Unionised Employees, Peter O'Mahony

Theses

A quantitative case study was conducted to gain a deeper understanding of the mental and psychological health and safety of non-unionised and unionised employees within the researcher's organisation, a multi-national pharmaceutical company based in Ireland. One hundred and sixty-seven employees and seven senior managers were surveyed to explore their perspectives of psychological health and safety risks in the workplace across thirteen different psychosocial factors which are known to either have positive or negative effects on the psychological health and well-being of an employee.

The Guarding Minds at Work (GM@W) online survey resources were considered appropriate methods to collect the necessary …

Impact Of The Agency Worker Directive In Ireland, Laura Harney

Theses

The use of temporary agency workers in Ireland has increased consistently in Ireland over the last 20 years. They provide a readily available, flexible and skilled resource that can help businesses to meet market demands quickly and effectively.

On December 11th 2011 the Protection of Employees (Temporary Agency Worker) Act 2012 came into effect in Ireland. This Act transposed the Directive on Temporary Agency Work (2008/104/EC) and it stated that all temporary agency workers must have equal treatment, in relation to their basic working conditions, as if they had been directly recruited by the hirer to do the same job. …

Generation Y Perceptions Of The Traditional Career Model, Aoife Kelliher

Theses

Generation Y will be expected to play the most significant role in the work place as their careers develop and older generations retire. Much of the research carried out on their work related values and career progression to date has relied on the viewpoints of Generation Y as undergraduates, prior to gaining substantial experience in the work place. This study responds to Ng and Gossett’s (2013) call for further research into the values, attitudes and expectations of young people as they will emerge as leaders of tomorrow. The purpose of the study is to examine if the traditional career model …

Diversity, Inclusion And Organizational Citizenship Behaviours: A Study Of Nurses In The Irish Healthcare Sector, Deirdre O'Donovan

PhDs

This thesis focuses on inclusion, national culture and Organizational Citizenship Behaviour (OCB) in the Irish healthcare sector. Due to the high number of migrant nurses employed in the sector, the level of understaffing and subsequent requirement for effective performance and behaviours, the Irish healthcare sector was chosen as the primnary focus for the research. In particular, the study draws on in-depth interviews undertaken with 37 nurses and midwives, from four cultures, currently employed in hospitals in Cork. Analysis of the interviews resulted in the identification of a number of findings. One significant finding concerns the identification of a set of …

Generation Y Perceptions Of The Traditional Career Model, Aoife Kelliher

Masters

Generation Y will be expected to play the most significant role in the work place as their careers develop and older generations retire. Much of the research carried out on their work related values and career progression to date has relied on the viewpoints of Generation Y as undergraduates, prior to gaining substantial experience in the work place. This study responds to Ng and Gossett’s (2013) call for further research into the values, attitudes and expectations of young people as they will emerge as leaders of tomorrow. The purpose of the study is to examine if the traditional career model …

Flexible Working: What Does It Mean To The Worker And The Workplace?, Paul Kent

Masters

Separation of work and personal life is becoming more difficult. With the advances in technology, the use of personal devices for work, the mobility of work devices and the ability to remotely work for many, this research poses a question. What does Flexible Working mean to the worker and the workplace? Legislatively, Irish workers are protected by the Organisation of Working Time Act (1997). From the evidence in this study, however, this is often a law that is disregarded and has questionable applicability in modern working life. The study looks at how the current worker manages their time and contrasts …