Business Commons^™

An Exploration Of Factors Contributing To Service Longevity At Asia-Pacific International University, Ritha Maidom

Dissertations

Problem

In educational institutions of higher learning, turnover is seen as a double-edged sword that brings both benefits and problems. While turnover allows the opportunity to bring in a new employee who may be able to benefit the institution more than the one being replaced, the process of finding a replacement tends to be costly in terms of time, energy, and financial resources. As a young institution, Asia-Pacific International University (AIU) found turnovers challenging in more than one way because of its lack of stability in areas such as finance and human power. It could benefit from a clearer understanding …

The Relationship Of Servant Leadership Attributes To Sales Performance Of Salespersons In The Healthcare Industry In 2011, William R. Auxier

Dissertations

Problem. Servant leadership scholars have claimed that servant-led business organizations are more financially viable, but these claims are based on anecdotal evidence. This quantitative study examines the relationship of servant leadership to revenue generation in business organizations by analyzing the predictability of servant leadership attributes on sales performance. This was accomplished by studying salespersons in the healthcare industry.

Method. One hundred ninety-four study participants completed questionnaires providing quantitative measurements of the seven factors of servant leadership: (a) developing and empowering others, (b) humility, (c) authentic leadership, (d) open participatory leadership, (e) inspiring leadership, (f) visionary leadership, and (g) courageous leadership, …

Job Satisfaction And Its Relationship To Organizational And Religious Commitment Among Workers At Northern Caribbean University, Donna Brown

Dissertations

Problem. Recruiting teachers and motivating them to stay in their jobs present a challenge to educational institutions in Jamaica. Given the importance of workers' satisfaction to the health of an organization and the link between job satisfactionand turnover rate, then an examination of job satisfaction at Northern Caribbean University (NCU) is a priority. Based on this background, the primary focus of this study was to investigate job satisfaction and its relationship to organizational and religious commitment among workers at NCU.

Method. This study utilized a quantitative, descriptive research design. A survey questionnaire was sent to all full-time administrators …

The Roles And Attributes Of Human Resource Leaders During Organizational Restructuring, Alison Anne Brown

Dissertations

Problem. As the number of organizations involved in major restructuring increases, Human Resource (HR) leaders find themselves in a labyrinth of evolving roles. How might they facilitate the organization's desire to successfully wed human needs and experiences to profit expectations and strategies?

Purpose. This qualitative study seeks to increase understanding of the dual role played by human resource leadership, as they are both survivors and facilitators of organizational restructuring. It answers the overarching question: What are the unique contributions made by HR leaders to the organizational restructuring process?

Methodology. Through a purposive sampling process, 11 HR leaders were identified who …