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Hospitality Administration and Management

Information Technology

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School Of Hospitality & Tourism Management Research Strategy For Information Technology 2015-2017, Patrick Horan May 2015

School Of Hospitality & Tourism Management Research Strategy For Information Technology 2015-2017, Patrick Horan

Other resources

The aim of this document is to introduce a research strategy for the area of Information Technology for the School of Hospitality & Tourism Management DIT. The proposed strategy for 2015-2017 is all about exploration and foundation for strategies to come. To date there has been no strategy in place within the School which focuses specifically on research in the area of Information Technology. Therefore, we are beginning with a blank canvas so to speak. This, in itself , is both a drawback and a huge opportunity. We have an opportunity to shape the IT research activity of the School …


Electronic Channels Of Distribution: Challenges And Solutions For Hotel Operators, Natas Christodoulidou, Pearl Brewer, Andrew Hale Feinstein, Billy Bai Jan 2007

Electronic Channels Of Distribution: Challenges And Solutions For Hotel Operators, Natas Christodoulidou, Pearl Brewer, Andrew Hale Feinstein, Billy Bai

Hospitality Review

This paper addresses the issues of hotel operators identifying effective means of allocating rooms through various electronic channels of distribution. Relying upon the theory of coercive isomorphism, a think tank was constructed to identify and define electronic channels of distribution currently being utilized in the hotel industry. Through two full-day focus groups consisting of key hotel executives and industry practitioners, distribution channels were identified as were challenges and solutions associated with each.


Multimedia Training: Why Some Use It And Some Do Not, Kimberly J. Harris Jan 1994

Multimedia Training: Why Some Use It And Some Do Not, Kimberly J. Harris

Hospitality Review

Forms of interactive multimedia, including CD-ROM, DV-I, Laserdisc, and virtual reality, have given a new perspective to training in many industries. As the hospitality industry and other service industries continue to grow, these forms of technology are becoming of increasing interest as organizations strive to deliver more efficient and effective services to customers and employees