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Full-Text Articles in Business
An Analysis Of Contributors To The Fiu Hospitality Review: Volume 1 To Volume 19, William G. O'Brien, Elisa S. Moncarz
An Analysis Of Contributors To The Fiu Hospitality Review: Volume 1 To Volume 19, William G. O'Brien, Elisa S. Moncarz
Hospitality Review
This article documents all major articles in the FIU Hospitality Review, from its inaugural issue in spring of 1983 through 2001; 346 articles and 325 authors from 127 affiliations are included, as well as the academic institutions, hospitality industry organizations and authors who have contributed most frequently. The high ranking received by the FIU Hospitality Review is evidence of the many researchers and industry executives who have contributed over the past two decades.
Systems Engineering Perspective Of The Cruise Industry, Ronald E. Giachetti
Systems Engineering Perspective Of The Cruise Industry, Ronald E. Giachetti
Hospitality Review
The maturation of the cruise industry has led to increased competition which demands more efficient operations. Systems engineering, a discipline that studies complex organizations of material, people, and information, is traditionally only applied in the manufacturing sector; however, it can make significant contributions to service industries such as the cruise industry. The author describes this type of engineering, explores how it can be applied to the cruise industry, and presents two case studies demonstrating applications to the cruise industry luggage delivery process and the information technology help desk process. The results show that this approach can make the processes more …
Freestyle Cruising: A Clear Alternative, Laurence Miller
Freestyle Cruising: A Clear Alternative, Laurence Miller
Hospitality Review
The cruise industry is a highly complex, but under-research component of the hospitality industry. This article seeks to explore the paradoxical relationship between shipboard and shoreside operations using the McKinsey 7S Framework, thereby providing a foundation for further inquiry. Recommendations are made for practitioners, and ideas are provided for future research.