Business Commons^™

Determining The Opinions Of Travel Agencies In Terms Of Cultural Tourism: The Case Of Ankara Province, Gonca Aytas, Fatma Doganay Ergen, Baris Bas

University of South Florida (USF) M3 Publishing

The fact that Turkey has hosted many civilizations for thousands of years and as a result the traces left by civilizations has made the country a rich country in terms of cultural tourism potential. In this context, Ankara has taken its place among our important cities in terms of cultural tourism potential, thanks to its deep-rooted history and its continued importance as an important center throughout history by being the capital of many states. In this context, in this study, which aims to evaluate the cultural tours carried out in Ankara by the travel agency employees, the survey technique, one …

Tapping Into Food Industry: A Comparative Dual-Model Study Of Religion And Culture On Food Products’ Purchase Intention, Sumera Syed, Fauziah S. Ahmad, Syed R. H. Shah

Journal of Mediterranean Tourism Research

Due to increased trend of globalization and immigration to advanced countries during the past decade, Halal food consumers are being observed not only in Islamic countries but also in Western European countries. Moreover, the concepts of hygiene, quality and cleanliness, being often related to Halal food, make it equally favorable for consumption to non-Muslims. However, this vast area of Halal food sector still needs further exploration. Though recent studies have, to some extent, tried to explore the impact of religiosity on Halal food purchase intention, but still the impact of religion on Halal food purchase intention remains unexplored. Moreover, almost …

Case Study: Tourism In Traditional Brazilian Quilombo Communities – From Theory Into Practice, Carolin Lusby, Thais Pinheiro

Journal of Global Business Insights

This case study discusses an initiative to aid a traditional Quilombo community in the State of Rio de Janeiro through community-based tourism (CBT). Through the Young Leaders of Americas program, a US Department of State funded initiative, the authors worked together in Brazil and the United States to increase visibility, linkages and awareness of this CBT project. The paper highlights how research in the field influenced what specific steps would be taken in practice to increase the benefits of tourism for the community. CBT as a concept is briefly discussed, and a background of Quilombos in Brazil is given.

Influences Of Native American High School Students' Financial Knowledge And Behavior, Lorna Saboe-Wounded Head

Lorna Saboe-Wounded Head

The purpose of this quantitative study was to identify the relationship between culture, family socioeconomic status and community infrastructure to financial knowledge and behavior of Native American high school students in Montana, New Mexico, and South Dakota. A secondary analysis of survey data gathered in the 2008 Oweesta Jump$tart Study was analyzed by conducting an ANOVA comparison of means. The National Jump$tart survey was administered at high schools with a high population of Native American students in Montana, New Mexico and South Dakota. In the original study, questions were added to the survey instrument to collect demographic data. This dissertation …

Food Tourism In Cork’S English Market - An Authentic Visitor Experience, Lisa O'Riordan, Prof. Margaret Linehan, Aisling Ward

Irish Business Journal

Authenticity is deemed to be a crucial element in many tourism experiences. Tourism, however, is often accused of succumbing to notions of perceived authenticity to ensure commercial success, leading to misrepresentations of cultures. Food tourism, conversely, is advocated as a means of encountering genuine culture, history and lifestyle. This paper investigates the role of food tourism as an authentic representation of culture in Cork’s English Market. In-depth interviews were conducted with market traders and analysed through the grounded theory method. Results indicate that, allowing for natural evolution, food tourism is providing a platform for the continuation, sharing and development of …

An Exploration Of The Role Of Food Tourism In Sustaining Cultural Authenticity In Ireland, Lisa O'Riordan, Dr. Aisling Ward

Irish Business Journal

Authenticity is often a motivating factor for tourists. In many situations what occurs, however, is staged authenticity. Food is one of the few entities left that indicates true cultural authenticity. Food can bridge the gap between tourists and their understanding of and involvement in a place. Native cultures that are struggling to preserve their heritage and ways of life from globalising forces can use food as a defensive mechanism. This paper is part of a wider postgraduate study on food tourism and culture so will focus on the research completed to date, mainly the literature reviewed as well as initial …

Authentic Experiences Assessment Instrument: The Case Of Millennial Students And Cultural Attractions In Central Florida, Earney Francis Lasten, Randall S. Upchurch

Hospitality Review

Three types of authenticity were chosen to analyze cultural attractions—they were: staged or real authenticity, sensory authenticity, and existential authenticity. A group of millennium students that visited Orlando’s cultural attractions from the University of Central Florida were part of this study. Results show that the term “culture” is unclear among students. Also gender might play a role in determining what is perceived as “authenticity.” In general the focus group discussion had a consensus that these three types of authenticity were the right ones to measured cultural attractions, people, and behaviors.

Gender Dynamics From The Arab World: An Intercultural Service Encounter, Marryam Khan

Electronic Theses and Dissertations

Arab countries strive toward the modernization and feminization of the Arab culture; however, some of these countries (i.e., Saudi Arabia) are culturally and legally governed by "sharia law", and have maintained cultural norms regarding segregation of the sexes. In order to have a better understanding of the Arab travelers to the U.S., this research focuses on the gender dynamics between the service providers and Arab customers during a service encounter. Specifically, this research examines how the same and opposite genders of service-provider and customer influence Arab customers’ emotional response (comfort), consequently their service encounter evaluation (satisfaction), and behavioral intentions (feedback …

Designing Culturally Compatible Internet Gaming Sites, Sudhir H. Kale

UNLV Gaming Research & Review Journal

Rising e-commerce volumes the world over provide opportunities to global marketers to expand their markets using the Internet. While Internet casinos have had their share of failures, the industry still rakes in three times the revenues as web pornography. Converging web technology allows for Internet gaming operators to expand their markets all over the world. However, appealing to consumers in different countries and regions requires adaptation of websites to the cultural milieu of the various target markets. This paper reviews existing literature on culture and website design and goes on to discuss the impact of culture on designing Internet gaming …

Sacred Hospitality, Thomas A. Maier

Thomas A. Maier

Sacred Hospitality explores the nature, meaning, and commonality of values exemplified in the Judeo-Christian tradition beginning with the singular hospitality event of Abraham's welcoming and hosting traveling visitors. Such hospitality entails food, drink and accommodation of and for others, more importantly, genuine hospitality is possible only when persons know who they are, having a self to give, and are happy to share that self with others. In order to offer and practice hospitality in a Sacred context we have to take a look around and welcome others who are in need.

Casino Customers In Asian Versus Western Gaming Jurisdictions: Implications For Western Casino Operators, Sudhir H. Kale, Mark Spence

Mark Spence

Purpose – Most of the growth in casino expansion for the foreseeable future will take place in Asia. Western casino operators appreciate the immense opportunities afforded by the Asian markets, but judging by their performance abroad some have not adapted in ways necessary to survive and prosper. The purpose of this paper is to expose key differences between Asian and Western gaming jurisdictions. In light of these differences, it is a serious mistake for Western casino executives to follow an ethnocentric approach when planning marketing activities and customer service initiatives for Asian customers. To rectify this situation, a framework is …

Casino Customers In Asian Versus Western Gaming Jurisdictions: Implications For Western Casino Operators, Sudhir Kale, Mark Spence

Sudhir H. Kale

Purpose – Most of the growth in casino expansion for the foreseeable future will take place in Asia. Western casino operators appreciate the immense opportunities afforded by the Asian markets, but judging by their performance abroad some have not adapted in ways necessary to survive and prosper. The purpose of this paper is to expose key differences between Asian and Western gaming jurisdictions. In light of these differences, it is a serious mistake for Western casino executives to follow an ethnocentric approach when planning marketing activities and customer service initiatives for Asian customers. To rectify this situation, a framework is …

Cultural Landscape In Mongolian Tourism, R Buckley, Claudia Ollenburg, L Zhong

Claudia Ollenburg

The Mongolian steppes and their nomads, horses, herds and gers form a cultural landscape which is the region’s icon attraction, the central image in Mongolian marketing, the key feature of its flagship tourism products, and the most heavily commoditized component of its industry. In other Mongolian landscapes, and also in the steppes of neighboring regions and the grasslands of Africa, Australia, and North America, natural and cultural heritage are treated as separate attractions. The concept of cultural landscape is heavily used in a World Heritage context, has a significant role to play in the global tourism industry, and deserves further …

World-Class Service, W. Gerald Glover, Germaine W. Shames

Hospitality Review

In the discussion - World-Class Service - by W. Gerald Glover, Associate Professor, Restaurant, Hotel and Resort Management at Appalachian State University and Germaine W. Shames, Hilton International, New York, Glover and Shames initially state: “Providing world-class service to today's traveler may be the key for hospitality managers in the current competitive market. Although an ideal, this type of service provides a mandate for culturally aware managers. The authors provide insight into several areas of cultures in collision.”

Up to the time this essay is written, the authors point to a less-than-ideal level of service as being the standard in …